Canva
Shanice Ong Yu Xuan
Business Graduate | Specialising In International Trade
Summary
Resourceful team player with experience in common software applications and social media platforms. Proficient in business organization and strategies for modernizing workplaces. Played a key role in the successful execution of various projects, showcasing organizational and multitasking skills. Demonstrated strong proficiency in communication and time management. Motivated to quickly learn and possess competent computer proficiency. Recognized for flexibility, hard work, goal-driven mindset, and attention to detail, contributing valuably to any team.
Overview
3
3
years of professional experience
5
5
years of post-secondary education
2
2
Languages
Work History
Business Operations & Tech Transformation Intern
NCS Pte Ltd
05.2024 - 07.2024
- Successfully co-Project Manage for creation of Sharepoint Intranet in 2 months.
- Research & analysis and Data crunching
- Event support: Industry-wide events; Town hall events & companywide sustainability events
- Gained hands-on experience in various software programs, increasing proficiency and expanding technical skill set.
- Prepared comprehensive reports summarizing data analysis findings, informing key decision-makers of important trends and patterns.
- Utilized strong communication abilities during presentations which led to increased understanding among business operation leads regarding project goals and objectives.
- Developing organizational skills in managing multiple tasks simultaneously while adhering to strict deadlines.
- Developed effective improvement plans in alignment with goals and specifications.
- Conducted regular reviews of operations and identified areas for improvement.
- Created and managed project plans, timelines and budgets.
Telemarketer Sales Representative
Great Eastern
05.2023 - 12.2023
- Handling claims, learning about business plans, packages and customizations
- Conduct market analysis, strategic sorting and precise opportunity filtering of leads to identify potential business prospects.
- Demonstrated resilience under pressure by consistently meeting challenging daily call quotas while maintaining high-quality standards of service delivery.
- Contributed valuable insights during weekly meetings that led to the development of new sales tactics and techniques.
- Utilized persuasive communication skills to overcome objections and secure successful sales conversions.
- Managed time efficiently between outbound calls, lead generation activities, and follow-up tasks to maximize productivity.
- Maintained detailed records of client interactions, ensuring all relevant information was documented for future reference.
- Followed up with customers to solicit further sales.
- Explained product prices and packages as well as answered questions and addressed concerns of customers.
Legal & Compliance Executive
Oversea-Chinese Banking Corporation
05.2022 - 07.2022
- Support Key Risk Champion of Trade Based Money Laundering (Uplift Project)
- Support AML/CFT Senior Management Committee's Secretariat
- Ensuring escalations are duly assessed and documented prior to approval submissions
- Monitor and manage all MAS information requests
- Assist sanctions team in view of the developing Russia Sanctions
- Collaborated with stakeholders to integrate and update compliance requirements into business processes, supporting seamless operations while mitigating risks.
- Streamlined regulatory reporting processes, enhancing the accuracy and timeliness of submissions.
Sales and Administration Executive
Cornerstone Pte Ltd
03.2022 - 05.2022
- Use of Microsoft Powerpoint, Words and Excel to do Basic Administrative work and ad-hoc duties
- Cold-calling, designed and implemented marketing and branding collateral.
- Collaborated with various departments on special projects requiring administrative expertise resulting in successful completion within deadlines.
- Used and learned digital marketing to assist with business.
- Cultivated mutually beneficial client relationships through telephone calls.
Business Intern
Lian Beng Investments Pte Ltd
03.2021 - 08.2021
- Utilized accounting software systems that streamlined property accounting processes, enhancing overall efficiency and productivity.
- Facilitated smooth month-end closing procedures, accurately recording all transactions within established deadlines.
- Implemented document management system that streamlined filing processes and facilitated easy retrieval of information.
- Assist in due diligence for property and day-to-day adhoc and administrative operations.
- Demonstrated adaptability by taking on a variety of tasks as needed during periods of high workload or tight deadlines within the organization.
- Built strong relationships with stakeholders by maintaining open lines of communication, providing regular updates on key initiatives, and addressing any concerns proactively.
- Maintained up-to-date knowledge of relevant regulatory changes affecting the forex industry, using Oanda.
- Assisted senior property managers with lease agreements of inception or termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
Education
BBA - Business
Nanyang Technological University
Publi 04.2022 - 01.2025
High School Diploma -
Temasek Polytechnic
Singapore 04.2019 - 01.2022
Skills
Problem-solver
Adaptability and flexibility
Interpersonal and social skills
Goal-oriented mindset
Multitasking and organization
Software
Adobe Photoshop
Microsoft Office
Power BI
Python Coding
Timeline
Business Operations & Tech Transformation Intern
NCS Pte Ltd
05.2024 - 07.2024
Telemarketer Sales Representative
Great Eastern
05.2023 - 12.2023
Legal & Compliance Executive
Oversea-Chinese Banking Corporation
05.2022 - 07.2022
BBA - Business
Nanyang Technological University
04.2022 - 01.2025
Sales and Administration Executive
Cornerstone Pte Ltd
03.2022 - 05.2022
Business Intern
Lian Beng Investments Pte Ltd
03.2021 - 08.2021
High School Diploma -
Temasek Polytechnic
04.2019 - 01.2022
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