SHAMIMURRAHMAN
Summary
Dynamic Supervising Manager at Hotel Tonight, adept at driving employee development and implementing innovative training programs. Enhanced guest satisfaction through data-driven decision-making and effective troubleshooting. Achieved significant cost savings while optimizing budget management, showcasing a commitment to operational excellence and continuous improvement.
Overview
11
11
years of professional experience
Work History
Supervising Manager
Hotel Tonight
India Kerala
01.2014 - Current
- Led operational teams to enhance service efficiency and guest satisfaction.
- Developed training programs to elevate staff performance and service standards.
- Implemented cost-control measures that optimized budget management across departments.
- Analyzed guest feedback to identify improvement areas, driving continuous service enhancement.
Education
Bachelor of Arts -
MDU University (Rohtak)
Rohtak06-2011
Skills
- Employee development
- Innovation management
- Troubleshooting and problem resolution
- Data-driven decision making
Timeline
Supervising Manager
Hotel Tonight
01.2014 - Current
Bachelor of Arts -
MDU University (Rohtak)