Shamane Leong Kah Hwee
Summary
With a proven track record at Tan Tock Seng Hospital, I excel in clinical leadership and nursing staff supervision, enhancing patient care through evidence-based practices. My approach combines direct patient care with effective team training, significantly improving health outcomes and patient satisfaction. My skills in infection control and discharge planning highlight my commitment to excellence and teamwork in healthcare.
Qualified Senior Staff Nurse with robust background in patient care and medical procedures. Known for effectively managing critical situations and ensuring high standards of care. Demonstrated leadership and communication skills in multidisciplinary team settings.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Staff Nurse I
Tan Tock Seng Hospital
07.2013 - Current
- Educated patients on managing chronic conditions such as diabetes or hypertension, empowering them to take control of their health.
- Facilitated patient discharges by coordinating with medical teams, social workers, case managers, and other support staff.
- Enhanced patient care by implementing evidence-based nursing practices and maintaining up-to-date knowledge on industry advancements.
- Prevented infections through diligent adherence to infection control policies, including proper hand hygiene techniques and equipment sterilization procedures.
- Mentored junior nurses, providing guidance on clinical skills and professional development.
- Monitored patients' conditions and reported changes in physical presentation, appearance, and behavior to discuss treatment with physicians.
- Performed various nursing interventions such as wound dressing, vital sign monitoring, and specimen collection.
- Reduced medication errors through thorough documentation and adherence to medication administration protocols.
- Promoted patient independence by teaching self-care skills.
- Promoted a positive work environment by collaborating with interdisciplinary teams and participating in regular staff meetings.
- Acted as an advocate for patients'' rights, ensuring that their voices were heard when making decisions about their healthcare journey.
- Identified patient care requirements by establishing personal rapport with patients and families.
- Developed individualized care plans for complex patients, addressing unique needs and preferences.
- Served as a resource for colleagues seeking assistance or advice in specialized areas of nursing practice.
- Coordinated with physicians to perform bedside procedures such as intravenous injections, vascular line insertions, and bronchoscopies.
- Provided compassionate end-of-life care, supporting patients and their families during difficult times.
- Streamlined workflow processes, improving overall patient satisfaction and experience.
- Administered medications via oral, IV, and intramuscular injections and monitored responses.
- Precepted student nurses and oriented new hires, providing guidance and mentorship when teaching on hospital policies, emergency procedures, and nursing best practices.
- Managed patients recovering from medical or surgical procedures.
Manager in Training
Scoopz
09.2010 - 12.2018
- Enhanced team performance by implementing effective training strategies and management techniques.
- Enhanced supervisory and leadership abilities by working closely with supervisor.
- Served as a mentor and resource for junior staff members by offering guidance, support, and encouragement in their professional development pursuits.
- Increased customer satisfaction levels by consistently monitoring service quality and addressing concerns promptly.
- Oversaw inventory management processes, maintaining adequate stock levels while minimizing waste and associated costs.
- Maximized productivity through regular performance evaluations, providing constructive feedback, and setting clear expectations for staff members.
- Coordinated staffing schedules to ensure optimal coverage during peak hours without sacrificing employee satisfaction or work-life balance considerations.
- Developed strong relationships with key clients, ensuring consistent business growth and exceptional service delivery.
- Fostered a collaborative work environment by encouraging open communication among team members and promoting teamwork initiatives.
- Gained knowledge of company policies, protocols and processes.
- Assisted with onboarding of new employees by providing training and development resources.
- Described product to customers and accurately explained details and care of merchandise.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
Restaurant Floor Manager
McDonald's
05.2006 - 03.2011
- Enhanced customer satisfaction by implementing efficient floor management strategies and maintaining a clean, inviting dining environment.
- Assisted in revenue growth by contributing innovative ideas for menu development, promotions, and special events.
- Evaluated employee performance regularly through observations and one-on-one meetings for continuous improvement opportunities.
- Fostered teamwork among staff members through clear communication of goals, expectations, and responsibilities.
- Streamlined daily operations for smooth service flow through effective staff scheduling, task delegation, and communication.
- Resolved customer complaints promptly and professionally, leading to repeat business and positive reviews.
- Improved employee retention rates by providing ongoing support, coaching, and constructive feedback to foster professional growth.
- Collaborated with the kitchen staff to ensure timely delivery of high-quality meals during peak periods.
- Maintained high food safety standards through regular inspections and strict adherence to sanitation guidelines.
- Managed inventory levels to minimize waste while maintaining adequate stock for daily operations.
- Ensured proper cash handling procedures were followed at all times, reducing discrepancies in daily sales reports.
- Reconciled cash and credit card transactions to maintain accurate records.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Verified prepared food met standards for quality and quantity before serving to customers.
Education
Advanced Diploma in Nursing (Orthopaedics) -
Nanyang Polytechnic
Singapore06-2021
Bachelor of Science (Nursing) -
Curtin University
Singapore04-2017
Diploma in Nursing - Nursing
Nanyang Polytechnic
Singapore03-2013
GCE O Level -
Naval Base Secondary School
Singapore12-2009
GCE N Level -
Naval Base Secondary School
Singapore12-2008
Skills
- Nursing staff supervision
- Clinical leadership
- Orthopedic care
- Direct patient care
- Surgical care
- Team training and development
- Infection control
Care plan implementation
Certification
- [Cert in Casting & Splinting Course] [Tan Tock Seng Hopsital] [November 2023]
- [Clinical Instructor Course for Nurses] [NHG College] [September 2024]
- [WSQ Certified Service Professional] [Tourism Management Institute of Singapore] [December 2009]
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Life Support Course for Nurses Certification (LSCN)
Timeline
Senior Staff Nurse I
Tan Tock Seng Hospital
07.2013 - Current
Manager in Training
Scoopz
09.2010 - 12.2018
Restaurant Floor Manager
McDonald's
05.2006 - 03.2011
- [Cert in Casting & Splinting Course] [Tan Tock Seng Hopsital] [November 2023]
- [Clinical Instructor Course for Nurses] [NHG College] [September 2024]
- [WSQ Certified Service Professional] [Tourism Management Institute of Singapore] [December 2009]
- Basic Life Support Certification (BLS)
- CPR/AED Certification
- Life Support Course for Nurses Certification (LSCN)
Advanced Diploma in Nursing (Orthopaedics) -
Nanyang Polytechnic
Bachelor of Science (Nursing) -
Curtin University
Diploma in Nursing - Nursing
Nanyang Polytechnic
GCE O Level -
Naval Base Secondary School
GCE N Level -
Naval Base Secondary School
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