Shalini Venkatasubramanian
Business Analyst
Summary
Systematic and focused professional with 10 years of experience in change management and business management. Aspiring Business Analyst with a strong track record in process improvement, operational reporting, and project coordination.
Overview
14
14
years of professional experience
5
5
years of post-secondary education
Work History
Business Analyst
Tata Consultancy Services Asia Pacific Pte Ltd
09.2014 - Current
- Company Overview: Client: Citibank Global Consumer Technology, Singapore
- Business Client: GCT - Digital ESB & API Partnership
- Executed administration and impact analysis for all requested changes, ensuring minimal disruption to ongoing operations
- Prepared and presented detailed documents for Change Advisory Boards (CABs) and managed the approval process for Change Requests (CRs)
- Implemented and monitored controls to track the status of changes, ensuring compliance with change management processes
- Developed and maintained comprehensive change management documentation, including change logs, impact assessments, and deployment plans
- Coordinated cross-functional teams to manage change implementation, mitigating risks and addressing issues proactively
- Conducted post-implementation reviews and assessments to evaluate the effectiveness of changes and identify areas for process improvement
- Established and maintained strong communication channels with stakeholders, providing regular updates and managing expectations
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
Project Manager
Tata Consultancy Services Asia Pacific Pte Ltd
09.2014 - Current
- Company Overview: Client: Citibank Global Consumer Technology, Singapore
- Business Client: GCT - Data and Analytics Team
- Provided central oversight to ensure consistency and quality in compliance work across the team
- Managed IS training adherence and resource headcount for the Data and Analytics Team, aligning with business demands
- Prepared and published monthly, weekly MIS, and dashboards to track performance and resource utilization
- Collaborated closely with third-party management and Citi Staffing Team to streamline staffing and project management
- Created detailed metrics scorecards and tracked project allocations and time clocking in the system
- Developed and executed process improvement strategies to enhance operational efficiency
- Published weekly reports on Statement of Work (SOW) and tracked code check-ins, providing status updates to management
- Coordinated with teams on Release OPPM status, Defect CPR, and scrum backlog reporting, ensuring timely resolution of issues
- Client: Citibank Global Consumer Technology, Singapore
- Business Client: GCT - Data and Analytics Team
Business Analyst
Tata Consultancy Services Asia Pacific Pte Ltd
09.2014 - Current
- Company Overview: Client: Citibank Global Consumer Technology, Singapore
- Business Client: GCT - Data, Reporting & Analytics - Private banking
- Engaged with stakeholders to gather and document business requirements for data reporting and analysis projects
- Identified key metrics and reporting needs to support Regulatory Reporting
- Analyzed regulatory reporting requirements to identify data sources, reporting frequency, and compliance criteria
- Evaluated the impact of regulatory changes on existing reporting processes
- Coordinated with technical teams to integrate data sources and automate the generation of regulatory reports
- Ensured that all regulatory reports adhered to compliance standards and were free from errors
- Conducted thorough testing and validation of reports to verify accuracy and completeness
- Acted as the liaison between operations team and technical Teams
- Presented findings, progress updates, and report drafts to stakeholders and management
- Assisted in planning, executing, and monitoring regulatory reporting projects
- Tracked project milestones and provided regular updates on project status and deliverables
- Client: Citibank Global Consumer Technology, Singapore
- Business Client: GCT - Data, Reporting & Analytics - Private banking
Accounts Executive
Royal & Sons Investments Pte Ltd
05.2014 - 07.2014
- Assisted the Chief Financial Officer with audits, banker requirements, and quarterly financial analysis
- Prepared financial statements and managed accounts payable and receivable
- Conducted investment analysis and monthly MIS reporting
- Liaised with auditors and bankers to schedule audits
Assistant Accountant
Splendour Corporation Pte Ltd
09.2013 - 04.2014
- Prepared monthly journal entries and checked trial balances
- Managed accounts payments and receivables
- Prepared and published financial statements and reports
- Filed manufacturing statistics with EDB and Department of Statistics
- Conducted financial and non-financial ratio analysis
Officer, Central Reconciliation Team
ICICI Bank Ltd
01.2011 - 06.2011
- Handled daily Nostro and settlement reconciliation for forex trade-related inward and outward remittances
- Uploaded data for reconciliation and balanced statements and ledgers
- Identified, raised, and investigated discrepancies to ensure accurate reconciliation of internal and customer accounts
- Prepared and published daily balance reports
Education
Post Graduate Diploma in Banking Operations -
Institute of Finance, Banking & Insurance
Chennai, Tamil Nadu 08.2010 - 05.2011
Master of Business Administration - Financial Management
Bharathidasan University
Tiruchirappalli, Tamil Nadu 06.2008 - 04.2010
Bachelor of Commerce - Computer Applications
Holy Cross College
Tiruchirappalli, Tamil Nadu 06.2005 - 04.2008
Skills
Coordinate audit Deliverables for SDIC and HKDPB
- Requirements Gathering
- Business Process Analysis
- Documentation
- Project Management Support
- Stakeholder Communication
- Oracle PL/SQL
- Jira
- Bitbucket
- ServiceNow
- RLM Deployment
- Autosys Job Monitoring
TIBCO Deployment Validation
SQL proficiency
Stakeholder management
Data analysis
Software development life cycle
Effective communication
Skills Summary
Regulatory Reporting, Requirements Gathering, Business Process Analysis, Documentation, Project Management Support, Stakeholder Communication, Oracle PL/SQL, Jira, Bitbucket, ServiceNow, RLM Deployment, Autosys Job Monitoring, PTS, Planview, Architecture Centre, SAP FICO, Tally, MYOB, Task HUB Accounting Software, JasperSoft Reporting Tool, MS Office, Murex, SMART (Reconciliation Tool), Treasury Automation - Direct Rate
Timeline
Business Analyst
Tata Consultancy Services Asia Pacific Pte Ltd
09.2014 - Current
Project Manager
Tata Consultancy Services Asia Pacific Pte Ltd
09.2014 - Current
Business Analyst
Tata Consultancy Services Asia Pacific Pte Ltd
09.2014 - Current
Accounts Executive
Royal & Sons Investments Pte Ltd
05.2014 - 07.2014
Assistant Accountant
Splendour Corporation Pte Ltd
09.2013 - 04.2014
Officer, Central Reconciliation Team
ICICI Bank Ltd
01.2011 - 06.2011
Post Graduate Diploma in Banking Operations -
Institute of Finance, Banking & Insurance
08.2010 - 05.2011
Master of Business Administration - Financial Management
Bharathidasan University
06.2008 - 04.2010
Bachelor of Commerce - Computer Applications
Holy Cross College
06.2005 - 04.2008
Similar Profiles
Kauser MalickKauser Malick
Head of Administration at Tata Consultancy Services Asia Pacific Pte LtdHead of Administration at Tata Consultancy Services Asia Pacific Pte Ltd
SHERVONNE TEO MEI MEISHERVONNE TEO MEI MEI
Executive Assistant at Greenwoods Investments SG Pte LtdExecutive Assistant at Greenwoods Investments SG Pte Ltd
Arul Manikandan ThangamuthuArul Manikandan Thangamuthu
Assistant Consultant at Tata Consultancy Services Asia Pte LtdAssistant Consultant at Tata Consultancy Services Asia Pte Ltd