Shakira Teo Zirou
Singapore
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
7
7
years of professional experience
Work History
Intern
Capital Kempinski Hotel
04.2023 - 09.2023
- Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
- Check in and out guest from hotel and provided guest services for their entire stay
- Was assigned to hotel’s kitchen to help with breakfast operation and events.
- Was assigned as operator to attend to guest’s needs and external guest’s queries
KITCHEN COOK
MISS FITZ
01.2022 - 12.2022
- Helped with mise en place
- Assist with hot and cold side
- Perform closing duties
SERVICE STAFF
TOBYS ESTATE
01.2020 - 01.2022
- Serve food and beverages
- Perform opening and closing duties
- Ensure a clean working environment
SERVICE STAFF
TIMBRE X @S.E.A
01.2019 - 01.2022
- Form many good relationships with guests
- Serve food and beverages
- Helped out with bartending
- Did opening and closing duties
SERVICE STAFF
BONES & BARREL
01.2020 - 01.2021
- Serve food and beverages
- Made good relationships with regular customers
- Learned some bartending on the side
KITCHEN COOK
BONES & BARREL
01.2020 - 01.2021
- Did many fusion western dishes
- Keep working environment clean by cleaning on the run
COOK 2
CAFEO
01.2020 - 01.2021
- Did opening duties on my own
- Helped with stock take
- Was trusted with ordering ingredients
ICE CREAM BARISTA
THE DAILY SCOOP
01.2017 - 01.2021
- Produce and made ice cream
- Helped with calculating sales and handling money
- Did opening duties on my own
SERVICE CREW
MACDONALD
01.2017 - 01.2018
- Did cashiering, kitchen, drinks and runner
- Ensure a clean, stocked up and ready working environment
- Learned how to move fast in a fast pace fast food restaurant
Education
Higher Nitec - Hospitality Operations
ITE COLLEGE CENRAL
01.2025
Nitec - Asian Culinary
ITE COLLEGE WEST
01.2021
GCE 'N(A)' Level -
AHMAD IBRAHIM SECONDARY
01.2018
Skills
- Microsoft Word
- Microsoft Excel
- Microsoft PowerPoint
- OPERA
- Good Customer Service
- Customer Skills
- Problem Solving
- Team Player
Languages
English
Advanced (C1)
Malay
Intermediate (B1)
Chinese
Elementary (A2)
Personal Information
Date of Birth: 10/01/02
Awards
- MOE EAGLES Award
- ITE Good Progress Award
- 1/5 students to get selected to go for an Overseas Student Exchange program to Finland, Europe
Cca
- Floorball
- Shooting (Air Pistol)
Timeline
Intern
Capital Kempinski Hotel
04.2023 - 09.2023
KITCHEN COOK
MISS FITZ
01.2022 - 12.2022
SERVICE STAFF
TOBYS ESTATE
01.2020 - 01.2022
SERVICE STAFF
BONES & BARREL
01.2020 - 01.2021
KITCHEN COOK
BONES & BARREL
01.2020 - 01.2021
COOK 2
CAFEO
01.2020 - 01.2021
SERVICE STAFF
TIMBRE X @S.E.A
01.2019 - 01.2022
ICE CREAM BARISTA
THE DAILY SCOOP
01.2017 - 01.2021
SERVICE CREW
MACDONALD
01.2017 - 01.2018
Higher Nitec - Hospitality Operations
ITE COLLEGE CENRAL
Nitec - Asian Culinary
ITE COLLEGE WEST
GCE 'N(A)' Level -
AHMAD IBRAHIM SECONDARY
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