SHAIRAH SHazana BINTE MOHAMED

Leadership & Creative Direction

• Built and managed a team of15+ professionals while fostering a creative, supportive work environment
• Developed innovative solutions for complex design challenges and client requests
• Created unique, personalized experiences for clients through creative thinking and attention to detail

Leadership & Creative Direction

• Built and managed a team of 15+ professionals while fostering a creative, supportive work environment
• Developed innovative solutions for complex design challenges and client requests
• Created unique, personalized experiences for clients through creative thinking and attention to detail
• Implemented creative problem-solving approaches to handle challenging situations and tight deadlines

Client Relations & Emotional Support

• Provided empathetic guidance to over 1,000 clients during their wedding journey
• Demonstrated exceptional emotional intelligence in managing family dynamics and high-stress situations
• Developed strong partnerships with other businesses to allow for collaboration and more significant opportunities for growth.
• Developed creative solutions to address unique client needs and concerns
• Established a successful business by identifying market needs and developing innovative solutions.
• Built lasting relationships through interactive and personalized communication approaches
• Oversaw financial management activities such as budgeting, forecasting, and cash flow monitoring for improved financial stability.

Business & Operations Innovation

• Grew the business through innovative marketing strategies and creative brand development
• Achieved 15% year-over-year revenue growth through outside-the-box thinking and exceptional service
• Created efficient systems for inventory management, scheduling, and quality control
• Successfully managed a portfolio of 50 high-value clients with consistent satisfaction rates

• Spearheaded recruitment initiatives with creative sourcing strategies
• Reduced time-to-fill by30% through innovative process improvements
• Led team training programs focusing on interactive communication skills
• Demonstrated problem-solving abilities in matching candidates with organizational needs

• Developed creative counseling approaches tailored to individual student needs
• Implemented innovative workshop formats for stress management and conflict resolution
• Used interactive techniques to engage students and promote open communication
• Applied empathetic listening skills to build trust and rapport with students
• Enhanced student emotional well-being by providing individual and group counseling sessions.
• Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.

• Demonstrated exceptional problem-solving skills in challenging situations
• Provided empathetic support to passengers from diverse cultural backgrounds
• Managed high-stress scenarios with calm and creative solutions
• Collaborated with multinational teams to ensure passenger safety and comfort
• Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.

• Delivered personalized customer service through interactive engagement
• Handled challenging situations with creative thinking and diplomatic approach
• Maintained composure and effectiveness in fast-paced environment
• Built strong relationships with diverse team members and passengers
• Maintained cabin safety by conducting pre-flight checks, adhering to airline policies, and following emergency procedures when necessary.

• Developed creative solutions for customer financial needs
• Demonstrated empathetic understanding of customer concerns
• Handled complex loan applications with attention to detail
• Built strong customer relationships through interactive communication
• Generated additional sales opportunities with upselling and cross-selling techniques.