Summary
Overview
Work History
Education
Skills
Timeline
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Shahruddin Othman

Summary

Driven professional with a proven track record in warehouse and enforcement roles, notably at Hoysan Stevedoring Pte Ltd. Excelled in enhancing team productivity by over 30% through effective time management and critical thinking. Skilled in forklift operation and fostering customer relations, consistently ensuring safety and efficiency in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Warehouse Assistant

Dashmesh Pte Ltd
09.2024 - Current
  • Loaded and unloaded delivery trucks promptly for further distribution.
  • Prepared orders for shipment by picking, packing, and labeling merchandise.
  • Packaged and shipped orders accurately to promote safe and quick delivery to customers.
  • Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Operated forklifts, pallet jacks and other warehouse equipment to move goods quickly and safely.
  • Maintained clean workspace consistently; keeping aisles clear from obstructions promoting workplace safety.
  • Assisted with stock takes and cycle counts to promote accurate inventory processes.
  • Contributed to smooth operations by assisting with the accurate receipt, storage, and dispatch of goods.
  • Increased accuracy in order fulfillment through diligent attention to detail and double-checking of product information.
  • Trained new hires on warehouse equipment usage improving their productivity contributing towards the company goals.

Operation Supervisor

Hoysan Stevedoring Pte Ltd
01.2014 - 07.2016
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
  • Oversaw logistics coordination for seamless transportation of goods between various departments and locations.
  • Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
  • Contributed to long-term strategic planning discussions within the leadership team to help shape future direction for the business unit.
  • Developed strong relationships with key customers to better understand their requirements and tailor services accordingly.
  • Improved safety standards by conducting regular audits and training sessions, resulting in fewer workplace accidents.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Enhanced team productivity by implementing dynamic scheduling system that matched tasks with expertise.
  • Conducted performance evaluations, providing constructive feedback and identifying areas for improvement.

Enforcement Officer

System 7 Pte Ltd
11.2021 - 08.2023
  • Adapted quickly to changing circumstances or emerging threats during field operations for optimal situational awareness.
  • Ensured consistent application of laws and regulations across diverse contexts by adhering strictly to established protocols.
  • Maintained detailed records of investigations, actions taken, and outcomes achieved for future reference and analysis.
  • Performed interior and exterior security patrols and checks.
  • Facilitated successful resolution of disputes between parties through mediation efforts when possible.
  • Controlled access to high-security areas, inspecting individuals, property and other vehicles.
  • Improved response times by effectively prioritizing tasks based on urgency, risk, and available resources.
  • Worked closely with public and remained courteous and calm while defusing tense situations.
  • Enhanced public safety by conducting thorough investigations and enforcing regulations.
  • Assessed potential risks associated with enforcement actions, developing appropriate mitigation strategies to minimize negative outcomes.
  • Managed caseloads efficiently, ensuring timely resolution of outstanding matters while maintaining a high standard of service delivery.
  • Reduced repeat offenses by implementing targeted interventions for identified problem areas or individuals.
  • Developed strong working relationships with community members, fostering trust and cooperation between the public and law enforcement authorities.
  • Conducted high-visibility patrols to deter criminal activity and promote public safety within the community.
  • Worked collaboratively with control executive team on application of laws, regulations and corporate policies and controls to mitigate risk.

Education

N Level - Academic

MacPherson Secondary School
Singapore
12.2002

Skills

  • Time management
  • Attention to detail
  • Customer service
  • Team collaboration
  • Packaging and labeling
  • Maintaining workplace safety
  • Order picking
  • Cleaning and sanitizing
  • Problem-solving
  • Picking and processing
  • Loading and unloading
  • Cleaning and organization
  • Shipping and packaging
  • Heavy lifting
  • Forklift operation
  • Storage organization
  • Order picking and processing
  • Decision-making
  • Warehouse safety
  • Workplace cleanliness
  • Product identification
  • Documentation and reporting
  • Shipping and receiving
  • Warehouse software systems
  • Paperwork processing
  • Inventory level adjustments
  • Recordkeeping
  • Equipment inspection
  • Clear communication
  • Critical thinking
  • Customer relations
  • Microsoft office
  • Warehouse management
  • Basic mathematics

Timeline

Warehouse Assistant

Dashmesh Pte Ltd
09.2024 - Current

Enforcement Officer

System 7 Pte Ltd
11.2021 - 08.2023

Operation Supervisor

Hoysan Stevedoring Pte Ltd
01.2014 - 07.2016

N Level - Academic

MacPherson Secondary School

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Shahruddin Othman