SHABANA SYED
Singapore
Summary
Software testing professional with a proven track record of delivering impactful results in both technology and loan operations environments. Experienced in identifying software defects and ensuring quality assurance across complex financial systems, including subledger and loan processing platforms. Skilled in automated and manual testing, test planning, and defect management, with a strong focus on regulatory compliance and operational accuracy. Adept at collaborating with cross-functional teams to support remediation of financial discrepancies and enhance system controls. Trusted for reliability, adaptability, and a focus on achieving optimal business outcomes. Proficient in data analysis and leveraging machine learning tools such as Python, R, and Azure Machine Learning to generate insights and support decision-making in high-stakes operational settings.
Overview
19
19
years of professional experience
Work History
Software Test Engineer
DBS
Singapore, Singapore
09.2022 - Current
- Led and participated in various projects within DBS Bank, including eDocuments, the accounting flows of Lending Products, Security Configurations related to Digital Banking, and New Device Detection
- Collaborated with cross-functional teams (Finance, Operations, IT) to validate system fixes and process changes addressing subledger discrepancies.
- Designed and executed test cases targeting root cause issues in subledger reporting and residual balance reconciliation.
- Performed validation of accounting flows in loan processing systems to ensure transaction integrity and correct subledger reporting.
- Supported data quality testing by identifying key data attributes impacting financial reporting for lending products.
- Created detailed test documentation to support audit and compliance requirements, including remediation traceability.
- Tested process enhancements to eliminate subledger breaks and improve system reconciliation controls.
- Verified system transactions aligned with expected accounting outcomes across various loan product workflows.
- Worked closely with stakeholders to simulate complex financial scenarios and evaluate system performance under those conditions
- Created and executed test cases and test scripts to validate system functionality.
- Performed Functional, Integration, and Regression testing to assess software stability.
- Tracked and reported defects using JIRA.
- Effectively communicated with business stakeholders and development teams.
- Conducted Live Verifications during pilot phases and production swings.
- Successfully delivered Adhoc Statement generation for India Tax filing purposes. Worked with the Finance team to create UAT test data.
- Utilized Gen AI tools for test case generation.
- Successfully delivered Payment Advice generation for MEPS, TT, and RF transfers, reducing paper usage.
- Developed automation scripts for Payment Advice validation.
- Executed monthly regression testing cycles for eDocuments.
Software Test Engineer
Deep Identity
Singapore, Singapore
11.2021 - 08.2022
- Tested Identity Governance and Administration solution enhancements for Lifecycle management
- Analyzed business and functional requirements to identify test scenarios
- Designed and executed test cases, conducted functionality and regression testing
- Reported and tracked defects using Dev Ops
- Assisted clients during User Acceptance Testing (UAT)
- Verified configurations in IGA tool
Software Test Engineer
NCS
Singapore, Singapore
05.2021 - 11.2021
- Participated in the development and testing of applications to reconcile ledger and statement entries between participating banks and the Singapore Deposit Insurance Corporation (SDIC)
- Validated financial data integrity and reconciliation logic to ensure accurate reporting of insured deposits under SDIC compliance requirements
- Tested data loading validation tool (DVT) for Scheme Members
- Designed and executed test cases, conducted functionality and regression testing
- Reported and tracked defects using JIRA
- Prepared Installation and User guides
Senior Software Test Engineer
Jarus Technologies
India, India
09.2009 - 03.2011
- Analyzed requirements and identified test scenarios
- Designed and executed test cases, conducted functionality and regression testing
- Reported and tracked defects using JTrack
- Verified data integrity using Soap UI
Software Test Engineer
Satyam Computer Services Ltd
India, India
09.2006 - 08.2009
- Reviewed test requirements and inputs, peer-reviewed test documents
- Deployed test environments and executed test cases
- Conducted security testing using various techniques
- Reported and tracked defects using Bugzilla
Education
Professional Diploma - Data Science
Lithan Academy
06.2021
Bachelor's Degree - Information Technology
JNTU
05.2006
Skills
- Loan Operations
- Payments
- Credit Cards
- Reconciliation
- Manual testing
- Regression testing
- Black box testing
- Bug tracking
- Test plan creation
- Database testing
- Manual and automated testing
- Mobile app testing
- Bug report oversight
Personal Information
Additional Information
Visa type in US-L2
Timeline
Software Test Engineer
DBS
09.2022 - Current
Software Test Engineer
Deep Identity
11.2021 - 08.2022
Software Test Engineer
NCS
05.2021 - 11.2021
Senior Software Test Engineer
Jarus Technologies
09.2009 - 03.2011
Software Test Engineer
Satyam Computer Services Ltd
09.2006 - 08.2009
Professional Diploma - Data Science
Lithan Academy
Bachelor's Degree - Information Technology
JNTU