Siti Aisha
Singapore
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Part Time Retail Assistant
Pet Lover Centre
05.2023 - Current
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Recommended complementary purchases to customers, increasing revenue.
- Helped customers complete purchases, locate items, and join reward programs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored animals for behavioral problems and signs of health issues.
- Administered medications to animals in treatment and documented changes in condition.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Part Time Retail Assistant
Little Farms
01.2023 - 02.2023
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed efficient cash register operations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Boba Barista
Liho Tea
01.2019 - 09.2022
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Promoted additional items with beverages, increasing store sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Kept supplies well-stocked by monitoring usage patterns and placing orders in a timely manner.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
Part Time Banquet Server
Park Royal Collection Marina Bay
05.2020 - 08.2021
- Carried out professional service, retaining polite and friendly approach at all times.
- Adjusted service based on customer requests and kitchen readiness.
- Served meals to customers according to established guidelines.
- Replenished condiments and other supplies at tables and service bars.
- Maintained flexible work schedule to meet event needs.
- Handled food and beverage orders for guests, delivering prompt and friendly service.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests
ASM Microelectronics Intern
ASM International
01.2021 - 04.2021
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Analyzed problems and worked with teams to develop solutions.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Troubleshooting of Semi-conductor machines.
- Worked well in a team setting, providing support and guidance.
- Prepared project presentations and reports to assist senior staff.
Education
Diploma - Digital Marketing
Republic Polytechnic
Woodlands 04.2001 -
ITE Certificate - Higher Nitec in Business Information Systems
ITE College East
Simei 04.2001 -
ITE Certificate - Nitec in Microelectronics
ITE College Central
Ang Mo Kio 04.2001 -
N Level Certificate
Serangoon Secondary School
Singapore 04.2018
Skills
Timeline
Part Time Retail Assistant
Pet Lover Centre
05.2023 - Current
Part Time Retail Assistant
Little Farms
01.2023 - 02.2023
ASM Microelectronics Intern
ASM International
01.2021 - 04.2021
Part Time Banquet Server
Park Royal Collection Marina Bay
05.2020 - 08.2021
Boba Barista
Liho Tea
01.2019 - 09.2022
Diploma - Digital Marketing
Republic Polytechnic
04.2001 -
ITE Certificate - Higher Nitec in Business Information Systems
ITE College East
04.2001 -
ITE Certificate - Nitec in Microelectronics
ITE College Central
04.2001 -
N Level Certificate
Serangoon Secondary School
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