Siti Aisha
Singapore
Summary
Dependable retail sales professional with experience in dynamic, high-performance environments. Skilled in processing transactions, handling cash, using registers and arranging merchandise. Maintains high-level customer satisfaction by smoothly resolving customer requests, needs and problems. Hardworking and passionate job seeker with strong organizational skills. Ready to help team achieve company goals.
Overview
5
5
years of professional experience
3
3
Languages
Work History
Part Time Retail Assistant
Pet Lover Centre
Hougang Green
05.2023 - Current
- Processed customer returns to manage smooth refunds and exchanges following store procedures.
- Recommended complementary purchases to customers, increasing revenue.
- Helped customers complete purchases, locate items, and join reward programs.
- Conducted inventory counts by adding each item in stock and documenting in computer system.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Monitored animals for behavioral problems and signs of health issues.
- Administered medications to animals in treatment and documented changes in condition.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
Part Time Retail Assistant
Little Farms
Holland Village, Singapore
01.2023 - 02.2023
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Listened to customer needs and desires to identify and recommend optimal products.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Managed efficient cash register operations.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Boba Barista
Liho Tea
Heartland Mall
01.2019 - 09.2022
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Promoted additional items with beverages, increasing store sales.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Kept supplies well-stocked by monitoring usage patterns and placing orders in a timely manner.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Trained new staff members on proper drink preparation, resulting in consistent product quality across the team.
Part Time Banquet Server
Park Royal Collection Marina Bay
Marina Square
05.2020 - 08.2021
- Carried out professional service, retaining polite and friendly approach at all times.
- Adjusted service based on customer requests and kitchen readiness.
- Served meals to customers according to established guidelines.
- Replenished condiments and other supplies at tables and service bars.
- Maintained flexible work schedule to meet event needs.
- Handled food and beverage orders for guests, delivering prompt and friendly service.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Arranged food, utensils and condiments on trays to serve meals with necessary items.
- Handled special dietary requests, ensuring all guests received appropriate meals according to their preferences or restrictions.
- Served appetizers, delivered entrees, and refilled beverages for banquet guests.
- Set up banquet tables and chairs based on event requirements.
- Provided friendly, courteous service to create memorable moments for guests
ASM Microelectronics Intern
ASM International
Yishun
01.2021 - 04.2021
- Developed organizational skills through managing multiple tasks simultaneously while adhering to strict deadlines.
- Analyzed problems and worked with teams to develop solutions.
- Paid attention to detail while completing assignments.
- Gained extensive knowledge in data entry, analysis and reporting.
- Troubleshooting of Semi-conductor machines.
- Worked well in a team setting, providing support and guidance.
- Prepared project presentations and reports to assist senior staff.
Education
Diploma - Digital Marketing
Republic Polytechnic
Woodlands 04.2001 -
ITE Certificate - Higher Nitec in Business Information Systems
ITE College East
Simei 04.2001 -
ITE Certificate - Nitec in Microelectronics
ITE College Central
Ang Mo Kio 04.2001 -
N Level Certificate
Serangoon Secondary School
Singapore 04.2018
Skills
Customer Service
Relationship Building
Product and Service Sales
Multitasking Abilities
Attention to Detail
Retail Merchandising
Building Customer Loyalty
Timeline
Part Time Retail Assistant
Pet Lover Centre
05.2023 - Current
Part Time Retail Assistant
Little Farms
01.2023 - 02.2023
ASM Microelectronics Intern
ASM International
01.2021 - 04.2021
Part Time Banquet Server
Park Royal Collection Marina Bay
05.2020 - 08.2021
Boba Barista
Liho Tea
01.2019 - 09.2022
Diploma - Digital Marketing
Republic Polytechnic
04.2001 -
ITE Certificate - Higher Nitec in Business Information Systems
ITE College East
04.2001 -
ITE Certificate - Nitec in Microelectronics
ITE College Central
04.2001 -
N Level Certificate
Serangoon Secondary School