Sew Ching Wei
Overview
10
10
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Supervisor
Yakiniku Like
05.2022 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Monitored staff compliance with health codes, ensuring high standards of cleanliness throughout the facility consistently met or exceeded expectations.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Ensured smooth operations during peak hours by effectively managing resources and staff allocation.
Sales Assistant
Style Vision (Malaysia)
03.2017 - 04.2022
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Provided remote technical support, resolving issues quickly without requiring onsite visits whenever possible.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Performed troubleshooting and repaired peripheral devices such as printers, scanners and computers.
Kitchen Assistant (Wentern & Asian Cuisine)
Moonlight Cake House (Malaysia)
01.2015 - 01.2017
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Enhanced kitchen efficiency by maintaining clean and organized workstations.
- Made food according to standard recipes with requested changes for customer satisfaction.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
Sekolah Menengah Kebangsaan Taman Bukit Indah
Malaysia 12-2013
Skills
Staff management
Operations management
Process improvement
Customer service
Priority management
Self motivation
Multitasking Abilities
Team Player
Certification
SPM
Timeline
Supervisor
Yakiniku Like
05.2022 - Current
Food Hygiene Lv1
05-2022
Sales Assistant
Style Vision (Malaysia)
03.2017 - 04.2022
Kitchen Assistant (Wentern & Asian Cuisine)
Moonlight Cake House (Malaysia)
01.2015 - 01.2017
SPM
01-2013
Sekolah Menengah Kebangsaan Taman Bukit Indah
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