Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Sharniqua Tracey

Dalyellup

Summary

Energetic and dedicated individual with hands-on experience in customer service roles, including barista, waitress, and salon assistant. Known for a positive attitude, quick learning, and a strong work ethic. Qualified in sports training, aquatics, recreation, and swim teaching. Excellent communicator with strong organisational skills, able to thrive in fast-paced environments. Proficient in customer relationship management, conflict resolution, and teamwork. Skilled in Microsoft Office, Canva, and social media platforms. Eager to leverage leadership, problem-solving, and customer service expertise within the sports and aquatic industry.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Barista / Waitress

Vat2
05.2024 - Current

I was responsible for preparing high-quality coffee and beverage orders, ensuring each customer received their desired product and a positive experience. I efficiently managed transactions, provided exceptional customer service, and handled customer inquiries. Additionally, I assisted with opening tasks and maintained a clean, organized work environment, contributing to a smooth and welcoming atmosphere for both customers and staff.

Salon Assistant

Tribeca Hair and Beauty
07.2022 - Current

I supported stylists with basin treatments, provided excellent customer service, and assisted with stock rotation to ensure smooth salon operations. I was responsible for maintaining cleanliness and organizing salon supplies to create a welcoming environment. Additionally, I trained new staff in basic salon procedures and customer interaction, ensuring they were equipped to deliver high-quality service to clients.

Bakery Assistant

Bakers Delight
06.2021 - 03.2023

I assisted customers with their purchases, provided product knowledge, arranged displays, and handled cash transactions. I ensured the bakery maintained a clean and organized environment through daily cleaning and restocking tasks. Additionally, I worked closely with team members to efficiently manage stock rotation, contributing to smooth operations and a positive customer experience.

Shop Assistant

South Bunbury Marketplace
01.2021 - 07.2021

I managed stock on shelves, ensuring fresh produce was properly displayed and organized. I assisted customers with their needs and operated the cash register efficiently. I also maintained store cleanliness and consistently displayed a positive attitude, ensuring customers had a pleasant shopping experience.

Babysitting Services

Private
01.2020 - 09.2020

I offered reliable care for children, ensuring their safety and well-being during after-school hours and weekends. I organized engaging activities that were both fun and educational, while supervising children in safe play environments. My focus was always on creating a positive and nurturing atmosphere for the children in my care.

Education

WACE -

Manea Senior College
Bunbury, WA
10-2025

Skills

Communication Skills:

  • Excellent Verbal communication
  • Great Written communication
  • Self Assured and Optimistic
  • Honesty

Organizational Skills:

  • Time management
  • Attention to detail
  • Planning and Communication
  • Delegating

Technical Skills:

  • Software Proficiency (Microsoft Office, Canva, Google Drive)
  • Social Media (Facebook Meta Suite, Instagram)

Adaptability:

  • Flexibility
  • Ability to learn quickly
  • Embracing change and multi-tasking

Interpersonal Skills:

  • Teamwork
  • Collaboration
  • Relationship building
  • Problem-solving
  • Critical Thinking

Leadership Skills:

  • Decision-making
  • Delegation
  • Visionary Thinking
  • Emotional Intelligence
  • Resilience

Customer Service:

  • Customer relationship management
  • Conflict resolution
  • Empathy
  • Patience
  • Positive Attitude

Certification

  • WA Drivers License
  • Swim Instructor License
  • Provide Cardiopulmonary Resuscitation, St John Ambulance
  • Provide First Aid, Surf Life Saving Western Australia
  • Provide Basic Emergency Life Support, Surf Life Saving Western Australia
  • Intermediate Barista Training Certification, Bunbury Coffee

Timeline

Barista / Waitress

Vat2
05.2024 - Current

Salon Assistant

Tribeca Hair and Beauty
07.2022 - Current

Bakery Assistant

Bakers Delight
06.2021 - 03.2023

Shop Assistant

South Bunbury Marketplace
01.2021 - 07.2021

Babysitting Services

Private
01.2020 - 09.2020

WACE -

Manea Senior College
Sharniqua Tracey