Nur Seri Ellyani
Summary
I have worked in many industries for the past years to gain experience. I enjoyed each and every job I had worked in, but I would love to expand my choices of jobs. I am known as a hardworking worker, and I have used all the skills and experience I have learnt to improve myself.
Overview
7
7
years of professional experience
Work History
Operations Hosts
Skyline Luge PTE LTD
04.2024 - Current
Student Care Teacher
Raffles Student Care PTE LTD
04.2023 - 11.2023
- Planned and implemented integrated lessons to meet national standards.
- Graded and evaluated student assignments, papers, and course work.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Increased educational expertise and knowledge by participating in instructor-oriented workshops.
Shift Leader
Championing Convenience Concepts PTE LTD
11.2022 - 02.2023
- Shift Leader at 7-Eleven
- Ensure that customers are well served and satisfied.
- Trained new employees and delegated daily tasks and responsibilities.
- Enforced company policies and regulations with employees.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Completed cash and credit card transactions accurately using POS software.
Cashier
V8 PTE LTD
08.2022 - 11.2022
- Worked as a Cashier
- Handled money and I was taught to a new POS system
- Ensure that work area is always in tip-top conditions
- Handled alcohol & food as I have a Food & Beverage Certificate.
The Source Bulk Foods
06.2021 - 01.2022
- Ensure cleanliness in the store at all times
- Handled the POS kiosk
- Ensuring that there is no shortage and excess in the POS kiosk at all times
- Stock-taking, making sure that there is sufficient number of things that I had order using the REVEL systems
- Highly alerted especially when it comes to the products sold to customer there as it is an Organic Store
- I Promoting most of the stuffs that needs to be pushed to walk-in customers
- Customer service skills are highly applied in this job.
Part-time Service Crew
Boost Juice Bars
08.2019 - 12.2020
- Team leading
- Guiding new colleagues
- Adhered to SOP provided by the Company
- Ensuring full cleanliness in and around store
- Stock-taking of monthly stocks
- Ordering stocks and making sure not to over-order
- Ensuring that products does not expire
- Applying First In, First Out (FIFO) in every products used
- Handling POS
- Professional customer service to customers at all times.
Part-time (Supervisor)
Prudential Carnival Games Attendant
10.2017 - 12.2017
- Managing and handling game booths with minimal supervision.
- Interacting with customers while attracting them to approach booths
- Brainstorming ideas to create a fun reach out to customers.
Education
Wellington Primary School
Yishun Town Secondary School
ITE College West
Skills
- Food & Beverage
- Leadership
- Communication Skills
- Customer Service
- Data entry
- Technician
- Handling wiring
- Knowing handy tools
Age
22
Awards
- Team-leader At Boost Juice Bars
- Supervisor At Prudential Carnival
- Shift Leader at 7-Eleven
Timeline
Operations Hosts
Skyline Luge PTE LTD
04.2024 - Current
Student Care Teacher
Raffles Student Care PTE LTD
04.2023 - 11.2023
Shift Leader
Championing Convenience Concepts PTE LTD
11.2022 - 02.2023
Cashier
V8 PTE LTD
08.2022 - 11.2022
The Source Bulk Foods
06.2021 - 01.2022
Part-time Service Crew
Boost Juice Bars
08.2019 - 12.2020
Part-time (Supervisor)
Prudential Carnival Games Attendant
10.2017 - 12.2017
Wellington Primary School
Yishun Town Secondary School
ITE College West