Overview
Work History
Education
Skills
Co-Curricular Activities
Date Of Commencement
Certification
Timeline
Generic
Serena Lim

Serena Lim

Overview

12
12
years of professional experience
1
1
Certification

Work History

Navigation Expert

Republic Of Singapore Navy
01.2020 - Current
  • Performed regular system checks and equipment maintenance daily
  • Improved navigational accuracy by diligently plotting courses and updating charts
  • Contributed to efficient ship operations by maintaining clear communication with the bridge team and following orders promptly
  • Participated in emergency drills, honing skills in firefighting, damage control, and life-saving techniques for optimal crisis response
  • Demonstrated adaptability during challenging situations, remaining calm under pressure while effectively executing assigned tasks
  • Maintained overall cleanliness of accommodation areas, promoting a healthy living environment for all crew members onboard
  • Mentored and guided junior members on the navigation systems and ship operations, as well as sharing knowledge from years of experience in the field

Part-time Service Staff

BAKE Cheese Tarts
08.2018 - 12.2019
  • Promoted to Team Leader in June 2019
  • Conducted trainings programs for new staffs on customer service, safety and hygiene protocols
  • Worked and maintained high standards of food quality, presentation and service on day-to-day operation
  • Generated sales report at the end of daily operations
  • Adaptable and proficient in learning new products quickly
  • Resolved any customer dissatisfactions and provided solutions effectively and professionally
  • Worked well in a team setting, providing support and guidance

Part-time Barista

Gelaré
03.2016 - 03.2019
  • Cleaned counters, machines, utensils, and seating areas daily
  • Streamlined order processing through accurate cash handling and efficient use of the point-of-sale system
  • Assisted in inventory management to maintain adequate stock levels and reduce wastage
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods
  • Controlled line and crowd with quick, efficient service
  • Memorized recipes for specialty coffee beverages and seasonal offerings

Research & Development Department Intern

Chop Hup Chong Food Industries Pte Ltd
03.2018 - 07.2018
  • QA/QC Assistant: to assist in ensuring good quality manufactured products, by checking and analyzing the product’s standard
  • Water activity, Lab Assistant: to make careful observations and conduct necessary experiments and analyze results of tested products
  • Created an excel worksheet for better recording of results during operation hours in the factory
  • Conducted microbiology tests on weekly basis, for assessment on microbiology quality of manufactured products, then analyze and conclude its safety for consumption
  • Swab tests, air and water quality check for production factory, for review of factories’ cleanliness and hygiene level
  • Researched for materials and machinery, requested by management, to make improvements in the production line
  • Provided administrative support to supervisors and colleagues, ensuring the smooth running of daily operations

Part-time Waitress

Chikuwa Tei by YOI GROUP
02.2016 - 02.2017
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly
  • Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail

Part-time barista

McCafé
11.2013 - 12.2015
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages
  • Maintained a clean and organized workspace for optimal productivity and safety
  • Demonstrated expertise in various brewing techniques, ensuring consistent quality across all drinks served
  • Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers
  • Restocked display cases with attractive arrangements to promote specialty food items like cakes and muffins
  • Optimized beverage presentation through creative garnishing techniques, elevating the visual appeal of each drink served
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment
  • Minimized spoilage with proper use of first-in-first-out stock procedures

Part-time Sales Assistant

BATA
04.2012 - 10.2013
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences
  • Increased sales by building strong customer relationships and providing excellent service
  • Met and exceeded sales targets consistently, contributing to overall team success
  • Collaborated with team members to achieve a cohesive and efficient store environment

Education

Diploma - Biotechnology - Food and Nutrition

Republic Polytechnic
Singapore
03.2019

Poly Foundation Program -

Republic Polytechnic
Singapore
02.2016

Singapore-Cambridge GCE 'N' Level -

Gan Eng Seng School
Singapore
12.2014

Skills

  • Language Proficiency: English and Mandarin, proficient in conversational and written skills
  • Proficient in Microsoft Word, Powerpoint, Excel, Outlook and Adobe

Co-Curricular Activities

  • Member of Republic Polytechnic Dragonboat team, represented school in POL-ITE competition and other organization's Dragonboat competition
  • Member of Gan Eng Seng School Niche CCA Canoe Sprint Team, represented school in inter-school competition and community-organized competition.

Date Of Commencement

1st February 2024

Certification

  • Data Science and Analytics for Strategic Decisions Programme, Singapore Management University - 15 March to 14 June 2023

Timeline

Navigation Expert

Republic Of Singapore Navy
01.2020 - Current

Part-time Service Staff

BAKE Cheese Tarts
08.2018 - 12.2019

Research & Development Department Intern

Chop Hup Chong Food Industries Pte Ltd
03.2018 - 07.2018

Part-time Barista

Gelaré
03.2016 - 03.2019

Part-time Waitress

Chikuwa Tei by YOI GROUP
02.2016 - 02.2017

Part-time barista

McCafé
11.2013 - 12.2015

Part-time Sales Assistant

BATA
04.2012 - 10.2013

Diploma - Biotechnology - Food and Nutrition

Republic Polytechnic

Poly Foundation Program -

Republic Polytechnic

Singapore-Cambridge GCE 'N' Level -

Gan Eng Seng School

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