SENG TECK LEE
Summary
Effective communicator with children and youth, with good track records from past working experiences in Saint Joseph's Institution and Foundation Facilitation and Consultancy. A caring team-mate and effective leader when situation requires. An innovative and motivated individual who constantly improves himself to bring values to any organisation that he works with.
Overview
30
30
years of professional experience
1
1
Certification
Work History
Operations Manager
Zycraft USV PTE LTD
05.2022 - Current
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Facilitated smooth collaboration between departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
Family Educator
Foundation Facilitation and Consultancy
05.2016 - 06.2020
- Strengthened parent-child relationships through the implementation of interactive activities designed to promote bonding and communication.Coordinated meetings and workshops to educate parents on child health, mental health and personal development.
- Promoted a positive home learning environment with the creation of customized Family Learning Plans that included achievable goals and milestones.
- Facilitated support groups for parents to discuss common challenges, share experiences, and develop strong peer networks.
- Empowered families to advocate for their children''s education by providing guidance on navigating the school system and understanding special education services.
- Increased parental involvement in school-related activities by offering flexible scheduling options for meetings, programs, or conferences.
School Counsellor
Saint Joseph's Institution
02.2012 - 04.2016
- Enhanced student emotional well-being by providing individual and group counseling sessions.
- Collaborated with teachers and administrators to address the social, emotional, and academic needs of all students.
- Developed a safe and supportive school environment by promoting positive behavior and addressing issues such as bullying and harassment.
- Provided crisis intervention in response to emergencies, employing existing trust, and rapport to deescalate situations.
- Conducting parenting talks and education programme for teachers to better understand students with special needs and adolescence growing up challenges such as gadget addiction.
- Organise staff welfare day to appreciate the hardwork of staff at the end of the year.
- Help organise the SJI Career Fair, collaborating with SJI Old Boys and Alumni, to allow graduating students to understand more of the career pathways that they are passionate with.
- Digitalising appointment booking and case notes recording for Counselling team.
Naval Officer
MINDEF
08.1994 - 06.2009
- Ensure smooth conduct of day to day operations and taskings in the Naval Diving Unit.
- Ensure that proper trainings are conducted for troopers before deploying them for respective taskings.
- Ensure all equipment required for operations are well maintained, operational and adequate in quantities.
- Ensure that troopers follow strictly to safety regulations during training and operation taskings.
- Drafting monthly training and operation reports for commanders.
- Reviewing work process and develop innovative approaches that enhance operational effectiveness and improve safety whenever possible.
- Technological research to identify new approaches adopted by other navies to enhance operational effectiveness and safety.
- Mentoring and coaching newly posted troopers to ensure that they are ready for operations.
Education
Degree Cum Post Graduate Diploma in Counselling - Counselling
Singapore University of Social Science
Singapore05.2012
No Degree - Mechantronics Engineering
Ngee Ann Polytechnics
Singapore05.2001
Skills
- Process Facilitation
- Effective Communication
- Staff Training
- Problem-Solving
- Team Leadership
- Operations Management
- Project Management
- Continuous improvements
- Customer Service
- MS Office
Certification
Full ACTA Certification, Training - 2014
Timeline
Operations Manager
Zycraft USV PTE LTD
05.2022 - Current
Family Educator
Foundation Facilitation and Consultancy
05.2016 - 06.2020
School Counsellor
Saint Joseph's Institution
02.2012 - 04.2016
Naval Officer
MINDEF
08.1994 - 06.2009
Degree Cum Post Graduate Diploma in Counselling - Counselling
Singapore University of Social Science
No Degree - Mechantronics Engineering
Ngee Ann Polytechnics
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