Seng Jun Cheah
IT - Networking
Summary
I am thrilled to invite you to explore my skills, and work experience, and get to know a bit more about me. A born go-getter. I give 100% to every new project I take on. It’s my firm belief that a good challenge is a great way to develop and improve, which is why I make a point of seeking out challenges in the professional realm. I have a great interest in and passion for IT, especially in Networking Infrastructure. I’m happy to apply the experience and skills I have obtained to manage projects.
Network Engineer with proven success at LGA Telcom Pte Ltd, enhancing network performance and security through proactive monitoring and optimization. Skilled in vendor management and effective communication, I excel in problem-solving and multitasking, driving efficiency and stability in complex environments. Committed to continuous learning and fostering team collaboration.
Take a moment to look around and contact me directly to learn more.
Overview
2
2
years of professional experience
Work History
Network Engineer
LGA Telcom Pte Ltd
03.2024 - Current
- Provided network support services for devices such as switches, routers, and firewalls.
- Reduced downtime with proactive monitoring of network devices and rapid troubleshooting.
- Optimized routing protocols to improve data transfer speeds across the organization's network infrastructure.
- Improved network performance by identifying and resolving bottlenecks, optimizing configurations, and implementing best practices.
- Enhanced security by implementing firewalls, VPNs, and access control systems.
- Delivered end-user support by troubleshooting connectivity issues and providing guidance on proper usage of networking equipment.
- Created VPN infrastructure and allowed for secure remote connections.
- Performed troubleshooting for Cisco, FortiGate, EdgeCore, HPE, Aruba, TP-Link, and packet analysis.
- Managed vendor relationships to negotiate contracts, procure equipment, and receive timely technical support when needed.
- Integrated fixed wireless connectivity into facilities requiring high-speed networks.
- Tracked, and coordinated problem resolution and escalation processes.
- Developed comprehensive documentation for network design, configuration standards, and operational procedures.
- Increased overall network stability by performing root cause analysis on recurring issues and implementing long-term solutions.
- Trained junior engineers on industry best practices, fostering a collaborative team environment that prioritized knowledge sharing.
- Boosted system availability by conducting regular maintenance tasks, including firmware updates and hardware replacements.
- Diagnosed network problems involving combination of hardware, software, power and communications issues.
- Installed, supported and maintained customer hardware infrastructure according to best practices.
- Analyzed, troubleshot and enhanced network performance to drive efficiency.
- Planned implementation of network enhancements and upgrades.
- Collaborated with engineering to report issues, manage project deliverables and provide status reports.
- Collaborated with teams in disaster planning, network backup and recovery process monitoring.
- Prioritized simultaneous projects to perform effectively under shifting deadlines in fast-paced environment.
- Monitored network capacity and performance to diagnose and resolve complex network problems.
Education
High School Diploma -
Ngee Ann Polytechnic
535 Clementi Rd, Singapore 599489 04.2001 -
Skills
Project management
Continuous learning mindset
Proactive and team player
Effective communication
Documentation writing
Vendor management
Multitasking
Problem-solving
Task prioritization
Diagram and chart preparation
Accomplishments
- Documented and resolved customer network connectivity issues, resulting in high customer satisfaction and frequent commendations.
- Achieved top-tier performance ratings company-wide for two consecutive years.
Timeline
Network Engineer
LGA Telcom Pte Ltd
03.2024 - Current
High School Diploma -
Ngee Ann Polytechnic
04.2001 -