SEMAA R PAANDEY
Summary
Business Analyst /Product Owner, with expertise in improving business decision by assisting and developing Core Banking / Digital Banking applications (Mob +Web) for Loan Origination, Online Payments, Account Enquiry, Secured Login, checks and cashier order for good customer journey. Established history of achieving goals through insightful listening, working as a problem solver, active team member.
Business professional with robust analytical skills and proven track record in driving impactful decisions. Strong focus on team collaboration, adaptable to changing needs, and consistently delivers results. Expertise in data analysis, process improvement, and stakeholder engagement, coupled with keen ability to translate complex data into actionable insights. Reliable and goal-oriented with commitment to excellence in every project.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Business Analyst
Infogain Solutions Pte Ltd
09.2024 - Current
- MAS Regulatory requirement is UOB Bank need to sunset the physical issuance of the corporate checks & cashier order for the Whole sale Banking
- UOB bank to introduce Online issuance of checks & cashier order for the Whole Sale Banking Customers
- Backbase mission is to provide Omni channel digital banking platform service 24
- 7 to Banco de Oro Philippine bank to their Retail & Corporate Banking Mob & Web customer
- As a BA responsible for gathering and refining requirements with UOB users in the form of user stories get the signoff from required stake holders
- Groom the user stories with Dev team and attend all the Scrum ceremonies
- SIT/UAT Execution Support by attending the Defect Management calls
Business Analyst / Proxy PO
Backbase Singapore
09.2022 - 05.2024
- Backbase mission is to provide Omni channel digital banking platform service 24
- 7 to Banco de Oro Philippine bank to their Retail & Corporate Banking Mob & Web customer
- Business travel to Philippine to meet client and discuss the future road map & demo BB Product new features
- As a BA responsible for gathering and refining requirements with BDO users in the form of BRD & FRD & get the signoff from required stake holders
- Write user stories, groom the user stories with Dev team and attend all the Scrum ceremonies
- Review the test scenarios for the SIT team
- SIT/UAT Execution Support by attending the Defect Management calls
- Prepare User manual & train the BDO bank users
Business Analyst / Proxy PO
Thakral One (Pte) Ltd Singapore
06.2021 - 08.2022
- Backbase mission is to provide Omni channel digital banking platform service 24
- 7 to Banco de Oro Philippine bank to their Retail & Corporate Banking Mob & Web customer
- Business travel to Philippine to meet client and discuss the future road map & demo BB Product new features
- As a BA responsible for gathering and refining requirements with BDO users in the form of BRD & FRD & get the sign-off from required stake holders
- Write user stories, groom the user stories with Dev team and attend all the Scrum ceremonies
- Review the test scenarios for the SIT team
- SIT/UAT Execution Support by attending the Defect Management calls
- Prepare User manual & train the BDO bank users
Senior Business Analyst
Encora Technologies Pte Ltd
05.2020 - 04.2021
- Citibank SG mission is to provide Risk Free Rate Loan in replacement of LIBOR Index Rate which is going to sunset Industry wide by 2021 for Major Currencies like GBP, USD, JPY, EUR, CHF for their Private Banking Customers
- MAS 610 Reporting of Short Term Loan Delinquent & TOD Cash Account by Next Year Jan’2021
- As per the MAS Instruction provide relief SFRP Package to the customer in Loan Repayment due to COVID
- As a BA responsible for gathering the Business Requirement for EMEA & APAC Regions
- BRD & FRD Walkthrough session with the stake holders & get the sign-off from required stake holders
- Test Execution plan for the SIT & UAT
- Review Test Case Scenarios
- SIT & UAT Execution Support
- Prepare User Manual
- Train the Trainer
Business Analyst & Product Owner
Boston Software Pte Ltd
04.2019 - 03.2020
- UOB mission is provide user friendly Responsive Web (1280,1024 & 360 Resolution View) Payment Platform Journey through Web Browser, Mobile App, Tablet for their Corporate Customers
- Requirement Gathering from Business
- Assisting UI/UX Team for Screen Design
- Create User Stories in Jira Enterprise
- Gap Discussion, Flow actions for GUI features
- AS Is process discussion with the end user & derived To Be Process
- Actively involved in the project charter and requirement signoffs, sizing, progress tracking, defect resolutions
- Plan and Support UAT
Senior Business Analyst / Product Owner
Helius Technology Pte Ltd
12.2017 - 03.2019
- DBS mission digitalize the Banking Transactions through IB/MB for Retail/ Corporate Banking Customers
- Requirement Gathering from Business
- Functional Specification Document, Walkthrough FSD with the Technical Teams
- Create User Stories in Jira Enterprise & Confluence
- Gap Discussion, creation of Decision rules, Flow actions for GUI features
- AS Is process discussion with the end user & derived To Be Process
- Actively involved in the requirement analysis, feasibility study, project charter and requirement sing-offs, sizing, progress tracking, defect resolutions
- Analyzed the Defects & attended Defect Review Meeting
- Plan and Support UAT
IT Business Analyst
Robert Half Pte Ltd
05.2017 - 11.2017
- BTMU mission is to streamline Streamline the Corporate Loan Origination Workflow
- Requirement Gathering, Prepare Business Rules, Business Requirement Document
- Walkthrough Session with Business, Technical Team & Testers
- Review and gap analysis and process improvement framework
- Plan and support UAT and conducting training for end users
- Preparing User Manual
Business & Quality Analyst
HASTRAA CONSULTING FZ LLC. UAE, DUBAI
11.2015 - 02.2017
- CBI mission is to streamline Core Banking & Express Banking Implementation based on the UAE Market requirements
- Define business requirements and designed to be process
- Gap analysis for the existing applications & new applications
- Plan and support UAT and conducting training for end users
- Preparing Functional Specification Document
- Walkthrough FSD with Business; Technical & UAT Testers
- Preparing Business Rules document & Risk Analysis document
- Support UAT & SIT Execution
- Train the Trainer
Business & Quality Analyst
HASTRAA CONSULTING Sdn Bhd Malaysia
01.2013 - 02.2015
- Bank Muamalat were moving from their Legacy system to Silverlake Core Banking System
- To get hands on more user friendly system for loan Origination Process
- Maxis were implementing telecom features based on market trend for their sales staff
- To make isell portal more user friendly
- Actively involved in the requirement analysis, Prepared Requirement Document
- Derived High Level Business Scenarios
- Prepared System Requirement Specification Document & Process Flow Diagram
- Derived the Business Scenarios into Use Cases
- Participated in Gap Analysis
- Assisted the Testing team to prepare test design for UAT
- Prepared the User Manual for Bank users
Senior Test Engineer
Maveric System Ltd India
10.2010 - 12.2012
- Kastle lending system was designed to fulfill Islamic customer requirements for Home, Personal & Credit Card Applications
- FCDB system was designed to fulfill internet banking solution for their Retail & Corporate Customers
- To automate the Elixir system from initiation of proposal till Policy No# creation for IDBI customers
- Prepared SIT Test design document
- Performed Functional & Integration Testing
- Performed Defect Tracking by using defect tools
- Preparing Daily Status Report
- Supported Automation team for Test Execution
- Interacted with Onsite users to support test execution
Team Member
JP Morgan Chase Services India
03.2008 - 03.2010
- JP Morgan Chase was responsible for cash management process for their HNI customers based on the request initiated by the Investment Manager
- Processing Cash Management request through various mode of payments for HNI US Customers
- Dealing with Money Market & Mutual Fund for US Market
- Payments through In/Out Wire, Cash, Direct Deposit to Account
- Benefit Payment Setup for US Customers with an option Lump sum, Rollover, Recurring
- US Customer Maintenance related to Escrow account
Junior Processing Officer
Citigroup Global Services India
12.2005 - 01.2007
- Citigroup was providing the Unsecured Loan products to their US Customers & responsible for Escrow Account Maintenance
- Processing Unsecured loan application for their US Customers
- Performed 1st level verification of US customers
- Processing Adjustable Rate Mortgage Applications for US customers
- Customer Demographic Maintenance, Escrow account Maintenance
Education
B.SC - Information Technology
Thakur College Of Sci & Comm
01.2005
Skills
- Business Analyst
- Product Owner
- Requirements gathering
- Team collaboration
- Microsoft Office Suite
- Gap analysis
- Business process mapping
- Product management
- Functional specifications
- Client relationship management
- Agile methodologies
Certification
- Anti Money Laundering course, 06/01/24
- Learn Software Architecture In-depth and Start Architecting, 03/01/23
- Fintech: Deep Dive Buy Now Pay Later (BNPL), 03/01/23
- Success & Leadership Skills: Leading Yourself to Lead Others, 03/01/24
- API Mastery: Understand, Create and Monetize Your Own API, 12/01/23
- Fintech: Embedded Finance, Payment, Baas and API Banking, 09/01/23
- Understanding and Managing Card Payments, 08/01/23
- Introduction to the GDPR – The Basic Facts, 07/01/23
- The Complete Guide to Anti Money Laundering (AML) Compliance, 07/01/23
- An Introduction to PCI-DSS (Payment Card Industry Data Security Standard), 07/01/23
- Agile Business Analyst, 05/29/22
- GOETHE-ZERTIFIKAT A1 START DEUTSCH 1, 2020
- Business Analyst Professional Program, 2017
Languages
English
Hindi
Marathi
German (Beginner)
Hobbies and Interests
- Yoga
- Knitting
- Swimming
- Zumba Fitness
- Reading Newspaper
- Listening music
Personal Information
- Date of Birth: 04/01/85
- Marital Status: Single
Timeline
Business Analyst
Infogain Solutions Pte Ltd
09.2024 - Current
Business Analyst / Proxy PO
Backbase Singapore
09.2022 - 05.2024
Business Analyst / Proxy PO
Thakral One (Pte) Ltd Singapore
06.2021 - 08.2022
Senior Business Analyst
Encora Technologies Pte Ltd
05.2020 - 04.2021
Business Analyst & Product Owner
Boston Software Pte Ltd
04.2019 - 03.2020
Senior Business Analyst / Product Owner
Helius Technology Pte Ltd
12.2017 - 03.2019
IT Business Analyst
Robert Half Pte Ltd
05.2017 - 11.2017
Business & Quality Analyst
HASTRAA CONSULTING FZ LLC. UAE, DUBAI
11.2015 - 02.2017
Business & Quality Analyst
HASTRAA CONSULTING Sdn Bhd Malaysia
01.2013 - 02.2015
Senior Test Engineer
Maveric System Ltd India
10.2010 - 12.2012
Team Member
JP Morgan Chase Services India
03.2008 - 03.2010
Junior Processing Officer
Citigroup Global Services India
12.2005 - 01.2007
- Anti Money Laundering course, 06/01/24
- Learn Software Architecture In-depth and Start Architecting, 03/01/23
- Fintech: Deep Dive Buy Now Pay Later (BNPL), 03/01/23
- Success & Leadership Skills: Leading Yourself to Lead Others, 03/01/24
- API Mastery: Understand, Create and Monetize Your Own API, 12/01/23
- Fintech: Embedded Finance, Payment, Baas and API Banking, 09/01/23
- Understanding and Managing Card Payments, 08/01/23
- Introduction to the GDPR – The Basic Facts, 07/01/23
- The Complete Guide to Anti Money Laundering (AML) Compliance, 07/01/23
- An Introduction to PCI-DSS (Payment Card Industry Data Security Standard), 07/01/23
- Agile Business Analyst, 05/29/22
- GOETHE-ZERTIFIKAT A1 START DEUTSCH 1, 2020
- Business Analyst Professional Program, 2017
B.SC - Information Technology
Thakur College Of Sci & Comm
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