Selvaraju IsaaC
Summary
Selvaraju IsaaC Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
22
22
years of professional experience
Work History
Regional Head of Facilities
SPACE DC PL
05.2022 - 10.2022
- Developed and supported the project team to execute new hyper-scale data centre in Philippines including tendering process for various packages such as project consultancy, contractors, vendors and suppliers in accordance with the inputs provided during various technical solutions
- Organize and conduct regular meetings with appointed consultants, contractors, vendors, etc., to address all technical-related matters during the pre-project and during project execution
- Developed and implemented operational policies and procedures for data centre operations, including maintenance standards, a security protocols and disaster recovery plans, resulting in improved reliability, availability and maintainability of critical infrastructure systems
- Established ITIL-based DC processes and governance, including automated incident, change management, and problem resolution procedures, as well as a structured escalation matrix
- Key Achievements:
- Successfully built and managed top-notch data centre operations team in the Philippines, resulting in increased efficiency, reduced downtime, and improved customer satisfaction
- Eliminated roadblocks and ensured that final DC design met the latest uptime tier requirements with regard to reliability and redundancy while also taking into consideration space requirements, total cost of ownership (TCO), power usage efficiency (PUE), and appropriate design criteria and maintenance requirements
- Implemented automated incident, change management, and problem resolution procedures that improved response time, reduced human error, and ensured consistency across the operations team.
Operations Director
GLOBAL SWITCH SINGAPORE PL Singapore
07.2020 - 11.2021
- Assumed overall accountability for day-to-day operations of 15MW (Tai Seng) and 30MW (Woodlands) DC, applying best practices to ensure DC capacity met the current and future requirements of up to 70 customers
- Provided technical leadership for the two Data centres, ensuring that SLAs were met and all relevant operations’ governance were adhered to, whilst seeking continuous improvements to drive further efficiencies and cost reductions
- Managed multiple complex projects end-to-end, including, but not limited to, customer-facing and cage build projects, end-of-life replacements, and other major Capital expansion
- Maximised DC efficiency through close monitoring of KPIs, such as PUE, energy cost, security, safety, availability and capacity utilisation
- Key Achievements:
- Successfully led and delivered 10 high-profile cloud customer projects, including major infrastructure and Colocation upgrades
- Ensured these projects were delivered within the defined scope, budgets, and timeline through effective planning, risk management, and stakeholder communication
- Captured 8% cost savings through cost reduction initiatives, including negotiating contracts and payment terms with vendors, as well as tracking equipment efficiency and utilisation rate.
Site Manager
CYXTERA SINGAPORE / CENTURY LINK Singapore
04.2008 - 06.2020
- Supervised allocated workload and motivated a team of facilities and data centre operations personnel across Singapore, Hong Kong and India Data centres’ network and facility infrastructure, including HVAC, power, cabling and networking equipment
- Ensured maximum uptime and availability of data centre system in Singapore and Hong Kong by providing remote hand services for both colocation and managed services, while implementing redundancy, backup, and disaster recovery
- Liaised between clients and the Implementation Team, while also assisting with the pre-sales process, including initial customer meetings, progress meetings, RFPs and DC tours
- Managed end-to-end data centre build-out, data centre migration and ICT infrastructure projects for clients across APAC, including in Singapore, Hong Kong, and India
- Acted as an interim transition manager for a new data centre project, responsible for overseeing integrated system testing, formation of the new operations team,etc
- Led critical incident and first response to DC emergencies, including investigation and rapid response to outages related to diesel generators, UPS, fuel systems, switchgear, chillers, computer room air handlers, fire detection/suppression and building monitoring systems
- Key Achievements:
- Received multiple awards for demonstrating excellent work ethic, positive attitude, client-focused mentality, and going above and beyond to ensure minimal disruption to end-users of consolidation and expansion projects
- Built strong client relationships and delivered top-quality data centre and ICT infrastructure services, resulting in repeat business and referrals while enhancing the company’s reputation as a trusted provider in the industry
- Aligned with APAC DC operations to achieve the highest assessment score of 98.6 across 68 Data centres worldwide for the Uptime Institute - Certification on Management and Operations (M&O).
Project Manager
SIM LIAN CONSTRUCTION CO PL
09.2000 - 03.2008
- Extensive experienced in all phases of construction from design till project closeout
- Well versed in all aspects of the construction process from tender stage to final completion with an emphasis on complex M&E systems including builders work
- Oversaw numerous construction projects that including mission-critical Data centres (15MW) and other commercial developments
- Diligently review design documents, specifications, and drawings and provide recommendations to management for improvements and cost-saving opportunities
- Also, served as the Chief Internal Compliance Auditor for enterprise-wide surveillance audits for ISO 9001 and ISO 14001.
Education
Postgraduate Program - Business Analysis
PURDUE UNIVERSITY
Diploma - Building SINGAPORE
POLYTECHNIC
Ongoing Project Management Professional (PMP) - undefined
NTUC LEARNING HUB
Certified Data Centre Cooling Power Professional DATA CENTRE DYNAMICS (DCD) - undefined
Data Centre Power Professional DATA CENTRE DYNAMICS (DCD) - undefined
Occupational First Aid with CPR and AED - undefined
ISO 27001 Information Security Management Lead Auditor - undefined
Integrated QEHS (ISO 9002 / 14001) – Internal Auditor - undefined
Bachelor of Business - Business Administration (Marketing
ROYAL MELBOURNE INSTITUTE OF TECHNOLOGY (RMIT)
1993
Skills
- Facilities Scheduling
- Head Start Program Knowledge
- Understanding of Software
- Facilities Engineering
Accomplishments
- Frontline Leadership Professional Development Parts 1 and 2 Jun 2011
- ITIL V3 Essentials: Foundations PROFESSIONAL DEVELOPMENT ASSOCIATES (PDA) Mar 2011
- Critical Operations Professional (COP) DATA CENTRE DYNAMICS (DCD) Mar 2011
Affiliations
Associate Member AMERICAN SOCIETY OF HEATING, REFRIGERATING AND AIR-CONDITIONING ENGINEERS Nov 2018
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Timeline
Regional Head of Facilities
SPACE DC PL
05.2022 - 10.2022
Operations Director
GLOBAL SWITCH SINGAPORE PL Singapore
07.2020 - 11.2021
Site Manager
CYXTERA SINGAPORE / CENTURY LINK Singapore
04.2008 - 06.2020
Project Manager
SIM LIAN CONSTRUCTION CO PL
09.2000 - 03.2008
Postgraduate Program - Business Analysis
PURDUE UNIVERSITY
Diploma - Building SINGAPORE
POLYTECHNIC
Ongoing Project Management Professional (PMP) - undefined
NTUC LEARNING HUB
Certified Data Centre Cooling Power Professional DATA CENTRE DYNAMICS (DCD) - undefined
Data Centre Power Professional DATA CENTRE DYNAMICS (DCD) - undefined
Occupational First Aid with CPR and AED - undefined
ISO 27001 Information Security Management Lead Auditor - undefined
Integrated QEHS (ISO 9002 / 14001) – Internal Auditor - undefined
Bachelor of Business - Business Administration (Marketing
ROYAL MELBOURNE INSTITUTE OF TECHNOLOGY (RMIT)
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