Experienced Executive Assistantwith over 18 years of expertise supporting cross-functional teams in both multinational corporations and local retail environments. Brings 10 years of direct experience in retail operations, combined with a strong foundation in corporate administration. Proven ability to manage complex office operations, manage voluminous claims processing, including compliance reviews against corporate policies and requirements across more than 70 different countries within the business segment. Fluent in English and Chinese, with demonstrated strengths in SAP-driven budgeting, vendor coordination, and stakeholder engagement.
Consistently received recognition or awards, including but not limited to:
· Silver Award for Excellent Service from the Singapore Retailers Association, awarded by Popular Book Company Pte Ltd(2001)
· Successfully led Comprehensive Budget Planning for a chain of 10 supermarkets at Shop & Save Pte Ltd(2005)
· Organized Procter & Gamble Global Senior Leadership Offsite in Singapore for 20 executives at The Fullerton Hotel (2008)
· Coordinated Asia Procurement of Marketing Team offsite events, including a 95-person conference in Kobe, Japan (2013), and a 90-person event in Guangzhou, China (2015)
· Arranged the APAC Procurement Leadership Meeting in Singapore with 12 participants (2023)
· Successfully managed the Legal Leadership Offsite with 8 senior leaders (2025)
Adaptable to various sectors, including highly regulated industries; well-suited for roles in healthcare and other fields that require precision, discretion, and seamless collaboration across diverse teams.