Summary
Overview
Work History
Education
Skills
Languages
Personal Information
Awards
Electrical Skills
Timeline
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S E E T H A L A K S H MI BALAIAH

SINGAPORE

Summary

A highly motivated and dedicated sales professional with a strong ability to handle customer inquiries with a courteous, respectful, and solution-oriented approach. Known for delivering exceptional customer service and building lasting relationships. Able to handle a wide range of job assignments, from complex challenges to routine tasks, with a proactive and adaptable mindset. A fast learner, self-driven, and hardworking, always eager to accept new responsibilities and continuously improve performance.

Overview

2
2
years of professional experience

Work History

Sales Assistant

Dynamic Source Pte Ltd
07.2024 - Current
  • Conduct market research to stay informed on industry trends, competitor offerings, and client demands
  • Actively pursue new business opportunities to expand the client base and drive revenue growth
  • Build and maintain strong relationships with key stakeholders and decision-makers across client organizations
  • Manage new and existing client accounts to consistently meet and exceed sales targets
  • Manage clients across India, the Middle East (Arab countries), Malaysia, Singapore, and the Philippines, with a primary focus on Indian OEM, OCM, and EMS customers
  • Provide technical support to the sales team during client meetings, aligning solutions with customer requirements
  • Understand customer needs and deliver tailored technical solutions and product recommendations
  • Collaborate with sales, product, and engineering teams to design and present customized client solutions
  • Lead the end-to-end sales process, coordinating with internal teams and ensuring seamless client communication
  • Respond to Requests for Proposals (RFPs) and prepare detailed sales proposals and technical documentation
  • Close deals successfully by aligning internal resources and negotiating with clients
  • Provide post-sales support, troubleshooting technical issues and ensuring customer satisfaction
  • Deliver regular sales reports and performance updates to the Director to support informed decision-making
  • Represent the company at industry events, trade shows, and conferences to promote products and strengthen brand visibility

Administrative Support Coordinator

G J Trading Pte Ltd
06.2024 - 07.2024
  • Managed end-to-end documentation for local wholesale supply, including invoice preparation, delivery notes, and shipping documents to ensure smooth daily operations
  • Prepared and processed staff payroll, leave records, and employee claims with accuracy, ensuring confidentiality and timely payments
  • Handled general administrative tasks, including inventory coordination, vendor communication, and office management support
  • Ensured compliance with industry regulations and maintained well-organized records for audits and reporting

Office Assistant

Tanishq jewelry
04.2024 - 06.2024
  • Assisted in daily store operations, including inventory management, sales tracking, and visual merchandising to enhance customer experience.
  • Supported recruitment efforts by screening resumes, conducting interviews, and onboarding new staff to ensure a skilled and motivated team.
  • Coordinated staff schedules, managed payroll, and handled administrative tasks such as leave approvals and performance evaluations.
  • Ensured compliance with company policies and procedures, maintaining a safe and organized store environment.

Operations Assistant

INDIAN BANK
08.2023 - 09.2023
  • Managed daily clerical tasks, including processing vendor transactions, maintaining accurate financial records, and ensuring compliance with banking regulations
  • Managed all staff claims, reimbursements, salary processing, bonuses, and leave records, ensuring accuracy and timely execution
  • Coordinated internal communications, scheduled meetings, and supported senior management in various administrative functions
  • Maintained comprehensive financial records using banking software and managed staff records in payroll software with the highest level of accuracy and precision

Education

B.E. - Electrical and Electronics Engineering

Madurai Kamaraj University
Karaikudi
04.2004

Diploma - Electrical and Electronics Engineering

Shanmugha Polytechnic
Thanjavur
04.2001

Skills

  • EQUATION SYSTEM
  • ACUMATICA ERP
  • Microsoft Office Suite (Excel, Word, PowerPoint, Outlook): Advanced proficiency in data analysis (Excel), document creation (Word), presentations (PowerPoint), and email management (Outlook)
  • CRM Software (Acumatica): Experience in managing customer relationships, tracking sales, and maintaining client databases
  • Payroll and HR Software (Paymaster): Skilled in processing payroll, managing employee records, and handling benefits administration, with experience using Singapore-specific payroll systems
  • Accounting Software (Tally, SAP): Experience in maintaining financial records, processing invoices, and generating financial reports using Indian-based accounting systems
  • Document Management Systems (SharePoint, Google Workspace): Proficient in organizing, storing, and collaborating on documents while ensuring data security and compliance
  • Project Management Tools (Mondaycom): Proficient in task assignment, tracking project timelines, and managing team collaboration
  • Banking Software (Finacle, Flexcube, Equation System): Knowledge of banking systems for processing transactions, maintaining financial records, and ensuring regulatory compliance

Languages

English
Tamil
Hindi (oral)

Personal Information

Visa Status: SPR

Awards

Silver medalist in Bachelor of Electrical and Electronics Engineering (BE)

Electrical Skills

  • Troubleshooting
  • Soldering
  • Circuitry and wiring installation
  • Safety procedures and protocols
  • Technical drawing and blueprint reading

Timeline

Sales Assistant

Dynamic Source Pte Ltd
07.2024 - Current

Administrative Support Coordinator

G J Trading Pte Ltd
06.2024 - 07.2024

Office Assistant

Tanishq jewelry
04.2024 - 06.2024

Operations Assistant

INDIAN BANK
08.2023 - 09.2023

B.E. - Electrical and Electronics Engineering

Madurai Kamaraj University

Diploma - Electrical and Electronics Engineering

Shanmugha Polytechnic

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