Summary
Overview
Work History
Education
Skills
Accomplishments
Extra-Curricular Activities
Languages
Computer Skills
Timeline
Generic

Sean Christian Low

Singapore

Summary

Operations associate with 3 years in sports and entertainment media experience. Proficient in building digital marketing strategies to drive strong user engagements on several social media platforms. Experienced with working with multiple department functions and data analysis of past campaigns to deliver on target KPIs without compromising company values.


With strong interpersonal and analytical skills with a belief of constant learning, I am able to effectively build robust marketing campaigns, conduct campaign data analysis to inform future strategies, and bring the added value of editorial work to enhance value to clients.

Overview

3
3
years of professional experience

Work History

Senior Operations Associate, Fan Engagement

Group ONE Holdings PTE LTD
05.2022 - 04.2024

Operations associate with 3 years in sports and entertainment media experience. Proficient in building digital marketing strategies to drive strong user engagements on several social media platforms. Experienced with working with multiple department functions and data analysis of past campaigns to deliver on target KPIs without compromising company values.

Reporting to Director of product and Chief Editor.

Reason for leaving: Retrenchment

Selected contributions:

  • Setting up of community livestreams and operating community livestream pipelines.
  • Lead a new moderating team to improve event livestream engagement quality and ensured that organization values are upheld regardless of region.
  • Wrote several types of content ranging from tournament outcomes, tech reviews, and client showcases.
  • Proposed and operated alternative esports Fantasy platforms to save US$25,000 monthly from previously established white label products.
  • Coordinated between several departments including design and legal to ensure all assets in related workstreams are legally compliant with regional laws.

Operations Associate, Fan Engagement

Group ONE Holdings PTE LTD
05.2021 - 05.2022

Onboarded as part of the product team that operated Esports Fantasy including coordinating with white-label platform providers, community interactions, prize processing and delivery.

Reported to the Senior Product Manager and Marketing Manager.

Selected Contributions:

  • Provided updated copy for marketing material as part of improving overall quality of the esports Fantasy product.
  • Set up proper tracking of user engagement through Google Analytics UTMs and Bit.ly to chart the user journey on our platforms.
  • Performed data analysis of the marketing funnel to provide key learnings and performance insights to senior leadership.
  • Supported conduct of user engagement for other teams (Analytics and Insights) in creating survey forms and reward mechanics to encourage a higher participation count.

Education

Bachelor of Arts - International Business Management

University of Sheffield
United Kingdom
07.2020

Diploma in Biotechnology -

Republic Polytechnic
10.2013

GCE 'O' Levels -

Pei Cai Secondary
Singapore
01.2010

Skills

  • Marketing campaign analytics and insights
  • Marketing campaign strategy
  • Digital event engagement setup and execution
  • Community management
  • Editorial articles on esports and tech

Accomplishments

  • Saved the organization an annual spend of US$352,000 on platform fees to run Esports Fantasy and grow active participants by 60% by proposing and alternative.
  • Let community engagement efforts to increase user touchpoints across all company platforms by 1.5x with the introduction of a community hub.
  • Notably improved moderation quality and expediency of event livestreams by restructuring and training moderator operations.

Extra-Curricular Activities

Student President, School of Applied Science Event Club at Republic Polytechnic

Languages

English

Computer Skills

  • MS Word
  • MS Excel
  • MS PowerPoint
  • Google Analytics
  • Bit.ly
  • GLEAM
  • SplashThat

Timeline

Senior Operations Associate, Fan Engagement

Group ONE Holdings PTE LTD
05.2022 - 04.2024

Operations Associate, Fan Engagement

Group ONE Holdings PTE LTD
05.2021 - 05.2022

Bachelor of Arts - International Business Management

University of Sheffield

Diploma in Biotechnology -

Republic Polytechnic

GCE 'O' Levels -

Pei Cai Secondary
Sean Christian Low