Sean Parayaoan
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
10
10
years of professional experience
Work History
Casino Dealer
Marina Bay Sands
03.2023 - Current
- Contributed to a positive workplace atmosphere by collaborating well with colleagues and supporting management decisions.
- Maintained fast, smooth game pace by efficiently handling dice, chips, money, and cards.
- Increased table game efficiency with effective chip handling and accurate card dealing techniques.
- Promoted responsible gambling practices, recognizing signs of problem gambling and addressing concerns appropriately.
Casino Dealer
Okada Manila
08.2016 - 01.2023
- Promoted customer retention and satisfaction by greeting guests and encouraging fun gameplay environment.
- Showcased adaptability by proficiently dealing multiple table games according to casino requirements.
- Managed high-stress situations calmly, resolving disputes between players when necessary while preserving game flow.
Junior Dealer / Host
Resorts World Manila
08.2014 - 08.2016
- Contributed to team success through effective communication and cooperation with coworkers and management.
- Developed rapport with regular patrons, fostering a sense of community within the establishment.
Education
Bachelor Of Science - Hotel And Restaurant Management
Systems Technology Institute
Philippines04.2013
Diploma - Hotel And Restaurant Services
Systems Technology Institute
Philippines04.2011
Skills
- Patience and composure
- Excellent customer service
- Quick Decision Making
- Continuous learning mindset
- Adaptability to Change
Timeline
Casino Dealer
Marina Bay Sands
03.2023 - Current
Casino Dealer
Okada Manila
08.2016 - 01.2023
Junior Dealer / Host
Resorts World Manila
08.2014 - 08.2016
Bachelor Of Science - Hotel And Restaurant Management
Systems Technology Institute
Diploma - Hotel And Restaurant Services
Systems Technology Institute
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