Sazira Binte Mohd Sahari
Summary
To pursue a career in a company that offers opportunities for professional & personal growth. To continue to keep learning & further develop my training & experience. To apply my skills and knowledge I have already acquired in my future workplace and to excel in whatever work and challenges offered to me.
Overview
8
8
years of professional experience
Work History
Assistant Administrative Office
SINGAPORE TURF CLUB
09.2022 - Current
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Managed filing system, entered data and completed other clerical tasks
- Updating Vaccination/Passports for horses
- Veterinary Billing
- Procurement
- Counter duty
Retail Associate
THE JOY OF TOYS
10.2021 - 06.2022
- Registration and processing payment through POS system
- Organise toys and maintain play themes
- Basic housekeeping of common areas
- Prioritized helping customers over completing other routine tasks in store.
- Answered questions about store policies and addressed customer concerns.
Junior Retail Crew
CROCS
05.2021 - 08.2021
- Listened to customer needs and desires to identify and recommend optimal products.
- Built customer loyalty and retention by delivering excellent shopping experiences.
- Managed efficient cash register operations.
- Assist customer with footwear queries
- Upselling and promoting of product to boost sales
- Proactive housekeeping duties
- Engaged in friendly conversation with customer to better uncover individual needs.
- Stock take duty
Ground Handling Agent
SATS, JETSTAR ASIA
01.2018 - 01.2019
- Checking in of passengers for flight and baggage
- Assist passengers for flight information and transit queries
- Manage passengers during flight boarding
- Assist special assistance passengers
- Ensure safety of passengers in gate hold room
Guests Relations Officer
WILDLIFE RESERVE SINGAPORE, RIVER SAFARI
06.2015 - 03.2018
- Greeted guests upon arrival and offered assistance
- Day to day park operations and crowd control management
- Answered guest inquiries and provided information regarding the park
- Handling cash flow in ticketing office
- Monitored guest feedback, using to improve service and departmental operations.
- Investigated and resolved customer inquiries and complaints quickly.
Education
GCE 'N' Level Certificate -
Evergreen Secondary School
SingaporeNITEC - Travel And Tourism
Institute of Technical Education
SingaporeDiploma - Aviation Management
Temasek Polytechnic
SingaporeSkills
- Customer Service
- Data Entry Documentation
- Microsoft Office
- Customer Relations
- Administrative Support
Additional Information
- Tourism Programme (2013)
- Colours Award (2013)
- National Youth Achievement Award (NYAA) (2012)
- Dance Choreographer Programme (2012)
- Questa Club Activities (2011)
Languages
English
Malay
Timeline
Assistant Administrative Office
SINGAPORE TURF CLUB
09.2022 - Current
Retail Associate
THE JOY OF TOYS
10.2021 - 06.2022
Junior Retail Crew
CROCS
05.2021 - 08.2021
Ground Handling Agent
SATS, JETSTAR ASIA
01.2018 - 01.2019
Guests Relations Officer
WILDLIFE RESERVE SINGAPORE, RIVER SAFARI
06.2015 - 03.2018
GCE 'N' Level Certificate -
Evergreen Secondary School
NITEC - Travel And Tourism
Institute of Technical Education
Diploma - Aviation Management
Temasek Polytechnic
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