SAZARUDIN MOHAMED SARIF, SAZZ
Summary
Experienced manager with over 20 years of experience in F&B industry. Excellent reputation for resolving problems and improving customer satisfaction. Enthusiastic and reliable individual whose eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of given duties and training in communications. Motivated to learn, grow and excel in logistics and warehousing. Seeking a permanent career with prospect for both personal and corporate growth within the organization.
Overview
22
22
years of professional experience
Work History
Delivery Attendant
Comonwealth Kokubu Logistics Private Limited
06.2021 - 12.2021
- Completed on-time deliveries by choosing best and most efficient routes.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Communicated customer complaints, requests and feedback to company management for swift resolution.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Warehouse Assistant
SpeedMark Logistics
01.2020 - 05.2021
- Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Prepared orders for shipment by systematically picking, packing and labeling merchandise.
- Verified orders by comparing names and quantity of items packaged with shipping documents.
Storekeeper
DB SCHENKER Logistics
12.2017 - 12.2019
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Maintained warehouse accessibility and safety for customer traffic by discarding empty boxes and removing obstacles from aisles.
- Worked safely around moving machinery.
- Operated PC and RF-based computer systems for inventory management.
- Completed daily cycle counts and quarterly inventories and resolved variances to maintain data accuracy.
- Performed inventory control, such as counting and stocking merchandise.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Checked packages and merchandise for damage and notified vendors.
Warehouse Assistant
Ryder Logistics
03.2017 - 12.2017
- Alternated goods in inventory by observing first-in and first-out approach to keep shelves organized and properly stocked.
- Used hand-held devices and computers to record and monitor inventory levels and completed audits to uncover and address inaccuracies.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Requisitioned new supplies and maintained storage areas for smooth department operations.
Assistant Manager
Zaku
08.2016 - 02.2017
- Mentored sales team in applying effective sales techniques and delivering top-notch customer service.
- Supervised all areas of restaurant to keep it clean and well-maintained.
- Identified team weak points and implemented corrective actions to resolve concerns.
- Maintained effective supply levels by monitoring and reordering food stock and dry goods.
- Verified prepared food met standards for quality and quantity before serving to customers.
Restaurant Supervisor
Morganfield's
01.2015 - 08.2016
- Supervised efforts of teams within 80 plus guest capacity restaurant, ensuring timely and quality servicing of guests.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
- Coordinated with kitchen employees and front of house personnel to consistently drive smooth operations.
- Effectively scheduled and allocated assigned team in alignment with operational and customer needs.
- Directed both FOH and BOH employees through daily tasks and monitored performance throughout day.
- Identified and addressed customer complaints to promote satisfaction and loyalty.
Restaurant Supervisor
Mag's Wine Kitchen
03.2003 - 12.2014
- Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.
- Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Spearheaded regular maintenance and repair operations to keep building and equipment in peak condition.
- Skillfully interacted with external vendors to obtain best quality in pricing and product.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained and supervised staff.
- Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Deli Associate
The Cellar Door
10.2002 - 02.2003
- Assisted children with homework assignments and special projects across different subjects.
- Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples and response to particular requests.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
- Inspected equipment, refrigerators and warming lamps to check compliance with safe operating levels.
- Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Received payment via cash, check, card or mobile payment and processed promptly, resulting in 99% accuracy rate
Junior Assistant Manager
The Fig Leaf
02.2001 - 08.2002
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Managed overstocking, restocking and inventory control procedures during closing shift.
- Maintained store equipment, printers and fax machines.
Bartender Supervisor
Salute
12.1999 - 01.2001
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Polished glassware, bussed tables and removed debris to keep customer areas clean.
- Assisted servers with specialty drinks orders by preparing on-demand items without delay.
- Completed regular bar inventories and daily requisition sheets and increased sales and profits.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
- Set up glassware, liquor and other necessary supplies for special events.
Bartender Assistant
The Oak's Grill & Bar
01.1999 - 12.1999
- Assisted wait staff with timely food delivery and guest requests.
- Served customers and followed outlined steps of service.
- Offered friendly and efficient service to customers, handled challenging situations with ease.
- Created spreadsheets using Microsoft Excel for daily, weekly and monthly reporting.
Education
No Degree - Diesel Engine Mechanics
Bukit Merah Institute of Technical Educations ITE
Lengkok BahruHigh School Diploma -
Pasir Panjang Secondary School
Pasir Panjang Road12.1993
PSLE
Blangah Rise Primary School
Telok Blangah Crescent12.1988
Skills
- Logistics knowledge
- Heavy hauling
- Order picking and processing
- Equipment operation
- Vehicle inspections
- GPS and route planning
- Safety-conscious
Timeline
Delivery Attendant
Comonwealth Kokubu Logistics Private Limited
06.2021 - 12.2021
Warehouse Assistant
SpeedMark Logistics
01.2020 - 05.2021
Storekeeper
DB SCHENKER Logistics
12.2017 - 12.2019
Warehouse Assistant
Ryder Logistics
03.2017 - 12.2017
Assistant Manager
Zaku
08.2016 - 02.2017
Restaurant Supervisor
Morganfield's
01.2015 - 08.2016
Restaurant Supervisor
Mag's Wine Kitchen
03.2003 - 12.2014
Deli Associate
The Cellar Door
10.2002 - 02.2003
Junior Assistant Manager
The Fig Leaf
02.2001 - 08.2002
Bartender Supervisor
Salute
12.1999 - 01.2001
Bartender Assistant
The Oak's Grill & Bar
01.1999 - 12.1999
No Degree - Diesel Engine Mechanics
Bukit Merah Institute of Technical Educations ITE
High School Diploma -
Pasir Panjang Secondary School
PSLE
Blangah Rise Primary School
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