Saysuda Chaviataku
Summary
Experienced and enthusiastic Consultant with track record of success across wide range of industries. Possesses exceptional interpersonal, problem-solving and analytical skills to provide advice and expertise to client organizations improving business performance. Experienced in all aspects of operations, strategy and finance. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
24
24
years of professional experience
Work History
Beverage Solution Consultant and Sale Excutive
LongBeachSG Pte.Ltd
05.2023 - 08.2024
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Recruited, selected and trained competent food service personnel.
- Motivated staff to perform at peak efficiency and quality.
- Trained staff on proper cooking procedures as well as safety regulations and productivity strategies.
- Assisted restaurant management with preparation of realistic budget and menu that enabled business success.
- Answered customers' merchandise questions and located specific items to enable customer purchase.
- Contacted customers and prospects to generate new business to achieve company growth goals.
- Supported customers continuously from sales process to product set-up and use.
- Clarified customer requests, forwarded product information and answered questions to support sales operations.
- Scheduled, updated and maintained product preparations and customer promotions.
- Addressed each customers' needs and wants to recommend suitable product options.
- Kept detailed records of inventories, completed sales and customer information to enhance customer experiences.
- Created and implemented marketing strategies and proposed innovative ideas to attract new clients.
- Maintained customer promotional logs for product advertising campaigns.
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Negotiated prices, terms of sales and service agreements.
- Built relationships with customers and community to promote long term business growth.
- Informed customers of promotions to increase sales productivity and volume.
Manager
Kapom Fashion Intrend Shop (Thailand)
01.2008 - 02.2020
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Plan and carry out direct or indirect marketing and transactions to the counterparties in the region and beyond, and maximize the profits
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Managing Men and Women Cloths Sale ,Business Development and Marketing
- Managing operations and logistics
- Business development experience in S.E.A and China
- Plan and carry out direct or indirect marketing and transactions to the counterparties in the region and beyond, and maximize the profits
- Maintain and develop key customers relationship in the region and beyond
- Monitor market trends and develop optimal fashion coverage strategy. Analyze and define best options
- Single point of contact for all customer audits/complaints/redress
- Conduct meetings/overseas call with customer
- Provide market research, logistic availability and economics, projects and commercial trading organizations.
- Set aggressive targets for employees to drive company success and strengthen motivation.
Front Office Receptionist
Indigy Co.,Ltd Thailand
07.2005 - 12.2007
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Coordinate catering for client meetings and staff events
Beauty Consultant
Bronzedayspa Thailand
01.2003 - 06.2005
- Provided personalized skincare recommendations to specifically target top concerns.
- Advising clients about cosmetics products for skin, face and nails care
- Meeting clients to understand their needs and offering them right advice
- Performing task like introducing and promoting special products to clients as per their requirements
- Displaying, stocking, and ordering fast-moving products
- Giving demonstrations on customers
- Testing products before applying it on clients' skins
- Supervising and monitoring services offered to clients by staff
- Ability to maintain good relationship with colleagues and clients
- Ability to suggest tips for treating all skin-related problems
- Good customer service and interpersonal skills
Front Office Receptionist
Princess Creation Co.,Ltd. Thailand
07.2000 - 12.2002
- Interacted with customers by phone, email, or in-person to provide information.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Answered multi-line phone system and enthusiastically greeted callers.
- Directed incoming calls to internal personnel and departments, routing to best-qualified department.
- Maintained clean reception area to promote positive, professional environment for clients.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered every visitor professional and prompt service, completing check-ins, verifying paperwork and coordinating smooth hand-offs to nursing staff.
Education
BBA - Accounting
Huachiew Chalermprakiet University Thailand
Thailand01.2000
Skills
- Business Planning
- Best Practices Implementation
- Configuration Management
- Performance Tracking
- Organization and Time Management
- Excellent Communication
Languages
Thai
Bilingual or Proficient (C2)
English
Advanced (C1)
Timeline
Beverage Solution Consultant and Sale Excutive
LongBeachSG Pte.Ltd
05.2023 - 08.2024
Manager
Kapom Fashion Intrend Shop (Thailand)
01.2008 - 02.2020
Front Office Receptionist
Indigy Co.,Ltd Thailand
07.2005 - 12.2007
Beauty Consultant
Bronzedayspa Thailand
01.2003 - 06.2005
Front Office Receptionist
Princess Creation Co.,Ltd. Thailand
07.2000 - 12.2002
BBA - Accounting
Huachiew Chalermprakiet University Thailand
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