Exploring New places and interacting with new people
SAYAK Ghosh
Assistant Consultant
Bangalore
Summary
Carrier Objective To seek a position utilizing knowledge and abilities in Information technology that offers professional growth while being resourceful, innovative and flexible. Bilingual and educated individual with exceptional background spent in Telecom, Utility and Banking. Engaging professional disciplined to work successfully in demanding environments.
Overview
14
14
years of professional experience
Work History
Assistant Consultant
TCS
01.2020 - Current
- Served as point of contact for clients regarding follow-up, meeting scheduling and responses to questions.
- Kept detailed notes of all correspondence with clients and updated details in company's computer system.
- Provided excellent service to clients by promoting outgoing demeanor and issue resolution abilities.
- Provided excellent service to clients by promoting outgoing demeanor and issue resolution abilities.
- Adapted quickly to changing project priorities and job specifications with analytical thinking and task prioritization skills.
- 14 Years 3 Months of Experience in the field of High-Speed Data Communication
- Analyzed problematic areas to provide recommendations and solutions.
- Good skill set in MPLS, LAN/WAN Technology, ISP & Telecom operations.
- Scheduled meetings for all relevant stakeholders whether in-person or via Skype, Zoom and Webex.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Professional experience, Client: One of leading Network Equipment Manufacturer along with Leading Global banking client.
Lead Consultant
Infosys Ltd
06.2014 - 12.2019
- Project Details
- Power sector Utility Project for a State owned Electricity Board
- Job Responsibilities
- Configuration, Operation & Maintenance of Data Communication equipment’s, which includes Juniper router (M-320-As a core Router, j6350-Branch Router)
- Prioritized projects and project tasks depending upon key milestones and deadline dates.
- Supported investment management via funding requests, baseline change requests and regular project reporting.
- Analyzed problematic areas to provide recommendations and solutions.
- HP Procurve L3 switch-8200 series and HP Procurve L2 swtch-2600 series
- Implemented practices and procedures to reduce expenditures and increase savings.
- Developed program schedules and monitored milestones, managing production flow to guide production orders to correct and timely completion.
- Configuration, O&M of LAN, WAN (Copper/RF) & Internet Protocol
- Analyzed requirements, developed cost estimates, evaluated alternative solutions and supported information system acquisition and implementation.
- Configuration of Branch router, Switch, Security module for new branch site
- Led team prding project management support, managing tasking, schedules, deliverables and customer relations for high-visibility enterprise-wide projects.
- Configuration of security module on Juniper- SRX3400 series Firewall
- Performed gap analysis and provided plans based off of identified recommendations.
- Configuration of Juniper SA-6300 device for VPN user
- Identified business issues through careful collaboration with key stakeholders.
- Maintaining all network devices at DC and DR Data center
- Configuration of load balancer (L4 and L7 Policies) Proxy URL filtering, Sandboxing, Blocking of URL and Ports
- Configuration of Health monitoring in LB to monitor server IP those are under Load Balancer
- Monitoring and troubleshooting of MPLS link of DC/DR and branch link with coordination with ISP
- Client is using LINUX Operating systems in their servers.
- Basic label trouble shooting in Linux servers and configuration.
- Configuration and Troubleshooting of Equipment’s (Router /Switches)
- Up gradation of JUNOS in existing Juniper Devices
- IP address management & Performing Network measurements of K-APDRP project , like testing of bandwidth, throughputs of the links with Service Provider
- Tools used for monitoring network devices (HP NNMi)
- Adding new sites in the HP NNMi tool for smooth monitoring of network
- Generation of Monthly Network bandwidth utilization report
- Coordinating with Reliance and Hughes onsite engineer for trouble shooting the issue regarding Leased Line (SONET/STM-1, E3,T3 and e1 links) VPN and MPLS link
- Tracking tickets, troubleshooting as well as working on escalated issue and resolving assigned ticket
- Executing Change request on the network as per the requirement
- Packet capture and analysis the captured file..using Wire shark tool and submit same analyzed report to concerned APP and Server team
- Enabling traceoption in Juniper router to check BGP configuration.
Sr. Network support Executive
Value Point Systems Private Ltd
02.2013 - 05.2014
- Infosys Ltd: Infosys Limited (NYSE: INFY) was started in 1981 by seven people with US$ 250
- Today, we are a global leader in consulting, technology and outsourcing with revenues of US$ 7.398 billion (FY13)
- Many of the world’s most successful organizations rely on Infosys to deliver measurable business value
- Infosys provides business consulting, technology, engineering and outsourcing services to help clients in over 30 countries build tomorrow’s enterprise
- Our award-winning Infosys Labs and its breakthrough intellectual property can be leveraged as a co-creation engine to accelerate innovation across the enterprise
- Project Details
- RAPDRP: This is a Utility Project
- Job Responsibilities
- Configuration, Operation & Maintenance of Data Communication equipment’s, which includes Juniper router (M-320-As a core Router, j6350-Branch Router)
- HP Procurve L3 switch-8200 series and HP Procurve L2 swtch-2600 series
- Configuration, O&M of LAN, WAN (Copper/RF) & Internet Protocol
- Configuration of Branch router, Switch, Security module for new branch site
- Configuration of security module on Juniper- SRX3400 series Firewall
- Configuration of Juniper SA-6300 device for VPN user
- Maintaining all network devices at DC and DR Data center
- Configuration of Radware LB for load balancer
- Configuration of Health monitoring in LB to monitor the server IP those are under LB
- Monitoring and trouble shooting of MPLS link of DC/DR and branch link with coordination with ISP
- Client is using LINUX Operating systems in their servers
- Basic label trouble shooting in Linux servers and configuration
- Configuration and Troubleshooting of Equipment’s (Router /Switches)
- Up gradation of JUNOS in existing Juniper Devices
- IP address management & Performing Network measurements of K-APDRP project , like testing of bandwidth, throughputs of the links with Service Provider
- Tools used for monitoring network devices (HP NNMi)
- Adding new sites in the HP NNMi tool for smooth monitoring of network
- Generation of Monthly Network bandwidth utilization report
- Coordinating with Reliance and Hughes onsite engineer for trouble shooting the issue regarding Leased Line (SONET/STM-1, E3,T3 and e1 links) VPN and MPLS link
- Tracking tickets, troubleshooting as well as working on escalated issue and resolving assigned ticket
- Executing Change request on the network as per the requirement
- Packet capture and analysis the captured file..using Wire shark tool and submit same analyzed report to concerned APP and Server team
- Enabling traceoption in Juniper router to check BGP configuration
- Major projects Executed:
- Configuration of logical link using concept of Virtual router for 20 branch in K-APDRP
- JUNOS Up-gradation for J6350 from version 10.2R310.411.2 for configurions of Multilink
- RPM configuration on M320 Internet router to monitor the DC/DR internet link through NNMi tool
- Project Détails
- CG-Crompton-graves for Maharastra Power Distribution company
- Job Responsibilities
- Configuration, Operation & Maintenance of Data Communication equipment’s, which includes Cisco router 2951 series As a core Router
- Configuration IBM L3 switch-8182-ZL series and Cisco L2 switch-2600 series
- Configuration, O&M of LAN, WAN (Copper/RF) & Internet Protocol
- Configuration of HSRP in b/w two cisco2951 series router for HA
- Configuration of Cisco ASA5520 firewall..including Inside zone,Outside Zone and DMZ zone
- Configuration of VPN user in cisco ASA5520 firewall through CLI
- Failover configuration in b/w two ASA5520 for HA
- Maintaining all network device at DC and DR Data center
- Monitoring and trouble shooting of MPLS link of DC/DR and branch link with coordination with ISP
- Client is using LINUX Operating systems in their servers
- Basic label trouble gunfire in Linux servers and configuration
- Configuration of Vlag channel in b/w L3 to IBM chassis switch and L3 switch to Router
- Configuration and Troubleshooting of Equipment’s (Router /Switches)
- IP address management & Performing Network measurements of K-APDRP project , like testing of bandwidth, throughputs of the links with Service Provider
- Tools used for monitoring network devices:Nagios
- Adding new sites in the HP NNMi tool for smooth monitoring of network
- Generation of Monthly Network bandwidth utilization report
- Coordinating with Reliance and Hughes onsite engineer for trouble shooting the issue regarding Leased Line (SONET/STM-1, E3,T3 and e1 links) VPN and MPLS link
- Tracking tickets, troubleshooting as well as working on escalated issue and resolving assigned ticket
- Executing Change request on the network as per the requirement
- Major projects Executed:
- Configuration of VRRP in b/w 2 IBM L3 swtches
- SSL VPN user group and ID configuration for separate teams
- IP-SLA wth track configured on router to monitor Internet Link through Monitoring tool
- IP-SLA wth RTR has been configured on ASA 5520 firewall to monitor the MPLS link which got dropped on Firewall.
Sr. Network Engineer
Axon Networks Private Ltd
10.2011 - 01.2013
- Oversaw company's entire network and related policies covering use, maintenance and infrastructure.
- Established and monitored key performance metrics to verify consistent compliance with important networking standards.
- Deployed cloud-based network infrastructure, reducing on-site storage and hardware maintenance costs by [Number]%.
- Maintained and expanded vendor relationships through amicable and beneficial interactions with network carriers and [Type] partners.
- Implemented scalable, efficient and cost-effective network automation framework.
- Led planning and technical design activities for routine operations and special projects.
- Backed up support desk team to handle user problems and technical concerns.
- Analyzed existing network and application architectures, presenting findings on possible enhancements and improvements to senior decision-makers.
ITGOM Specialist
Value Labs Technologies Ltd, Celgene Corp, Celgene Corporation INC
09.2010 - 10.2011
- Indian Center of Excellence team, Celgene Corporation is US based pharmaceuticals Company
- They are having their Head office at San Francisco
- Celgene has setup their global network including countries like (England, Spain, Japan, Australia, Portugal, Switzerland, Netherland, USA, Canada, Germany, Italy France ,Poland, Russia and Turkey).Celgene has setup their Global NOC at Hyderabad for monitoring and troubleshooting their global network
- Job Responsibilities
- Configuration, Operation & Maintenance of Data Communication equipments, which includes Junipers routers (M10,M120 & J2350 Series), Switches (Cisco2950,Extreme and Nortel, Cisco 1800,2600,2800,2900,3800 models) & RF equipments
- Configuration, O&M of LAN, WAN (Copper/RF) & Internet Protocol
- Taking configuration Backups for Routers, Switches
- Configuration and Troubleshooting of Equipments (Routers and Switches)
- Up-gradation of IOS and JUNOS in existing Cisco and Juniper router
- IP address management & Performing Network measurements for Celgene, like testing of bandwidth, throughputs of the links with Service Provider
- Commissioning of new leased line in different Global offices
- Generation of Monthly Network bandwidth utilization report
- Coordinating with British Telecom and onsite engineer for trouble shooting the issue regarding Leased Line (SONET/STM-1,E3,T3 and e1 links) VPN and MPLS link
Network Engineer
Houston Technologies Ltd
01.2009 - 08.2010
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
- Provided complete end-to-end engineering and installation of route-based IP network solutions.
- Performed troubleshooting for Juniper, Cisco, and packet analysis.
- Managed, tracked, and coordinated problem resolution and escalation processes.
L0-Network Engineer
HCL INFOSYSTEMS LTD
Bangalore
02.2008 - 01.2009
- In BSNL-NIB2 project
- Provided network support services for devices such as hubs, bridges, routers, and other hardware.
Education
B.E - Computer Science & Engineering
University Institute of Technology
University Of Burdwan 08.2002 - 06.2006
Skills
JNCIA- M&T seriesITIL-V3Advanced Scrum MasterMPLS ( Multiprotocol l Label Switching)Routing and Switching
Project planning
Appointment and meeting scheduling
Network Development / Operations
Configuration management
Team Leadership & Development
Client Relationships
Strategic planning
Budgeting /Financial Planning
User support
Enterprise Network Hardware / Software
Analysis & Evaluation
Project Management
Compliance understanding
Radware Load balancer
Symantec Web Gateway
CISCO ASA Firewall
Juniper SRX Series Firewall
CISCO ISR-4K, C8200 Router
Cisco Catalyst C9200 and C9300 Series switch
Effort Estimation, BOM preparation
Agile, JIRA
Network Architecture Diagram ,Planning and Commissioning
Accomplishments
- Supervised team of 12 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Achieved 99.98% uptime through effectively helping with pro active monitoring,scripting and problem management.
Certification
SAFe Certified SCRUM Master
Interests
Timeline
AWS Certified Solutions Architect - Associate
05-2023
SAFe Certified SCRUM Master
11-2022
Assistant Consultant
TCS
01.2020 - Current
Lead Consultant
Infosys Ltd
06.2014 - 12.2019
Sr. Network support Executive
Value Point Systems Private Ltd
02.2013 - 05.2014
Sr. Network Engineer
Axon Networks Private Ltd
10.2011 - 01.2013
ITGOM Specialist
Value Labs Technologies Ltd, Celgene Corp, Celgene Corporation INC
09.2010 - 10.2011
Network Engineer
Houston Technologies Ltd
01.2009 - 08.2010
L0-Network Engineer
HCL INFOSYSTEMS LTD
02.2008 - 01.2009
B.E - Computer Science & Engineering
University Institute of Technology
08.2002 - 06.2006