Summary
Overview
Work History
Education
Skills
Professional Value Offered
Certification
Timeline
Generic
Saurabh Duggal

Saurabh Duggal

Senior Total Rewards Manager
Singapore

Summary

Senior Total Rewards leader with 18+ years of global experience in compensation, benefits, HR operations, and Shared Services across Consulting, E-Commerce, and IT industries. Proven expertise in compensation design, global transitions, job architecture, sales incentives, HR analytics, and benefits consolidation. Certified Lean Six Sigma Professional, Certified Rewards Professional, and MBA (Operations).

Overview

18
18
years of professional experience
4021
4021
years of post-secondary education
2
2
Certifications

Work History

Senior Manager Total Rewards, APJC

Cloudflare
03.2022 - Current

Cloudflare is a global leader in internet security, performance, and reliability, providing network services to millions of internet properties worldwide.

Key Responsibilities & Achievements:

Compensation Program Management (APJC – SG, AU, JP, IN, KR, CN, MY):

  • Managed compensation frameworks across seven APJC countries (Singapore, Australia, Japan, India, Korea, China, Malaysia), ensuring alignment with corporate policies, local regulations, and business needs.
  • Oversaw internal mobility transactions, including level changes, cross-border transfers, compensation zone adjustments, and pay mix changes, maintaining consistency across all regional entities.
  • Conducted in-depth market benchmarking using Radford, Mercer, and Comptryx surveys to drive salary range reviews, merit cycle planning, and competitive hiring strategies across APJC.
  • Prepared Board and Compensation Committee equity reports, tracking RSU, PSU, PSO, and stock option allocations for executive leadership in compliance with governance standards.
  • Partnered closely with People Partners, Talent Acquisition, Payroll, Legal, Finance, Sales Compensation, and Global Total Rewards teams to support regional and global compensation decisions.

Benefits Strategy & Vendor Management (APJC – SG, AU, JP, IN, KR, CN, MY):

  • Led end-to-end implementation of corporate pension programs in Japan and Korea, managing vendor partnerships, compliance, legal agreements, and operational launch.
  • Consolidated multiple regional benefits vendors into a unified broker model, streamlining administration, simplifying renewals, and improving employee experience across APJC.
  • Managed annual benefits renewals across all seven APJC markets, collaborating with brokers and internal stakeholders to secure competitive terms, optimize budgets, and enhance employee satisfaction.

Senior Manager Total Rewards and People Operations

CAASTLE INC.
05.2019 - 02.2022

CaaStle is a leading Clothing-as-a-Service (CaaS) platform enabling retailers to offer subscription-based apparel rental services.

Total Rewards Leadership:

  • Led global compensation, benefits, equity, and sales commission programs across US and India, ensuring alignment with business growth and market competitiveness.
  • Managed job architecture redesign, creating updated titles, salary structures, and career progression frameworks.
  • Conducted market benchmarking using Radford and Mercer surveys to refine salary ranges and compensation philosophy.
  • Transitioned employees globally to a unified Annual Compensation Cycle, improving process efficiency and consistency.
  • Led annual benefits enrollment for US employees and renewal cycles in India.

People Operations Management:

  • Built and scaled the People Operations function to support rapid global growth, including policy design, payroll, compliance, and vendor management.
  • Managed HRIS systems (Insperity, GretyHR, Principle) and global employee data processes.
  • Produced DEI and workforce analytics to support leadership on retention, attrition, and talent planning.

Assistant Vice President

STATE STREET
08.2018 - 04.2019

An American financial services and bank holding company headquartered in Boston with global operations.

Compensation Operations & Process Management:

  • Managed back-end operations for global Annual Compensation Cycles, Bonus payouts, and Equity allocations, ensuring compliance with company policies and regulatory guidelines.
  • Conducted market data alignment, job evaluation, and market pricing, collaborating with the onshore team for service delivery and client/stakeholder management.
  • Led operational planning for salary adjustments, bonus programs, and market intelligence reporting, ensuring strong performance on operational KPIs, metrics, and SLAs.
  • Partnered with global stakeholders to support the implementation of Workday Compensation Module, including sandbox testing and EIB data uploads.

Compensation Manager

APTTUS
05.2017 - 08.2018

An American business-to-business software provider specializing in business process automation.

Compensation Design & Program Management:

  • Managed compensation planning, salary structures, job evaluations, bonus plans, and equity administration across US and India, ensuring compliance with company policies and compensation governance.
  • Partnered with US headquarters leadership to develop and execute regional compensation strategies, leveraging benchmarking data from Radford, Mercer, and Aon Hewitt.
  • Designed and deployed Excel-based automation tools to streamline manual compensation processes, improving efficiency, data accuracy, and decision-making quality.
  • Led the full transition of India’s compensation cycle to align with the company’s fiscal year, standardizing timing for salary reviews, bonus payouts, and annual adjustments.

Assistant Manager, Global Compensation

SIEMENS
08.2013 - 04.2017

Siemens focuses on intelligent infrastructure, automation, digitalization, and smart mobility solutions across global industries.

Global Compensation Management:

  • Led transitions of global compensation programs — including salary structures, incentive plans (cash & equity), and job evaluations — from the US, UK, Singapore, South Africa, Sweden, and India into centralized operations at the Bangalore Shared Services Center.
  • Managed end-to-end administration of global sales and corporate incentive plans, including 12 Annual Sales Incentive Plans and Corporate Annual Incentive Plan across multiple pay frequencies.
  • Acted as global administrator for equity programs, overseeing regular/off-cycle/new hire grants, salary surveys, and SEC filings support (DEF 14A, 10-K).
  • Coordinated closely with HR Directors and Finance to manage incentive plan documentation, annual bookings, and payout processing for incentive-eligible employees.
  • Mentored and developed a team of 6 compensation analysts in Bangalore, leading the transition and stabilization of global equity and market intelligence functions.
  • Actively supported post-merger integration for Dresser-Rand (D-R) acquisition, aligning compensation processes and programs with Siemens standards.
  • Developed VBA-based automation tools to streamline compensation processing and significantly reduce turnaround time.

Operations Manager, Compensation Consulting

AON HEWITT
03.2007 - 07.2013

Aon Hewitt offers HR outsourcing, talent acquisition, compensation consulting, and health solutions globally.

Compensation Consulting & Survey Management:

  • Managed US Benefits plan operations as part of the Benefits Annual Enrollment team before being promoted to the Compensation Consulting practice.
  • Led survey data audits, data compilation, and report generation for Aon Hewitt’s US Total Compensation Measurement (TCM) survey, ensuring data accuracy and timely release.
  • Supervised a team of 10 analysts in launching a new custom survey product, overseeing audit processes and release cycles for client-specific compensation data.
  • Conducted detailed assessments of public domain documents (CD&A, DEF 14A, 10-K) related to executive compensation programs for Top 5 Named Executive Officers.

Education

MBA - Operations

Sikkim Manipal University
India
04.2014

BSc. - Economics (H)

Calcutta University
India
04.2006

Skills

  • Process optimization

  • Transition & Migration

  • Client management

  • Compensation strategy development

  • Mergers and acquisitions management

  • Skill enhancement programs

  • Operational efficiency enhancement

  • Long-term strategic planning

  • Team leadership

Professional Value Offered

  • 18 years of global Total Rewards, Compensation, Benefits, and People Operations experience across Consulting, E-Commerce, Shared Services, Financial Services, and IT industries.
  • Proven track record in designing global compensation frameworks, managing international compensation transitions across USA, Europe, APJC, Middle East, and building Shared Services operations.
  • Expertise in global pay cycles, job architecture, equity programs (RSU, PSU, PSO), market pricing (Radford, Mercer, Aon Hewitt), benefits consolidation, and Board-level equity reporting.
  • Strong cross-functional leadership partnering with HR, Finance, Payroll, Legal, Sales Compensation, and Executive teams to drive compensation governance and alignment across regions.
  • Certified Lean Six Sigma Professional, Certified Rewards Professional, and MBA (Operations), with a strong foundation in process excellence, analytics, and HR systems.

Certification

Certified Rewards Professional from Aon

Timeline

Senior Manager Total Rewards, APJC

Cloudflare
03.2022 - Current

Senior Manager Total Rewards and People Operations

CAASTLE INC.
05.2019 - 02.2022

Assistant Vice President

STATE STREET
08.2018 - 04.2019

Compensation Manager

APTTUS
05.2017 - 08.2018

Assistant Manager, Global Compensation

SIEMENS
08.2013 - 04.2017

Operations Manager, Compensation Consulting

AON HEWITT
03.2007 - 07.2013

MBA - Operations

Sikkim Manipal University

BSc. - Economics (H)

Calcutta University
Saurabh DuggalSenior Total Rewards Manager