Summary
Overview
Work History
Education
Skills
References
Leadership Experience
Timeline
Generic

Satvin

Summary

Results-driven leader with a passion for fostering collaboration and creating an empowering work culture that brings out the best in every team member. Able to connect with people and build strong relationships with diverse stakeholders to align teams and inspire them toward shared goals. With a proven track record in driving strategic initiatives and optimizing operations, able to thrive in dynamic, fast-paced environments, using empathy and effective decision-making to guide teams toward achieving exceptional outcomes.

Overview

7
7
years of professional experience

Work History

Senior Executive, Strategic Planning Unit

SINDA
05.2023 - Current
  • Formulated and refined the organization’s strategic goals and objectives to ensure alignment with mission and vision
  • Conducted thorough analyses of organizational performance and market trends, develop KPIs and provide actionable insights to senior management for data-driven decision-making
  • Reviewed and updated strategic plans to ensure alignment with changing market conditions and organizational goals
  • Prepared detailed reports and presentations on strategic initiatives, progress, and outcomes for internal and external stakeholders
  • Led key strategic planning projects, including the Annual and Mid-Year Work Plan exercises and the review of new programs and initiatives
  • Managed the consolidation of program outreach for the SINDA Annual Report.
  • Developed and implemented a comprehensive Strategic Planning Manual
  • Coordinated and facilitated work plan retreat sessions for the management team
  • Fostered strong relationships with internal stakeholders through clear communication and collaboration, promoting buy-in for strategic initiatives across the organization
  • Provide secretariat support for key management meetings
  • Defined clear targets and objectives and communicated to other team members.
  • Collaborated with cross-functional teams to ensure projects aligned with company goals and objectives
  • Assisted with internal financial planning, analysis and budgeting
  • Monitored processes and procedures, making sure company met compliance regulations
  • Worked closely with project managers to create project work scopes, schedules, milestones and deliverables
  • Leveraged data and analytics to make informed decisions and drive improvements
  • Developed detailed plans based on broad guidance and direction
  • Evaluated project performance, identifying areas for improvement and implementing necessary changes
  • Established team priorities, maintained schedules and monitored performance
  • Evaluated employee performance and conveyed constructive feedback to improve skills
  • Evaluated current processes to develop improvement plans

Digital Media & Communication Executive

Sikh Welfare Council
04.2022 - 04.2023
  • Managed social media platforms and website, achieving a 150% increase in follower engagement
  • Developed and implemented social media strategy to increase engagement and reach new audiences
  • Developed and implemented digital media strategies to drive engagement, based on research and trend analysis
  • Conducted thorough market research to inform strategic communication decisions aligned with organizational goals
  • Analysed long-term trends to better understand clientele and enhance initiatives
  • Successfully launched a monthly e-newsletter with a 60% open rate
  • Created and published content for annual reports and newsletters
  • Executed targeted email marketing campaigns that drove leads and customer engagement.
  • Planned, coordinated, and executed outreach events to strengthen community engagement
  • Prepared professional presentations for visits by government officials, partner organizations, and sponsors
  • Developed compelling content for marketing materials, including brochures, newsletters, and presentations.
  • Maintained and managed donor information to support relationship-building efforts
  • Implemented measurement tools to evaluate the effectiveness of communication efforts quantitatively and qualitatively
  • Managed crisis communications, effectively mitigating potential reputational damage
  • Managed internal and external stakeholders

Administrative Executive

Singapore Institute of Management
07.2017 - 04.2022
  • Managed and maintained timely communication with key stakeholders, including Partner University Programme Managers, staff, students, and lecturers
  • Collaborated with directors and management to organize institute-wide events
  • Planned, organized, and executed workshops and talks for students and staff to enhance engagement and learning
  • Oversaw lecturer deployment for scheduled classes
  • Analysed student data to identify module uptake trends, accurately determining class offerings per module
  • Evaluated lecturer performance using data to inform redeployment decisions and recommend training workshops
  • Conducted regular classroom observations to ensure consistent application of curriculum guidelines and pedagogical approaches.
  • Supervised a team of seven, monitoring workloads to ensure adherence to processes and timelines while minimising errors
  • Resolved conflicts and addressed complaints from stakeholders promptly and effectively
  • Conducted staff training to ensure process comprehension and compliance
  • Communicated changes to processes and timelines promptly to maintain transparency and alignment

Education

Bachelor of Arts - Major in Sociology

National University of Singapore
Singapore
01.2016

GCE ‘A’ Levels -

Serangoon Junior College
Singapore
01.2012

Skills

  • Analytical Thinking
  • Project Management
  • Problem-solving
  • Communications

  • Team Leadership
  • Cross-functional Team Collaboration
  • Customer Relationship Management (CRM)

References

Available upon request.

Leadership Experience

  • During my tenure at the Singapore Institute of Management, I led a team of seven, overseeing their work to minimize errors and ensure quality. I conducted staff training sessions to reinforce process understanding and communicated any changes to timelines and procedures promptly.
  • At the Sikh Welfare Council, I managed the digital marketing campaigns independently, conducting extensive research on social issues and the Singapore Government’s responses to align our programs with national priorities. I oversaw the planning and execution of outreach and fundraising events and coordinated with vendors and key stakeholders to achieve successful outcomes.
  • At SINDA, I led and managed the Strategic Planning Unit, ensuring that both organisational and community objectives were effectively met. I supervised the team’s daily operations, monitored progress, and maintained high standards for project deliverables. My role involved regular reporting to the Head of Division and CEO, providing updates on strategic initiatives, performance metrics, and key achievements. I played a pivotal role in aligning team efforts with broader organisational goals, fostering a culture of accountability and continuous improvement.

Timeline

Senior Executive, Strategic Planning Unit

SINDA
05.2023 - Current

Digital Media & Communication Executive

Sikh Welfare Council
04.2022 - 04.2023

Administrative Executive

Singapore Institute of Management
07.2017 - 04.2022

Bachelor of Arts - Major in Sociology

National University of Singapore

GCE ‘A’ Levels -

Serangoon Junior College
Satvin