Summary
Overview
Work History
Education
Skills
Timeline
AdministrativeAssistant
SATHIS KUMAR SUBRAMONIAM

SATHIS KUMAR SUBRAMONIAM

MANAGER
SINGAPORE

Summary

Strategic-thinking individual experienced in successfully engaging employees and encouraging each to reach highest potential. Offering pleasant personality with expertise developing employee performance goals.

Promote employee motivation and keep department operation aligned with goals by leveraging proactive management style. Encouraging with employees and diplomatic in mediating conflicts to enhance satisfaction and team collaboration. Excellent relationship-builder with good communication, time management and multitasking skills focused on boosting business short- and long-term success.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

12
12
years of professional experience

Work History

Department Manager

Cold Storage Singapore
01.2022 - Current
  • Managed inventory and receiving operations to maintain optimal stock levels and meet expected demands.
  • Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
  • Communicated with managers of other departments to maintain transparency.
  • Motivated associates to consistently deliver effective selling behaviors through coaching and recognition.
  • Partnered with merchandising team to plan and execute floor moves, merchandise placement and overall sales set-up.
  • Prepared detailed reports for management to clarify existing trends, review sales and inventory data and support shrink minimization and safety awareness.
  • Developed empowering employee culture focused on equipping employees to independently meet customer needs.
  • Set, enforced and optimized internal policies to maintain responsiveness to demands.
  • Analyzed and interpreted store trends to facilitate planning.
  • Applied performance data to evaluate and improve operations, target current business conditions and forecast needs.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Approved regular payroll submissions for employees.
  • Achieved financial objectives by preparing annual budgets, scheduling expenditures, analyzing variances and initiating corrective actions.
  • Established and administered annual budget with controls to prevent overages, minimize burn rate and support sustainability objectives.

Assistant Station Manager

SBS Transit.
10.2015 - 01.2022
  • Assist the duty Station Manager in the efficient and effective operation of the station and in the delivery of a quality customer service.
  • Handle all problems and matters that may arise in the day-to-day station and train operations. This includes monitoring passenger flow and exercising appropriate crowd control actions.
  • Ensure that all passengers comply with the Rapid Transit Systems (RTS) Regulations.
  • Assist the duty Station Manager in handling incidents.
  • Ensure the protection of revenue at station, handle all passenger ticketing issues and prepare the required forms related to AFC System.
  • Man the Passenger Service Centre and manage access to the station during Traffic & non-Traffic hour
  • Assist the Station Manager to conduct local and on-the-job training to trainee(s).
  • Manually set routes locally on site, when required in the most safe, efficient and effective manner in accordance with the relevant work instructions and procedures.
  • Conducts security patrol regularly and work closely with the Transit Guards on matters of security.
  • Drive and man the Passengers Trains.
  • Perform the duties of Emergency Train Operator in the most safe, effective and efficient manner in accordance with the relevant working manuals and procedures.
  • Perform any other duties as directed by his/her superior(s).

Wharf Operation Supervisor

BIG FOOT LOGISTICS
11.2012 - 09.2015
  • Improved operations through consistent hard work and dedication.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Resolved problems, improved operations and provided exceptional service.
  • Collaborated with team members to achieve target results.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Participated in team-building activities to enhance working relationships.
  • Handling DG containers.

Logistics Executive

AB SCIEX (S) PTE LTD
04.2012 - 11.2012
  • Conducted qualitative and quantitative analysis of logistics operations to pinpoint and correct inefficiencies.
  • Selected transportation routes to maximize economy by combining shipments or consolidating warehousing and distribution.
  • Increased distribution points within markets by analyzing sales numbers and delivery costs.
  • Achieved and exceeded revenue goals and KPIs.
  • Balanced longer-term strategic goals with shorter-term plans that offered high-visibility results.
  • Researched ideal shipping techniques, routing and carriers to obtain most cost-effective pricing.
  • Managed department inventories to identify unusual activities, excesses and fluctuations.
  • Led cross-functional teams in identification, pursuit and achievement of strategic goals.
  • Monitored quotas and forecasts to identify product and equipment shortages.
  • Documented physical supply chain processes such as workflows, cycle times, position responsibilities and system flows.
  • Engaged in strategic planning activities to increase operational capacity while achieving optimal returns from existing assets.
  • Used Software to coordinate and monitor outgoing and inbound deliveries.
  • Managed courier network of Number across country.
  • Developed and enforced performance standards and measures for key areas of responsibility.
  • Achieved savings using economical shipping options and studying supplier network to reduce transit time.
  • Directed shipping and receiving of wide range of products daily.
  • Reduced transit time, minimized handling and maximized cost savings through freight cost-analysis and negotiation.
  • Analyzed metrics and financial data to formulate proactive and reactive plans to maintain profitability and growth.
  • Demonstrated familiarity with profit and loss and sales-building programs and worked to achieve predetermined goals.
  • Worked with internal and external partners to meet customers' complex needs while adhering to state, national and international constraints and guidelines.
  • Increased efficiency by developing cost-effective rates and reducing order processing costs.
  • Coordinated driver dispatch to accomplish daily delivery requirements.
  • Analyzed processes and supply chain operational data to track trends, expectations and performance.
  • Monitored and reported on functional operating costs, notifying management of cost and labor overruns and providing recommendations for resolution.
  • Maintained updated knowledge of functional technology and leveraged information to drive innovation.
  • Supervised and trained personnel on supply procedures to guarantee accurate flow of materials.
  • Preserved existing fixed assets while issuing recommendations on strategic sourcing, new equipment purchases and process enhancements.
  • Oversaw supply chain vendor pricing, inventory management and stock distribution.
  • Oversaw scheduling for day-to-day activities of transportation as well as warehouse employees and contractors..

Logistics Coordinator

APL LOGISTICS (S)PTE LTD
08.2011 - 04.2012
  • Verified accurate account invoicing through collaboration with accounting department.
  • Processed and entered customer orders into database and provided proactive customer service for accounts.
  • Managed system support functions to set priorities and service levels expectations.
  • Collaborated with shipping department staff to facilitate smooth materials returns to correct vendors.
  • Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
  • Monitored and reported on transportation costs and properly filed shipping documents.
  • Generated documentation and information required for customer shipments.
  • Tracked orders and notified customers of status or potential delays.
  • Liaised between warehouse personnel and customer to facilitate account and operational needs.
  • Coordinated shipping requests for expedited delivery and documented accurately to achieve correct billing.
  • Organized purchase and delivery of materials needed for various contracts.
  • Developed and implemented technical project management tools such as plans, schedules and responsibility and compliance matrices.
  • Collaborated with new and established vendors to negotiate optimal pricing and scheduling.
  • Explained proposed solutions to customers, management and other interested parties through written proposals and oral presentations.
  • Developed and deployed strategies to save time and expenses associated with goods movements.
  • Managed loading, unloading, movement and sorting of supplies to keep deliveries on schedule.
  • Produced weekly status reports detailing logistic operations and problems.
  • Printed tickets, picked supplies and filled packages under tight deadlines.
  • Maintained excellent working relationships with customers by efficiently responding to inquiries and complaints concerning work orders, invoices and shipments,.
  • Maintained damaged goods records, backorder logs and applicable regulatory reporting.
  • Completed timely data entry of new orders, labeled containers and placed in accurate storage locations.

Documentation Officer

TNT EXPRESS (S) PTE LTD
02.2010 - 08.2011
  • Assisted compliance officer to gather necessary documentation for new account applications.
  • Interviewed software engineers, support staff and quality assurance personnel to understand functionality for documentation needs.
  • Provided staff training and mentorship in preparing communication content for different media outlets.
  • Created information architecture to format content and method of distribution.
  • Modeled innovative solutions to respond to organizational needs.
  • Oversaw performance of team of technical writers, assigned resources and updated management on projects
  • Translated complex technical information into intuitive clear format.
  • Identified audit parameters to comply with quality standards.
  • Collaborated with quality assurance team to comply with regulatory requirements.
  • Produced on-time communications in support of new product submissions for regulatory agencies.
  • Implemented project management techniques to overcome obstacles and increase team productivity.
  • Organized spaces, materials and catering support for internal and client-focused meetings.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.
  • Improved customer satisfaction scores through application of superior conflict resolution and problem-solving skills.
  • Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
  • Improved office operations by automating client correspondence, record tracking and data communications.
  • Conducted ongoing reviews of program financial systems to assess cost control measures.
  • Developed and implemented office management procedures to increasing training team productivity and accuracy.
  • Interceded between employees during arguments and diffused tense situations.
  • Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
  • Developed internal requirements and standards to minimize regulatory risks and liability across programs.
  • Analyzed and solved multi-faceted problems that effected executive leaders and business initiatives.
  • Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
  • Managed supervisor itinerary and appointments and streamlined scheduling procedures.
  • Kept high average of performance evaluations.
  • Optimized organizational systems for payment collections, AP/AR, deposits and recordkeeping.
  • Developed highly-efficient administrative team through ongoing coaching and professional development opportunities.
  • Monitored front areas so that questions could be promptly addressed.
  • Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
  • Hired, managed, developed and trained staff, established and monitored goals, conducted performance reviews and administered salaries for staff.
  • Trained team members on new hotel services and products to support promotional efforts.

Education

CERTIFICATES - Skill Certificates in Wharf Operations

ITE CENTRAL
SG
05.2013

Certificate - IMPORT AND EXPORT PROCEDURES AND DOCUMENTATION

BMC ACADEMY
SG
07.2008

CERTIFICATE - SE-SO 102C-0 & SE-SO 103C -0 HANDLING PATROLLING SERVICES

SINGAPORE WORKFORCE DEVELOPMENT AGENCY
SG
08.2007

Skills

  • Operations
  • Relationship building and management
  • Recruiting and Hiring
  • Scheduling
  • Business development and planning
  • Goals and performance
  • Strategies and goals
  • Staff Development
  • Staff Management
  • Sales expertise
  • Product and service sales
  • Business Development
  • Negotiation
  • Sales and marketing
  • Order management

Timeline

Department Manager

Cold Storage Singapore
01.2022 - Current

Assistant Station Manager

SBS Transit.
10.2015 - 01.2022

Wharf Operation Supervisor

BIG FOOT LOGISTICS
11.2012 - 09.2015

Logistics Executive

AB SCIEX (S) PTE LTD
04.2012 - 11.2012

Logistics Coordinator

APL LOGISTICS (S)PTE LTD
08.2011 - 04.2012

Documentation Officer

TNT EXPRESS (S) PTE LTD
02.2010 - 08.2011

CERTIFICATES - Skill Certificates in Wharf Operations

ITE CENTRAL

Certificate - IMPORT AND EXPORT PROCEDURES AND DOCUMENTATION

BMC ACADEMY

CERTIFICATE - SE-SO 102C-0 & SE-SO 103C -0 HANDLING PATROLLING SERVICES

SINGAPORE WORKFORCE DEVELOPMENT AGENCY
SATHIS KUMAR SUBRAMONIAMMANAGER