Sincere and diligent individual offering 2+ years of experience in Office Administration, Customer Service and Handling Front Desk.
Highly motivated and experienced in acquiring new clients, maintaining and developing strong long term mutually beneficial customer relationship. Seeking position to build my skills and knowledge on challenging environment.
-Handling Office tasks like generating files,Reports and reordering supplies
-Processing Orders and generating Quotation,Invoices using Xero Software.
-Answering Phone calls and dealing with customer queries through emails and incoming phone calls.
-Performed Data entry, Daily reports and processing purchase orders and delivery notes.
-Handled and coordinated a variety of events with teamwork
-Responsible in resolving daily operational issues to facilitate and overall business operations.
- Handling of Financial Operation work related to travel arrangement and business.
-Support customer Service team on handling customer queries
-Monitoring payment status and remind customer on payment
-Screening phone calls and answering all inquiries
-Maintained customer travel document records and their datas.
-Making Travel Arrangements such as Booking Flight Tickets, Online visa processing, making hotel and restaurant reservations.
Customer Serving Skills
-Graduated with Top 2nd Rank during my UG degree.
-Achieved Merit Result during my diploma programme
Airline Customer Service-International Air Transport Association(IATA)
Familiarization Training- Coimbatore International Airport
Airline Customer Service-International Air Transport Association(IATA)
Amedeus-Airline Ticketing