Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Roles and responsibilities:
• Efficiently received, inspected, and stored a variety of fruits and vegetables, ensuring proper rotation and minimizing spoilage.
• Skilled in sorting and packing fruits and vegetables according to size, quality, and customer specifications.
Ensured cleanliness and organization of work area in cold storage.
• Operated warehouse equipment, including forklifts and pallet jacks, to facilitate the movement of produce.
• Conducted quality checks on incoming and outgoing produce, identifying and addressing any issues.
• Completed daily operations on time and maintained high standards of accuracy.
Problem solving:
Optimized picking and packing operations, achieving a 20% decrease in order processing duration.
Roles and Responsibilities:
• Cycle count,inventory management,customer handling,first mile & last mile operation, riders handling, manpower management, team management, cash handling, inward & outward management, 5s warehouse management.
• Handled customer complaints professionally and resolved issues promptly.
• Managed inventory levels by ordering stock as needed, tracking sales trends, and adjusting orders accordingly.
• Coordinated employee schedules according to availability and made staffing adjustments to cover shifts.
• Monitored store operations to ensure compliance with safety regulations, company policies, and legal requirements.
• Implemented loss prevention strategies, alleviating shrink.
Analyzed sales data to identify areas of improvement and develop strategies for increasing revenue.
Problems solving:
• Enhance inventory management by using sales data and analyzing trending order flow to achieve a 10% faster picking and packing process.
• Conduct daily inventory audits by shift to ensure 99% inventory accuracy, which will help achieve 100% customer fulfillment.
Roles and responsibilities:
• Responsibility from first mile to last mile on entire store operations.
• Maintaining records for inward and outward stocks.
Conducting inward QC audit for fnv and FMCG to protect in-store loss.
• Do stock audit on daily basis to maintain FIFO in al stocks.
• Arrangement of products in correct bin for easy picking and packing. Attaining the customer experience in quality receiving within the deadline of 10 mins by packing the order in stipulated time and delivering on the appropriate ETA.
• Helped in launching of new stores and training the whole first, last mile team and how to en-grow the store.
• Cost analysis for first mile, store expense, dumps, Manpower, last mile to maintain P&l
• Done analysis on defects metrics and speed metrics on daily basis to deliver quality products and quality delivery experience to customer.
• Increasing rider login while login dip to avoid order loss for the store
• Conducting employee connect with every shift associates and riders by briefing previous day metrics to boost up current day metrics.
• Helped in hiring riders and packers for hassle free operations.
• Approving store layouts and process sequences to avoid difficult picking.
• Periodic cycle count & wall to wall on every month to avoid shrinkage of positive and negative variances.
Roles and responsibilities:
Roles and responsibilities: