Sasitharan Ananthan
Summary
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success.
Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Dynamic professional with demonstrated success in developing and executing innovative marketing strategies to boost sales, while maintaining operational efficiency. Skilled in budget management to reduce costs and maximize profits.
Overview
30
30
years of professional experience
Work History
Restaurant Manager
COMO Lifestyle Pte Ltd
2023.10 - Current
- Effectively managed labor costs by monitoring productivity levels among staff members and making strategic scheduling decisions.
- Carefully interviewed, selected, trained, and supervised staff.
- Developed and maintained a strong team of motivated staff by providing ongoing training and development opportunities.
- Addressed customer concerns promptly and professionally, turning potentially negative experiences into positive outcomes.
- Maintained open lines of communication between front-and back-of-house teams to facilitate smooth day-to-day operations.
- Implemented efficient scheduling practices to ensure optimal staffing levels during peak business hours.
- Oversaw facility maintenance, ensuring a clean, safe, and inviting atmosphere for patrons.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Set clear expectations and created positive working environment for employees
- Reduced employee turnover by fostering a positive work environment and offering competitive compensation packages.
- Identified problems, conducted troubleshooting and sought repair or maintenance support to keep restaurant equipment operational.
- Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
Head Of Operations
TAPAS CLUB SINGAPORE
2022.04 - 2023.04
- Oversee and directs Food & Beverage operation activities for all outlets.
- The job scope encompasses from hiring, training, rostering, counseling, running the operation, forecasting, action plan and revenue generation plan.
- Created growth for associates through succession planning, controlling and reduce labour costs.
- Formed a Service and Product Focus Group among associates to increase associate participation and awareness of the ongoing issues faced by the outlet.
- Forecast and review monthly financial performance to use it as a tool to control variable expenses,
- Monthly P&L reports for all outlets
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
Food and Beverage Consultant
Self Employed
2020.05 - 2022.01
- Review current business levels in restaurant operations and recommend priority shifts to enhance profitability.
- Monitor and evaluating food supplies and confirmed performance within established budget and in compliance with local, state and federal health regulations.
- Develop ongoing training initiative to improve beverage knowledge of serving employees.
Restaurant Manager
COMO Lifestyle Pte Ltd
2017.01 - 2020.04
Restaurant Manager
KU DE TA / CE LAVI Singapore
2010.08 - 2016.12
Assistant Restaurant Manager
Swissotel Merchant Court
2010.02 - 2010.08
Beverage Manager
Meritus Mandarin Singapore
2009.03 - 2010.01
Restaurant Manager
Starworth Pte Ltd, Singapore
2006.06 - 2009.03
Bar Manager /Owner
37 The Bar
2003.08 - 2006.03
Leading Supervisor for Prince Sultan Abdul Aziz
Saudi Royal Family
2001.06 - 2003.05
Bar Supervisor
Grand Hyatt Singapore
1999.08 - 2001.04
Captain Waiter
Westin Stamford & Westin Plaza
1994.07 - 1999.08
Education
Specialization - Food And Beverage Management
American Hotel Motel Association (AHMA)
SingaporeSkills
- Full Service Restaurant Background
- Decision-Making
- New Opening Project
- Business Planning and Business Operations
- Financial Analysis
- Labor and Overhead Cost Estimation
Timeline
Restaurant Manager
COMO Lifestyle Pte Ltd
2023.10 - Current
Head Of Operations
TAPAS CLUB SINGAPORE
2022.04 - 2023.04
Food and Beverage Consultant
Self Employed
2020.05 - 2022.01
Restaurant Manager
COMO Lifestyle Pte Ltd
2017.01 - 2020.04
Restaurant Manager
KU DE TA / CE LAVI Singapore
2010.08 - 2016.12
Assistant Restaurant Manager
Swissotel Merchant Court
2010.02 - 2010.08
Beverage Manager
Meritus Mandarin Singapore
2009.03 - 2010.01
Restaurant Manager
Starworth Pte Ltd, Singapore
2006.06 - 2009.03
Bar Manager /Owner
37 The Bar
2003.08 - 2006.03
Leading Supervisor for Prince Sultan Abdul Aziz
Saudi Royal Family
2001.06 - 2003.05
Bar Supervisor
Grand Hyatt Singapore
1999.08 - 2001.04
Captain Waiter
Westin Stamford & Westin Plaza
1994.07 - 1999.08
Specialization - Food And Beverage Management
American Hotel Motel Association (AHMA)
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