Sarbene Jantan
Assistant Public Relations Officer
Serangoon North Avenue 1
Summary
Dynamic Social Development Manager at Singapore Halal Culinary Federation, adept at coaching and mentoring teams to foster innovation. Successfully negotiated cost-effective vendor contracts, enhancing project efficiency. Skilled in business analysis and employee presentations, I thrive on delivering tailored solutions that drive organizational success and elevate team performance.
Overview
28
28
years of professional experience
3
3
Languages
Work History
Social Development Manager
Singapore Halal Culinary Federation
01.2025 - Current
- Championed a culture of innovation within the development team by encouraging experimentation with new technologies or approaches to problemsolving.
- Implemented robust documentation practices that facilitated knowledge sharing within the development team and improved overall productivity.
- Negotiated contracts with vendors and service providers for cost-effective solutions that supported project requirements.
- Improved overall project efficiency by setting clear goals, milestones, and expectations for the development team.
Events Manager
Singapore Halal Culinary Federation
10.2023 - 01.2025
- Delivered exceptional customer service to attendees, addressing concerns promptly and professionally.
- Increased client satisfaction by delivering tailored events that met their unique objectives and preferences.
- Skillfully negotiated contracts with venues, saving clients money while maintaining high-quality standards for events spaces.
- Selected and ordered refreshments, decor and event materials.
Chef and Kitchen Manager
Lessalt Healthy Company Pte Ltd
12.2022 - 06.2023
- Optimized food preparation processes, implementing time-saving techniques without compromising quality.
- Continually improved kitchen safety by enforcing strict hygiene protocols and staff training on equipment usage.
- Checked freezer and refrigerator prior to each shift to verify correct temperatures.
- Maintained well-organized mise en place to keep work consistent.
- Placed orders to restock items before supplies ran out.
- Prepared meals from scratch using authentic, popular recipes to generate repeat business.
- Reduced food waste with strategic menu planning and inventory control techniques.
- Handled and stored food to eliminate illness and prevent cross-contamination.
- Enhanced customer satisfaction by consistently delivering high-quality culinary creations.
Restaurant Manager
Swensens Restaurant
09.2022 - 12.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
- Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
- Carefully interviewed, selected, trained, and supervised staff.
- Improved overall customer satisfaction by implementing new service standards and staff training programs.
Project Manager
Future Ready Academy Batam
12.2016 - 09.2022
- Work in collaboration with organisations such as the Ministry of Religious Affairs (Batam) and Yayasan Ibnu Sina on seminars and workshops.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Identified plans and resources required to meet project goals and objectives.
- Monitored project performance to identify areas of improvement and make adjustments.
- Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
- Established effective communication among team members for enhanced collaboration and successful project completion.
Teacher
Singapore Piaget Academy Medan
07.2013 - 12.2016
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
- Maintained accurate records of student progress, attendance, and behavior to facilitate ongoing communication with parents about their child''s educational journey.
- Collaborate with external organisations for example, Toastmasters International, Marriott Hotel and others to enrich the learning experiences via internship programme.
International Education Consultant
Irsyad International
01.2012 - 12.2012
- Collaborated with Heads of Foundations to implement staff training to enhance their teaching skills to meet Cambridge international standards.
- Conducted lesson observations with a view to improve the performance of teachers.
- Conducted face-to-face coaching sessions to understand the learning needs of teachers and provide suggestions for improvement.
- Provide logistical and admin support for events such as seminars and workshops.
- Coached teachers to integrate technology into the classroom, increasing student interest in course content.
- Streamlined administrative tasks by developing efficient record-keeping systems for tracking progress and attendance.
Sociology and Business Lecturer
Stansfield College
09.2011 - 12.2012
- Implemented innovative teaching methods such as flipped classrooms and collaborative projects, resulting in improved student engagement during lectures.
- Collaborated with fellow faculty members to develop interdisciplinary courses, enhancing the depth and breadth of students'' education in business topics.
- Addressed diverse learning needs within the classroom by employing differentiated instruction strategies tailored to individual student requirements.
- Established strong relationships with local businesses for internship placements, increasing practical experience opportunities for students.
Teacher
Yayasan Bina Nusantara
07.2009 - 06.2011
- Assisted in recruiting new faculty members through involvement in search committees and interviewing candidates.
- Organized guest lecture series featuring prominent scholars from different fields, enriching academic discussions within the department.
- Enhanced student success rates by offering one-on-one tutoring sessions and extra support for those struggling with course material.
- Established strong relationships with colleagues across disciplines, fostering a collaborative academic environment.
- Supervised the work of 4 teachers under the Sociology department to enhance their teaching skills.
- Collaborated with Widya Teaching and Learning Centre to customise the skills development of teachers via Cooperative Learning workshops for teachers and staff.
Teacher
Ministry of Education
07.1997 - 06.2009
- Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
- Managed classroom behavior effectively by establishing clear expectations, modeling appropriate conduct, and consistently enforcing established rules and consequences.
- Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Education
Master of Arts - Applied Sociology
National University of Singapore
Singapore 04.2001 -
Bachelor of Arts - Honours Degree Level
National University of Singapore
Singapore 04.2001 -
Skills
Employee presentations
Coaching and mentoring
Business analysis
Supply coordination
New employee training
Staff training
Timeline
Social Development Manager
Singapore Halal Culinary Federation
01.2025 - Current
Events Manager
Singapore Halal Culinary Federation
10.2023 - 01.2025
Chef and Kitchen Manager
Lessalt Healthy Company Pte Ltd
12.2022 - 06.2023
Restaurant Manager
Swensens Restaurant
09.2022 - 12.2022
Project Manager
Future Ready Academy Batam
12.2016 - 09.2022
Teacher
Singapore Piaget Academy Medan
07.2013 - 12.2016
International Education Consultant
Irsyad International
01.2012 - 12.2012
Sociology and Business Lecturer
Stansfield College
09.2011 - 12.2012
Teacher
Yayasan Bina Nusantara
07.2009 - 06.2011
Master of Arts - Applied Sociology
National University of Singapore
04.2001 -
Bachelor of Arts - Honours Degree Level
National University of Singapore
04.2001 -
Teacher
Ministry of Education
07.1997 - 06.2009
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