SARAVANAN MARIAPPAN
Singapore
Summary
Experienced business growth specialist with a proven track record of accelerating revenue, expanding market share, and cultivating high-impact partnerships across various industries. Skilled in identifying untapped opportunities, fostering strong client relationships, and developing tailored growth strategies for startups and global enterprises. Proficient in utilizing market intelligence and customer insights to create scalable solutions that consistently surpass goals. Possesses a strategic yet hands-on approach to navigating international markets, driving operational excellence, and positioning organizations as industry leaders. Collaborative mindset and dedication to execution lead to measurable, long-term success.
Overview
13
13
years of professional experience
Work History
Global Business Development Manager
TMF Group
12.2024 - 04.2025
- Spearheaded lead generation and client acquisition through LinkedIn Sales Navigator and outbound campaigns.
- Conducted targeted outreach to identify and engage potential clients for corporate secretarial, accounting, and compliance services.
- Managed cross-sell campaigns to expand services within existing client accounts.
- Attended industry events, seminars, and networking sessions to build relationships with potential clients.
- Identified client needs and presented tailored solutions to streamline administrative tasks, enabling businesses to focus on growth.
- Leveraged campaign management strategies to drive new business opportunities and market expansion.
- Built and maintained relationships with key decision-makers to establish TMF Group as a trusted partner.
Business Development Manager
Vistra Group
04.2023 - 11.2024
- Developed and implemented a strategic business development plan that contributed revenue by 15% in the year 2023.
- Identified and secured partnerships with key industry players.
- Led the sales process for major accounts, achieving a 40% success rate in closing deals and negotiating contracts.
- Represented the company at industry events and conferences, expanding the professional network and generating significant business leads.
- Collaborated with marketing and product development teams to create tailored client solutions, enhancing client satisfaction and service delivery.
- Prepared and presented monthly business development reports to senior management, providing actionable insights and strategic recommendations.
- Built and maintained strong relationships with over 50 high-profile clients, ensuring a high client retention rate.
Strategic Partnerships Consultant
Osome
08.2022 - 04.2023
- Discover, analyse and evaluate growth opportunities with external third party vendors and partners to assess potential partnerships and licensing opportunities
- Identify and prioritise opportunities for collaboration with partners as an added value to their service offerings or as a stand-alone service offering
- Discovering, initiating, negotiating and closing deals
- Implement brand activation in close collaboration with marketing, and drive collaboration cross functionally with Marketing, Sales and Development teams to support strategic efforts
- Coordinating the work between partners and internal teams and making sure partnerships bringing value to us, our clients and our partners
Client Advisory Consultant
Osome
04.2021 - 08.2022
- Establish a trusted advisor relationship with new clients to ensure adoption of Osome's suite of services.
- Address clients' concerns in an appropriate and timely manner via our platform, over the phone, and face to face meetings.
- Collaborate with cross functional teams to escalate any issues clients might be experiencing.
- Identify up-sell and cross-sell opportunities to ensure growth attainment.
- Uphold excellent service standards, going above and beyond to ensure clients love us, stay with us and refer their friends to us.
- Help us to advance our technical lead by providing input into our software development process.
- Any other ad-hoc responsibilities as required.
Senior Sales Executive
CIMB Bank Berhad
10.2018 - 04.2021
- Sells products by establishing contact and developing relationships with prospects; recommending solutions.
- Maintains relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; recommending profit and service improvements.
- Maintains quality service by establishing and enforcing organization standards.
- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; benchmarking state-of-the-art practices; participating in professional societies.
- Contributes to team effort by accomplishing related results as needed.
Direct Sales Executive
Singapore Telecommunications
01.2018 - 09.2018
- Meeting or exceeding weekly, monthly, and yearly sales quotas.
- Canvassing assigned territories to present company products to potential customers.
- Assisting management in identifying viable marketing and pricing strategies.
- Demonstrating product features to customers.
- Contacting leads and setting up appointments to present company products.
- Completing order forms and submitting them for processing.
- Attending trade shows and other industry-related events.
Customer Engagement Officer
Citibank
09.2015 - 10.2017
- Maintaining a positive, empathetic and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
Customer Acquisition Officer
Venture Media Pte Ltd
01.2012 - 04.2013
- Make outbound customer calls to promote and sell a product or service.
- Create, maintain and update database of customers with complete information and emails.
- Consolidate existing customer base while building new customer base.
- Record outbound call history and customers response in detail.
- Ensure customer follow-up all the time.
- Send or email product literature, brochures, catalogs and other campaign material.
- Monitor competitors' products or services and create selling strategies for own products or services.
- Handle customer needs and requirements.
- Respond to customer inquiries and resolve.
- Refer customers' needs or inquiries to appropriate departments like sales, marketing, administrative or other departments.
- Assist and support sales, marketing or other departments in handling customer requests and needs.
Education
Diploma - Business Administration (Accounting & Finance)
PSB Academy Pte Ltd
Singapore01.2021
High School Certificate - SPM / O level
SMK Damai Jaya
Malaysia01.2011
Skills
- Financial acumen
- Innovation management
- International sales
- Competitive intelligence
- Business analytics
- CRM software
- Stakeholder management
- Pricing strategy
- Lead prospecting
- Corporate budgeting
- Forecasting and planning
Languages
English
Bilingual or Proficient (C2)
Malay
Upper intermediate (B2)
Tamil
Bilingual or Proficient (C2)
Chinese (Mandarin)
Advanced (C1)
Timeline
Global Business Development Manager
TMF Group
12.2024 - 04.2025
Business Development Manager
Vistra Group
04.2023 - 11.2024
Strategic Partnerships Consultant
Osome
08.2022 - 04.2023
Client Advisory Consultant
Osome
04.2021 - 08.2022
Senior Sales Executive
CIMB Bank Berhad
10.2018 - 04.2021
Direct Sales Executive
Singapore Telecommunications
01.2018 - 09.2018
Customer Engagement Officer
Citibank
09.2015 - 10.2017
Customer Acquisition Officer
Venture Media Pte Ltd
01.2012 - 04.2013
Diploma - Business Administration (Accounting & Finance)
PSB Academy Pte Ltd
High School Certificate - SPM / O level
SMK Damai Jaya
Similar Profiles
ASIT OHALASIT OHAL
Project Manager at TMF GroupProject Manager at TMF Group
Evan HerreraEvan Herrera
Director at TMF GroupDirector at TMF Group
Joe SpinradJoe Spinrad
Senior Associate at TMF GroupSenior Associate at TMF Group
Razali Abdul RahimRazali Abdul Rahim
Customer Success Relationship Manager at Industrial Scientific Corporation Pte LtdCustomer Success Relationship Manager at Industrial Scientific Corporation Pte Ltd
Santhosh Mankidiyil ThankachanSanthosh Mankidiyil Thankachan
Lead Engineer (Manager) at Cyber Security Office // SynapxeLead Engineer (Manager) at Cyber Security Office // Synapxe