Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Additional Information
Badminton, Hiking
Timeline
Hi, I’m

Saravanan Ganesan

Senior Engineer
Saravanan Ganesan

Summary

Accomplished Senior Engineer at BBraun Medical Industries, adept in mechanical engineering and team leadership. Excelled in enhancing customer satisfaction and mentoring junior staff, leading to successful project completions within budget. Skilled in cross-functional collaboration and problem-solving, significantly improved support quality and process efficiency.

Overview

35
years of professional experience
108
years of post-secondary education
2
Certifications

Work History

BBraun Medical Industries

Senior Engineer
06.1989 - Current

Job overview

  • Determined equipment failure root cause and implemented solutions.
  • Led cross-functional team for successful completion of multiple large-scale projects, ensuring timely delivery within budget constraints.
  • Controlled project costs by approving expenditures.
  • Served as an escalation point for challenging technical inquiries, demonstrating expertise in product knowledge and problem-solving abilities.
  • Mentored junior members of the team on best practices in issue resolution techniques.
  • Conducted root cause analysis of technical issues, implementing preventive measures for future occurrences.
  • Enhanced customer satisfaction by resolving complex technical issues promptly and effectively.
  • Maintained clear communication channels with clients throughout the troubleshooting process, ensuring transparency and trust.
  • Updated and maintained current customer support database.
  • Explained technical information in clear terms to promote better understanding for non-technical users.
  • Documented faults and bugs for referral to development staff for use in updates.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.
  • Maintained response times to support business continuity.
  • Built long-lasting relationships with key accounts through consistent delivery of outstanding technical support and service.
  • Collaborated with cross-functional teams to develop solutions for recurring technical problems.
  • Communicated with stakeholders to share critical technical information and deliver project updates.
  • Advised senior personnel on potential process improvements to increase support quality and expedite ticket fulfillment.
  • Traveled with sales engineers on customer site visits to respond to specific technical questions.
  • Helped streamline repair processes and update procedures for support action consistency.
  • Monitored employee performance to keep projects on task
  • Determined equipment failure root cause and implemented solutions
  • Led cross-functional team for successful completion of multiple large-scale projects, ensuring timely delivery within budget constraints
  • Controlled project costs by approving expenditures
  • Adhered to timelines to meet quality assurance targets
  • Conducted comprehensive safety audits to ensure compliance with industry regulations while maintaining a secure working environment for employees
  • Developed technical documentation for seamless communication of complex engineering concepts among team members and stakeholders

BBraun Medical

Senior Engineer
06.1989 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Passionate about learning and committed to continual improvement.
  • Worked well in a team setting, providing support and guidance.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.

Education

Root Cause Analysis
, Penang

Some College (No Degree) from Root Couse Training
06.2018 - Current

Local Trainings
, Penang

Some College (No Degree) from Mechanical Engineering
11.2003 - Current

Kebo
, Penang

No Degree from Troubleshooting
02.2002 - Current

City & Guilds London (external Exam)
, London

Similar To Degree from Mechanical Engineering
02.1996 - Current

Institute Industrial Perai
, Penang, Malaysia

Some College (No Degree) from High Performance And Custom Engine Technology
03.1994 - Current

Skills

Team Leadership

Languages

English
Upper intermediate (B2)
Malay
Upper intermediate (B2)
Tamil
Intermediate (B1)

Certification

Licensed [Job Title] - [Timeframe]

Interests

Badminton

Hiking

Additional Information

I start my carrier in BBraun Medical Industries in year 1989 and until today I am still in the same factory.

My nature background work as I start as Engineering Department in BBraun.

The field I was involved:

1) Machine Manufacture

2) Machine Maintenance

3) Machine Improvements

4) Machine Development

5) Product Design

7) Product Development

8) CAPA

9) CIR & NCIR

10) Supervisor for 13 Technicians Level 3


The product that I was involved:

1) Dosifix

2) TK2000

3) Bloodlines

4) Blood Stopper

5) Disposable Others

5) Ecoflac


I began my career with Dosifix and wish to conclude it with Dosifix Production. I am familiar with the Dosifix and IVS products.
I hope my Curriculum Vita meets the requirements of the next evaluations.
Following that, I expect to receive a great package and study it before making my decision.

Badminton, Hiking

Badminton:

1) I was a school player in the year 1980's

2) I was a Bbraun player in 1995 and won 3 place in FTZ

3) I am still a player as now


Hiking:

1) I am leading 2 hiking clubs in Penang

2) I have completed few mountains as below mentioned

a) Nepal

Annapurna Base Camp (ABC) - 4130 meter (it was published in BMI Bulletin on 2023-07-20

Everest Base Camp (EBC) - 5364 meter

Sarangkot - 1592 meter

Nagarkot - 2175 meter


b) Tibet

Kailash - 5700 meter


c) Malaysia

Most of the mountains

Timeline

Root Cause Analysis

Some College (No Degree) from Root Couse Training
06.2018 - Current

Local Trainings

Some College (No Degree) from Mechanical Engineering
11.2003 - Current

Kebo

No Degree from Troubleshooting
02.2002 - Current

City & Guilds London (external Exam)

Similar To Degree from Mechanical Engineering
02.1996 - Current

Institute Industrial Perai

Some College (No Degree) from High Performance And Custom Engine Technology
03.1994 - Current

Senior Engineer

BBraun Medical Industries
06.1989 - Current

Senior Engineer

BBraun Medical
06.1989 - Current

Licensed [Job Title] - [Timeframe]

[Area of expertise] License - [Timeframe]

Saravanan GanesanSenior Engineer