Saraswathy Shameeni
Summary
Dynamic personnel with proven expertise in operations management and strategic planning. Excelled in stakeholder management and budget administration, enhancing operational efficiency and processes. Adept at fostering team collaboration and driving project success, demonstrating exceptional interpersonal skills.
Overview
14
14
years of professional experience
Work History
Executive
Singapore Mangement University
02.2024 - Current
- Managed the processing of purchase orders ensuring accuracy and adherence to budgetary guidelines & procurement SOP
- Created and improvised SOPs to adhere to guidelines
- Planned and organized Board of Governors meetings, managing RSVPs to ensure quorum and overseeing all logistical arrangements.
- Foster positive stakeholder relationships through effective communication and mutual understanding.
- Oversaw overall office administration, maintaining efficiency in daily operations and communication
- Managed procurement and inventory of office supplies and copier paper, ensuring timely issuance and stock replenishment.
- Sourced quotations and conducted price comparisons, negotiating with vendors to optimize cost efficiency and enhance supply quality.
- Oversaw pantry inventory, monitoring stock levels and expiry dates for beverages and snacks, ensuring freshness and availability.
- Coordinated delivery schedules for supplies, maintaining effective communication with suppliers to ensure timely receipt of products.
- Ensured accurate verification (signings) and approval of all invoices by collaborating with RO and AO before submission to Finance, maintaining compliance and timely processing.
- Coordinated security access clearance and parking availability for VIPs, Stakeholders, SMEs & participants and their vehicles, ensuring seamless entry and adherence to safety protocols during high-profile events
- Organizing team bonding activities and events, fostering collaboration and enhancing team morale through engaging and well-coordinated experiences.
- Maintained and updated (RO) and (AO) calendars to ensure accurate scheduling of meetings and events, facilitating effective communication and time management
- Handled asset management to ensure proper tracking and maintenance of office resources.
- Assisted managers during overseas immersion trips, assisting in program/event management and continuity of operations. Planning & execution
- .Assisted HOD for finance & budgeting. Effective communication to finance department for yearly budgeting and planning.
- Developed and sent out EDM for recruitment of student consultants.
- Organized and facilitated student interviews, ensuring a streamlined selection process for potential consultants.
- Coordinated all launch meetings, aligning stakeholders and setting clear agendas for successful project initiation.
- Liaised with SMEs, project advisors, and student consultants to finalize launch and closure documentation, ensuring timely payments and compliance.
- Managed office communication by responding promptly to inquiries in the office mailbox, directing emails to relevant colleagues for follow-up actions.
- Maintained and updated databases of SMEs and potential clients, enhancing outreach and engagement efforts.
- Ensured regular electronic data backups to safeguard against data loss and maintain operational integrity.
- Assisted with outreach activities, including the UOB Business Circle and Enterprise Leadership Transformation Programme, promoting engagement and networking opportunities.
- Coordinated logistics for incoming and outgoing study trips, facilitating a seamless experience for participants
WARRANTY OFFICER
Cycle & Carriage Singapore
12.2022 - 07.2023
- PIC for KIA brand warranty matters.
- Managed 4 service centres warranty matters
- Coordinated and liaised with the Land Transport Authority (LTA) for vehicle recalls, providing monthly updates to ensure compliance and transparency.
- Invoiced warranty parts and labor, efficiently processing warranty claims within strict submission deadlines to ensure timely reimbursements.
- Conducted monthly warranty audit exercises for 4 service centres, optimizing inventory management and reducing excess costs.
- Collaborated with Senior Managers to review recall numbers, address warranty claim issues, and improve throughput metrics.
- Prepared comprehensive monthly warranty analysis reports for Head of Departments (HODs), highlighting key trends and actionable insights.
- Compiled and submitted monthly reimbursement and accounting reports to the finance team, ensuring accuracy and compliance.
- Drafted and dispatched letters to customers regarding recall matters, maintaining clear communication and customer relations.
- Liaised with principal and internal partners to facilitate effective coordination on warranty and recall matters.
- Assessed and managed the volume of pending warranty claims, implementing strategies to expedite processing.
- Prepared detailed monthly recall status reports for the Principal, summarizing progress and pending actions.
- Managed QBE claim reports, ensuring thorough documentation and timely submissions.
- Conducted yearly warranty operation audits at dealer locations, presenting findings and recommendations for improvement.
- Compiled and submitted quarterly audit reports to KMC for each center, maintaining compliance with organizational standards.
- Managed monthly financial closing and reporting processes, delivering accurate financial summaries to HOD and Principal.
- Generated precise accounts reconciliation reports, ensuring alignment with financial records and minimizing discrepancies.
- Analyzed monthly financial receivables, providing insights to enhance cash flow management and operational efficiency.
- Supported compliance with all finance-related protocols, ensuring adherence to internal and external regulations.
- Responsible for the accounting process of receivables from the principal, collaborating with the finance department to maintain accurate records.
Warranty Officer
Cycle & Carriage Singapore
02.2021 - 09.2022
- PIC for MIT brand warranty matters.
- Managed 4 service centres warranty matters
- Coordinated and liaised with the Land Transport Authority (LTA) for vehicle recalls, providing monthly updates to ensure compliance and transparency.
- Invoiced warranty parts and labor, processing warranty claims efficiently within established submission deadlines.
- Conducted monthly scrapping exercises for warranty parts, optimizing inventory and reducing excess costs.
- Collaborated with senior management on recall number reviews, warranty claim resolutions, and throughput improvement discussions.
- Prepared and delivered monthly warranty analysis reports for Head of Departments (HODs), highlighting trends and insights.
- Compiled monthly reimbursement and accounting reports for the finance team, ensuring accuracy and compliance.
- Drafted and sent customer correspondence regarding recall matters, maintaining clear communication and strong customer relations.
- Liaised with the principal and internal partners to enhance coordination on warranty and recall processes.
- Assessed and managed the volume of pending warranty claims, implementing strategies for timely resolution.
- Prepared detailed monthly recall status reports for the Principal, summarizing progress and necessary actions.
- Managed QBE claim reports, ensuring thorough documentation and timely processing.
- Conducted yearly warranty operation audits at dealer locations, presenting findings and recommendations for improvement.
- Facilitated monthly financial closings and reporting to HODs and the principal, delivering accurate financial summaries.
- Generated precise reconciliation reports, ensuring alignment with financial records and minimizing discrepancies.
- Analyzed monthly financial receivables, providing insights to improve cash flow management.
Senior Executive
AL-AMEEN EATING HOUSE
01.2018 - 01.2021
- Managed accounting for equipment maintenance, ensuring accurate tracking of expenses and budgets.
- Oversaw accounts receivable and payable processes, facilitating timely payments and collections.
- Monitored inventory levels to ensure all necessary supplies were consistently in stock.
- Assisted in hiring processes and various HR activities, supporting recruitment and onboarding efforts.
- Facilitated the termination process for employees, including filing exit paperwork and coordinating replacements.
- Prepared and accurately filed invoices, ensuring compliance with accounting standards.
- Managed and reported financial information, providing insights to support decision-making.
- Ensured timely and accurate month-end closing and financial reporting, maintaining financial integrity.
- Responsible for accounting tasks related to accounts payable (AP) and accounts receivable (AR), including account reconciliation.
ADMINISTRATOR
PCF
09.2017 - 01.2018
- Provided comprehensive assistance to staff, enhancing operational efficiency and support.
- Managed schedules, coordinated meetings and field trips, and communicated effectively with parents and vendors.
- Handled accounts payable and receivable, ensuring timely processing of invoices and payments.
- Prepared detailed meeting minutes to document discussions and action items for future reference.
- Processed and recorded income and payments, maintaining accurate financial records.
- Managed petty cash payments and accounts, ensuring proper documentation and accountability.
- Prepared credit notes as needed, facilitating smooth financial transactions.
- Organized filing systems and prepared documentation for audit inspections, ensuring compliance.
- Compiled staff claims and medical leave documentation, supporting HR processes.
- Recorded school fees in the record book and SMS Accounting system, generating monthly financial reports.
- Oversaw account receivable and payable functions, ensuring accuracy and timely financial operations.
Senior Administrator
RAJA RAMAN ASSOCIATES
01.2014 - 08.2017
- Provided support to staff, enhancing workflow and operational efficiency.
- Organized workflow and delegated tasks effectively to ensure timely case completion without compromising quality.
- Managed schedules, coordinated meetings and travel, and maintained effective communication with clients.
- Processed and recorded income and payments, ensuring accuracy in financial transactions.
- Issued petty cash payments and managed petty cash accounts, maintaining accurate records.
- Handled accounts payable and receivable, facilitating timely processing of invoices and collections.
- Assisted with audit preparations and documentation, contributing to compliance efforts.
- Supported financial decision-making by providing relevant data and insights.
- Tracked and corrected discrepancies in company finances, ensuring accuracy and integrity in financial reporting.
Administrator
RAJA RAMAN ASSOCIATES
01.2011 - 01.2014
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations.
- Maintained personnel records and updated internal databases to support document management.
- Attend to phone calls & receive clients as 1st point of contact
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Scheduled meetings and meeting minutes
Education
Diploma in Business Management
Singapore Polytechnic
Skills
- Interpersonal skills
- Operations management
- Executive support
- Customer-oriented
- Strategy development
- Team player
- Budget administration
- Stakeholder management
- Project management
- Strategic planning
Timeline
Executive
Singapore Mangement University
02.2024 - Current
WARRANTY OFFICER
Cycle & Carriage Singapore
12.2022 - 07.2023
Warranty Officer
Cycle & Carriage Singapore
02.2021 - 09.2022
Senior Executive
AL-AMEEN EATING HOUSE
01.2018 - 01.2021
ADMINISTRATOR
PCF
09.2017 - 01.2018
Senior Administrator
RAJA RAMAN ASSOCIATES
01.2014 - 08.2017
Administrator
RAJA RAMAN ASSOCIATES
01.2011 - 01.2014
Diploma in Business Management
Singapore Polytechnic
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