Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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SARASWATHY GOVINDASAMY

SARASWATHY GOVINDASAMY

ACCOUNTANT
Johor Bahru

Summary

Highly efficient service crew well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Energetic Crew Member offering outstanding skills in customer service, food safety and inventory restocking. Well-trained in operating kitchen equipment to prepare food and complete sales. Customer-focused food service worker devoted to meeting team and customer needs. Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products. Competent Crew Member ready to take on demanding workload to achieve objectives. Experienced in organizing supplies and equipment for efficient use. Team player with drive to reach organizational goals. Hospitable individual with expertise in safe food preparation. Versed in menu development and payment collection. Accurately takes orders and prepares daily food items to satisfy customers. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.

Overview

5
5
years of professional experience
1
1
year of post-secondary education

Work History

Service Crew Member

JOLLIBEE
07.2023 - Current
  • Talked with customers about project specifications, budgets and timelines for top-notch customer service.
  • Recorded detailed daily progress notes and tracked daily issues, productivity and supplies used.
  • Calculated totals, processed payments and issued receipts.
  • Measured and recorded storage temperatures for frozen, cold and hot items.
  • Kept all prep areas clean by sweeping, mopping and washing down counters.
  • Scheduled workers for temp jobs, drafted contracts and handled documentation.
  • Verified freshness of food and ingredients by checking for quality, keeping track of new and expired items and rotating stock.
  • Cooked, prepared and bagged food for customers.
  • Delegated tasks to employees, taking skill, availability and project needs into consideration.
  • Kept customers and crew areas organized.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Took orders, prepared meals, and collected payments.
  • Worked front counter, drive-thru and other areas.
  • Trained new team members on procedures, customer service, and sales techniques.
  • Became familiar with products to answer questions and make suggestions.

Cashier

PC image
01.2021 - 02.2022
  • After My performance of cashier i promoted to marketing officer
  • Welcomed customers and helped determine their needs.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Addressed customer needs and made product recommendations to increase sales.
  • Stocked, tagged and displayed merchandise as required.

Marketing officer

PC image
01.2021 - 02.2022
  • Coordinated with internal business divisions, agency partners and local vendors to guarantee on time, cost-effective delivery of all marketing communications materials.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.
  • Directed product development using in-depth knowledge of vendor landscape and industry insight.
  • Consulted with product development teams to enhance products based on customer interest data.
  • Coached management team on effective communication tactics with staff and customers regarding organization changes.
  • Developed and implemented favorable pricing structures balancing firm objectives against customer targets.
  • Developed creative presentations, trend reports, kitted assets, and product data sheets.
  • Researched industry and marketplace trends to develop marketing solutions and enhance business operations.

Cashier

7 eleven
01.2019 - 12.2020
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Greeted customers entering store and responded promptly to customer needs.
  • Helped customers complete purchases, locate items, and join reward programs.

Education

Business management diploma -

Open University Malaysia
Ipoh
01.2021 - 04.2022

High School Diploma -

Sekolah Menangah Kebangsaan Bukit Rahman Putra
Kuala Lumpur Selangor
04.2001 -

Skills

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Accomplishments

- Participation in Kerajaan Negeri Selangor (MOBILE SPA).

- Represents Athletic for District level.

- Present The Competition Mrching Feet For District level.

- Represent Kabbadi for District Level. Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs

- Elected as Vice President of Kbbadi Club (S.M.K.B.R.P) with huge responsibility to ensure all the programmers and activities organized to district level.

Timeline

Service Crew Member

JOLLIBEE
07.2023 - Current

Cashier

PC image
01.2021 - 02.2022

Marketing officer

PC image
01.2021 - 02.2022

Business management diploma -

Open University Malaysia
01.2021 - 04.2022

Cashier

7 eleven
01.2019 - 12.2020

High School Diploma -

Sekolah Menangah Kebangsaan Bukit Rahman Putra
04.2001 -
SARASWATHY GOVINDASAMYACCOUNTANT