Saranya Shanmugam
Singapore
Summary
Dynamic Senior BA/Manual Test Engineer with a proven track record at Optirise Software Pvt. Ltd, excelling in API testing and team leadership. Adept at enhancing customer engagement processes and ensuring compliance requirements are met. Strong communicator and mentor, driving quality assurance and fostering collaboration across teams to achieve project goals.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Senior BA/Manual Test Engineer
Optirise Software Pvt. Ltd
Bangalore
12.2022 - Current
- Mentored and led team of 7 QA engineers while contributing as Business Analyst.
- Analyzed business requirements, bridging communication between clients, developers, and stakeholders.
- Participated in client demos and stakeholder reviews to align business goals with technical outcomes.
- Documented workflows and user journeys, creating guides to enhance client understanding.
- Conducted audits of test cases and execution, ensuring business requirements matched test coverage.
- Collaborated with developers to refine requirements and clarify acceptance criteria for QA alignment.
- Onboarded new team members, coaching on functional specifications and testing processes.
- Performed API and functional testing to validate business logic and ensure system integrity.
Senior Test Engineer
OptiRise Software Pvt Ltd
02.2022 - 06.2023
- Led and mentored a team of 5 test engineers to enhance testing processes.
- Conducted daily Scrum meetings to clarify issues and promote team alignment.
- Audited all test cases and execution results for quality assurance.
- Participated in internal demos and gathered requirements from stakeholders.
- Coordinated with Development and Business Analyst to ensure comprehensive requirement coverage.
- Developed a test strategy that aligned with project goals.
- Executed database testing using SSMS and performed API testing with Swagger tool.
Senior Test Engineer
SVS Vision
12.2021 - 12.2022
- Led a QA team of five engineers, contributing as Business Analyst for structured workflows.
- Collaborated with stakeholders to translate requirements into functional specifications and role definitions.
- Participated in client workshops and product demos to validate business needs effectively.
- Authored user documentation and reviewed test artifacts to ensure comprehensive quality standards.
- Executed end-to-end API testing, enhancing product quality through detailed analysis.
- Mentored new team members to boost overall productivity and integration.
Test Engineer
State Street Bank and Trust
Boston
03.2012 - 08.2016
- Conducted manual testing for system, regression, and functional scenarios; contributed to automation using TAF and RFT.
- Analyzed functional specifications, ensuring comprehensive requirement coverage through collaboration with developers and business analysts.
- Reported and tracked defects, facilitating timely resolution and high-quality delivery with team collaboration.
- Onboarded new team members, mentoring to accelerate ramp-up and boost productivity.
- Managed all QA activities independently during the project's initial phase using Quality Center.
Test Engineer
State Street
05.2011 - 03.2012
- Facilitated regular communication with architects and development teams throughout SDLC phases.
- Designed test cases based on BSDs, FSDs, and requirement matrices.
- Conducted re-testing and regression testing on logged defects while updating status accordingly.
Education
B.E -
East Point College Of Engineering And Technology, VTU
Bangalore01.2010
12th -
St. Anne’s Pre-University College
Bangalore01.2006
10th -
St. Anne’s Girls High School
Bangalore01.2004
Skills
- Insurance Claims
- HealthCare
- Retail
- E-Commerce
- Domain-specific workflows
- Payment flows
- Customer Relationship Management (CRM)
- Data validation
- SQL
- Data validation queries
- Test data setup
- Database testing
Accomplishments
- Internal Certifications in WIPRO TECHNOLOGIES: Certified in Securities 101, Certified in Testing Concepts 2.1, 2.2 and 3.1
- Was presented with ‘Feather in my Cap’ Award for best performance in State Street
Languages
- English
- Hindi
- Kannada
- Tamil
- Telugu
Domain And Technical Skills
Extensive experience in the Insurance Claims, HealthCare, Retail, and E-Commerce domains, with a strong understanding of domain-specific workflows, compliance requirements, and customer engagement processes. Familiar with end-to-end business processes including order management, payment flows, customer loyalty, and digital sales., Proficient in working with Customer Relationship Management (CRM) systems to validate customer data, manage campaigns, and ensure seamless integration with sales and service platforms., Solid working knowledge of SQL, with hands-on experience in writing queries for data validation, test data setup, and backend testing. Experienced in using tools like SQL Server Management Studio (SSMS) for verifying data integrity and supporting functional and regression testing scenarios.
Certification
- Certified in Securities 101.
- Certified in Testing Concepts 2.1, 2.2 and 3.1
Timeline
Senior BA/Manual Test Engineer
Optirise Software Pvt. Ltd
12.2022 - Current
Senior Test Engineer
OptiRise Software Pvt Ltd
02.2022 - 06.2023
Senior Test Engineer
SVS Vision
12.2021 - 12.2022
Test Engineer
State Street Bank and Trust
03.2012 - 08.2016
Test Engineer
State Street
05.2011 - 03.2012
B.E -
East Point College Of Engineering And Technology, VTU
12th -
St. Anne’s Pre-University College
10th -
St. Anne’s Girls High School
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