Sarahi Hernandez
Fort Worth,TX
Summary
Proven Property Manager with a track record of enhancing occupancy rates and tenant satisfaction at MARS Residential. Expert in property inspections and tenant relations, leveraging marketing strategies and administrative prowess to exceed performance targets. Skilled in software utilization and data entry, ensuring compliance and operational efficiency.
Overview
6
6
years of professional experience
Work History
Property Manager
MARS Residential
06.2022 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained original leases and renewal documents in digital and hardcopy format for property management office.
- Introduced prospective tenants to types of units available and performed tours of premises.
- Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
- Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
- Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
- Kept properties in compliance with local, state, and federal regulations.
- Delivered emergency 24-hour on-call service for tenants on building issues.
Leasing Consultant
Alpha Omega Property Management
10.2018 - 10.2020
- Assisted prospective tenants in paperwork completion and other logistics to facilitate smooth move-in processes.
- Conducted thorough market research to stay informed of current trends and competitor offerings.
- Verified tenant incomes and other information before accepting lease applications.
- Greeted clients, showed apartments, and prepared leases.
- Assisted with property management tasks, ensuring timely completion of maintenance requests and rent collections.
- Inspected properties before and after new tenant move-ins to schedule maintenance, cleaners, and other services.
- Distributed and followed up on tenant renewal notices.
- Conducted property showings to highlight features, answer questions, and redirect concerns to close contracts.
Education
High School Diploma -
Summit High School
Mansfield TX06.2015
Skills
- Payment Collection
- Property Inspections
- Tenant relations
- Property tours and inspections
- Administrative Support
- Marketing and Advertising
- Software Utilization
- Data Entry
Languages
Spanish
Bilingual or Proficient (C2)
Timeline
Property Manager
MARS Residential
06.2022 - Current
Leasing Consultant
Alpha Omega Property Management
10.2018 - 10.2020
High School Diploma -
Summit High School
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