Summary
Overview
Work History
Education
Skills
Hobby
Languages
Timeline
Generic

Suat Hoon, Sarah Kwa

Summary

My last formal working experience was 20 years ago. I have been gifted with 3 exceptional children and have been blessed to be able to stay home to care for them over the years.

I left for Suzhou, China, with my husband in 2003 and returned to Singapore 7 years ago. In the 7 years, I've battled Breast Cancer, completed a Diploma course in Learning Disorder Management and Child Psychology, started a degree program with the Singapore University of Social Science in Counselling, and learnt to Scuba Dive and Stand Up Paddle.

I enjoy connecting with people, from meeting new clients and fostering relationships, parent volunteer engaging with little children and working with parents and teachers as a Stand Up Paddle Instructor guiding students of all ages while teaching them a new skill.

I am an organized, dedicated and dependable candidate with a positive attitude.

Overview

24
24
years of professional experience

Work History

Stand-Up Paddling Instructor

Freelance
02.2023 - Current


  • Creating a safe and nurturing learning environment for students of all ages.
  • Evaluating the abilities of students to tailor the instruction to meet individual skill levels, emotional fears and physical mobility.
  • Explaining safety protocols, proper use of equipment, and how to handle different water conditions to minimise risks.
  • Providing instructions, guidance and assistance to students in the basic techniques of stand-up paddling while ensuring their safety.
  • Providing constructive feedback to students to help them improve their technique, posture, and overall paddling experience.
  • Led guided tours for groups, taking them on paddling excursions while providing information about the surroundings and local points of interest.
  • Trained to handle emergencies or accidents on the water and respond promptly to ensure the safety and well-being of all.
  • Interacting with customers, answering questions, and ensuring they have a memorable time on the water.

Private English Tutor

Self-employed
03.2015 - 08.2016
  • Evaluated student performance, identified improvement areas and set tasks to aid goal achievement.
  • Worked with students in home environments to provide educational support.
  • Monitored student progress and provided feedback and support.
  • Developed student confidence through positive reinforcement strategies.
  • Improved students' written and verbal English skills through personalized learning programs.
  • Enhancing the learning experience, addressing specific areas of improvement, and providing targeted practice with personalized worksheets.
  • Assisted students in developing study skills and strategies.

Parent Volunteer

Newton International Kindergarten
08.2007 - 06.2016


  • Organizing and conducting classes or activities celebrating various international holidays, traditions, and cultures.
  • Create educational and engaging lesson plans or activities related to the selected holidays and cultures.
  • Ensure that the content is age-appropriate, inclusive, and aligns with the school's educational standards.
  • Work closely with teachers to integrate cultural and holiday-related themes into the school's curriculum, promoting a holistic learning experience.
  • Actively participated in school events.
  • Chaperoned class field trips

Events Management Operation Executive

Evolution Werks Pte Ltd
01.2004 - 12.2004
  • Managing various aspects of consumer roadshow projects for Hewlett-Packard Company in China, including logistics, vendor coordination, budgeting, and ensuring successful execution to achieve targeted goals.
  • Coordinate with vendors, suppliers, and venues to secure necessary resources for each roadshow event.
  • Arrange transportation, accommodations, and other logistical requirements for the roadshow team.
  • Ensure that all event logistics are properly organised and executed promptly.
  • Oversee the on-site setup and breakdown of roadshow events, ensuring all promotional materials and equipment are in place.
  • Manage event staff, including promotional teams and brand ambassadors, to ensure smooth event operations.
  • Handle any unforeseen issues during events and implement quick and effective solutions.
  • Act as a brand representative during roadshow events, effectively communicating the organisation's message and value proposition to customers.
  • Engage with customers, answer inquiries, and provide product or service information to enhance customer experience and brand awareness.
  • Ensure all roadshow activities comply with relevant laws, regulations, and industry standards.
  • Implement safety protocols to protect both staff and customers during events.


Assistant Manager, Business Development

Universal Displays (S) Pte Ltd
10.1999 - 07.2003
  • Identify potential customers and generate leads through various channels, such as cold-calling, networking, referrals, and online research.
  • Present product presentations to potential customers, showcasing their features, benefits, and value proposition.
  • Collaborate with potential clients to understand their requirements and tailor sales proposals to meet their specific needs.
  • Negotiate terms, pricing, and contract agreements to close sales deals.
  • Work diligently to convert leads into sales and achieve individual and team sales targets.
  • Follow up with potential customers to address any queries and overcome objections, ensuring a smooth sales process.
  • Build and maintain strong relationships with existing and prospective customers to foster trust and loyalty.
  • Provide exceptional customer service, addressing customer concerns promptly and professionally.
  • Supervised project operations to meet performance, quality and service expectations.
  • Trained and mentored new sales representatives.

Education

Bachelor of Arts - Counselling

Singapore University of Social Science
Singapore
12.2026

Diploma - Learning Disorder Management & Child Psychology

College of Allied Educators
Singapore
12.2017

No Degree - Teaching English As A Foreign Language

Bridge Education Group
United States
05.2016

No Degree - Certificate in Business Studies (Accounting)

Institute of Techinical Education
Singapore
07.1997

Skills

  • Advanced Open Water Scuba Diver with 150 dives
  • Standard First Aid with CPR & AED
  • ASI (Academy of Surfing Instructors) Stand-Up Paddle Water Safety & Rescue
  • ASI Stand- Up Paddle Instructor
  • MOE Registered Instructor
  • Microsoft office

Hobby

Knitting is a hobby I picked up when I was 24 years old. Over the years in China, I stopped briefly when the children came. As they grew and I had time on hand, I picked it up again and have been knitting since. Raverly has been a huge inspiration for the community to share about yarns and patterns and it has been my companion during my days in China. 


Scuba diving has been the thing to do since my twenties. I am glad I did it eventually. I am into underwater macro photography, and Lembeh is one of my favourite dive sites for macro photography.

Languages

Chinese (Mandarin)
Bilingual or Proficient (C2)
English
Bilingual or Proficient (C2)

Timeline

Stand-Up Paddling Instructor

Freelance
02.2023 - Current

Private English Tutor

Self-employed
03.2015 - 08.2016

Parent Volunteer

Newton International Kindergarten
08.2007 - 06.2016

Events Management Operation Executive

Evolution Werks Pte Ltd
01.2004 - 12.2004

Assistant Manager, Business Development

Universal Displays (S) Pte Ltd
10.1999 - 07.2003

Bachelor of Arts - Counselling

Singapore University of Social Science

Diploma - Learning Disorder Management & Child Psychology

College of Allied Educators

No Degree - Teaching English As A Foreign Language

Bridge Education Group

No Degree - Certificate in Business Studies (Accounting)

Institute of Techinical Education

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Suat Hoon, Sarah Kwa