Sarah Cowley
Summary
With over a decade of experience in a leading premium airline, I am a highly motivated professional recognized for thriving under pressure in dynamic and demanding environments. My commitment to excellence has earned me accolades for consistently delivering outstanding customer service while upholding stringent safety and security standards with a high level of operational efficiency. Additionally, as a certified PADI Scuba Diving Instructor, I bring transferable skills in effective communication, customer service, team leadership, and crisis management. I am now eager to transition into a new career, leveraging the skills and experience gained from 12 years with the World's Best National Carrier.
Overview
14
14
years of professional experience
6
6
years of post-secondary education
Work History
Assistant Event Manager
Blake Harris Entertainment
09.2024 - 10.2024
- Temporary role for The Singapore Food Festival 2024, I will be contributing to the planning and coordination of running a month long event, in conjunction with The Singapore Tourism Board.
PADI Dive Instructor
Legend Diving, Bali
07.2023 - 08.2024
- As a PADI Dive Instructor at Legend Diving, I had the opportunity to share my passion for diving with students and enthusiasts
- I conducted training sessions for new students and those seeking professional qualifications.
Senior Flight Stewardess
Singapore Airlines
12.2010 - 08.2022
- My extensive experience with Singapore Airlines for over 10 years has honed a range of skills and qualities that are directly transferable to other roles
- I was responsible for delivering high level of service, having effective communication skills, the ability to multi task and work in a high stress environment
- I work well in a team and am able to lead confidently.
Education
BA in History and Politics -
The Open University
08.2023 - 05.2026
Diploma in Hospitality and Tourism Management - undefined
The Shatec Institutes
07.2007 - 05.2010
Skills
Adaptability
Microsoft Office
Excellent Verbal/Written Communication
Attention to Detail
Team leadership and supervision
Guest Relations
Project Management
Schedule Management
Operations Oversight
Food service knowledge
Teamwork and Collaboration
Time Management
Organizational Skills
Accomplishments
- National Champion at Worldskills Competition 2009, Restaurant Category
- Member of the Executive Council, 2009-2010
Personal Information
Nationality: Singaporean
Languages
English
Bilingual or Proficient (C2)
Malay
Bilingual or Proficient (C2)
Timeline
Assistant Event Manager
Blake Harris Entertainment
09.2024 - 10.2024
BA in History and Politics -
The Open University
08.2023 - 05.2026
PADI Dive Instructor
Legend Diving, Bali
07.2023 - 08.2024
Senior Flight Stewardess
Singapore Airlines
12.2010 - 08.2022
Diploma in Hospitality and Tourism Management - undefined
The Shatec Institutes
07.2007 - 05.2010
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