SARA HAFIZAH
Katil
Summary
Competent Accounts Receivable Specialist bringing 8 years of experience carrying out all accounts receivable functions in high volume environments. Proficient in tracking payments, resolving billing issues and preparing account statements. Recognized as dedicated professional driven to meet team targets and enhance bottom-line performance.
Overview
13
13
years of professional experience
7
7
years of post-secondary education
2
2
Languages
Work History
Asia Pacific Accounts Receivable Specialist
IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
01.2020 - Current
- Handle All AP ( Australia, Hong Kong, India, Korea, Malaysia, New Zealand, Philippine, Singapore,Taiwan & Thailand) ensuring accurate payment applications for client accounts and invoices based on requests from all Accounts Receivable collectors
- Executed end-to-end processes to meet client requirements while maintaining compliance with the Sarbanes-Oxley Act and supporting audit requests when needed, ensuring that all client requests are well-documented and aligned with the client's business goals. This includes gathering any functional and non-functional specifications.
- Maintain clear, comprehensive records of all decisions, actions, approvals, and changes related to the request. This can be especially important for auditing purposes, as it supports the transparency of the processes. Keep thorough internal documentation detailing how client requests are being handled and how compliance is ensured throughout the process, ensuring that all key stages of the request, particularly those involving financial reporting, are properly reviewed and signed off by authorized personnel.
Asia Pacific Accounts Receivable Specialist
IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
06.2016 - 11.2018
- As an AR Specialist, I monitor client accounts, follow up on outstanding invoices, perform reconciliations, and ensure timely reporting
- I maintain compliance with Business Analytics tools (BA updates for GDMS) and collaborate with the Treasury department to address misdirected payments to IBM
Asia Pacific Accounts Receivable Specialist
HEWLETT PACKARD (HP PPS)
06.2016 - 11.2018
- Monitored a large portfolio of client accounts, followed up on outstanding AR balances, resolved disputes, and negotiated payments
- Identified non-payment trends and collaborated with internal partners to ensure smooth collections
- Provided regular updates to the Collections Manager and Credit Analyst on potential risks and escalated delinquent receivables and disputes to customers, internal teams, and management
Credit Check Analyst
IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
06.2012 - 08.2016
- As a Credit Check Analyst, I assessed risks for IBM Malaysia deals using a Global Credit tool and served as the primary point of contact between the Deal Hub, Sales Team, Country CFO, and AP Credit
- I managed international, multi-brand contracts and non-standard terms related to accounts receivable, including hardware/software, maintenance, and services
- Additionally, I provided Collateral Verification reports for Mainline and IGF to AP Credit
Education
BACHELOR OF ACCOUNTING -
Multimedia University
01.2003 - 06.2010
Skills
- Communication
- Negotiation
- Analytical
- Reconciliation & Reporting
- Microsoft Excel (Pivot & VlookUp)
Timeline
Asia Pacific Accounts Receivable Specialist
IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
01.2020 - Current
Asia Pacific Accounts Receivable Specialist
IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
06.2016 - 11.2018
Asia Pacific Accounts Receivable Specialist
HEWLETT PACKARD (HP PPS)
06.2016 - 11.2018
Credit Check Analyst
IBM MALAYSIA SDN BHD & IGF MALAYSIA SDN BHD
06.2012 - 08.2016
BACHELOR OF ACCOUNTING -
Multimedia University
01.2003 - 06.2010
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