SANTHOSH V
Yelagiri
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments.
Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
4
4
years of professional experience
Work History
Service Manager
SML Motors
04.2023 - 01.2025
- Resolved customer complaints in professional and timely manner.
- Met with customers to discuss service needs and offer available solutions.
- Resolved escalated customer complaints professionally, turning potentially negative experiences into opportunities for continued patronage.
- Hired, trained and supervised team of service staff members to meet business goals.
Service Advisor
AM Wings Honda
03.2022 - 02.2023
- Educated customers on proper vehicle maintenance, fostering long-term relationships built on trust and loyalty.
- Maintained high customer satisfaction standards to meet or exceed targets.
- Managed multiple priorities simultaneously while maintaining strong attention to detail in a fast-paced environment.
- Consistently met or exceeded monthly sales targets by upselling relevant products/services when appropriate.
Supervisor
Flipkart
01.2021 - 02.2022
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Education
Diploma in Automobile Engineering -
Technical Education , Tamilnadu, India
06-2016
Skills
- Positive attitude
- Team leadership
- Multitasking and organization
- Problem-solving
Languages
English
Elementary (A2)
Hindi
Elementary (A2)
Malayalam
Advanced (C1)
Tamil
Intermediate (B1)
Timeline
Service Manager
SML Motors
04.2023 - 01.2025
Service Advisor
AM Wings Honda
03.2022 - 02.2023
Supervisor
Flipkart
01.2021 - 02.2022
Diploma in Automobile Engineering -
Technical Education , Tamilnadu, India
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