San Pying Phyoe
Summary
Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Qualified Sales and Marketing with strong background in client service and relationship management. Demonstrated expertise in resolving client issues and enhancing satisfaction through effective communication and problem-solving. Proven ability to manage multiple client accounts while maintaining high levels of service and professionalism.
Overview
17
17
years of professional experience
Work History
Operations Supervisor
All Link Freight Pte.Ltd
02.2014 - Current
- Optimized delivery schedules to enhance customer satisfaction with timely order fulfillment.
- Developed and implemented standard operating procedures to ensure consistency in service delivery across all shifts.
- Optimized manpower resource allocation through careful planning and monitoring of daily local delivery shipment, and assigning job schedules for all drivers.
Operations Supervisor
TK 76
06.2012 - 01.2014
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
Client Service Executive
Mandalay Advertising
02.2008 - 03.2010
- Built a reputation as a trusted advisor to clients by consistently providing insightful analysis and actionable recommendations.
- Demonstrated excellent problem-solving skills in handling challenging situations that arose in client engagements.
- Developed strong relationships with key clients, fostering trust and loyalty.
- Assisted in the development of strategic plans for key accounts, driving long-term success and profitability.
Education
No Degree - DIPLOMA IN SALES AND MARKETING MANAGEMENT
LONDON SCHOOL OF BUSINESS & FINANCE
SINGAPORE02-2018
Bachelor of Arts - English
YANGON UNIVERSITY OF DISTANCE EDUCATION
YANGON03-2010
Associate of Science - ELECTRONIC ENGINEERING THEORY
THE CITY & GUILDS OF LONDON INSTITUTE
YANGON, MYANMAR08-2008
Skills
- Operations Management
- Performance monitoring
- Microsoft Office
- Staff Supervision
- Class 4 licence
- Adobe Photoshoot
Timeline
Operations Supervisor
All Link Freight Pte.Ltd
02.2014 - Current
Operations Supervisor
TK 76
06.2012 - 01.2014
Client Service Executive
Mandalay Advertising
02.2008 - 03.2010
No Degree - DIPLOMA IN SALES AND MARKETING MANAGEMENT
LONDON SCHOOL OF BUSINESS & FINANCE
Bachelor of Arts - English
YANGON UNIVERSITY OF DISTANCE EDUCATION
Associate of Science - ELECTRONIC ENGINEERING THEORY
THE CITY & GUILDS OF LONDON INSTITUTE
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