Sanjana Balakrishnan
Singapore
Summary
Talented professional considered knowledgeable leader and dedicated problem solver. Brings 10 + years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
20
20
years of professional experience
Work History
PROGRAM MANAGER - Business support (Projects)
Luxoft Information Technology Pte Ltd
07.2021 - 02.2024
- Act as the first point of contact for any program management queries within client space to support the successful delivery of programs undertaken by the client through facilitation, tracking and reporting; and assist in the management of key initiatives
- Taking care of On boarding & Off boarding of resources
- To maintain processes to ensure project management documentation, reports and plans are relevant, accurate and complete
- To assist with establishing PMO stakeholder management plan and implementation of the communication framework
- Coordinating with the finance department for invoices/credit notes etc
- Preparing timesheet for resources and sending to Finance team for billing
- To track and report on project portfolio performance, providing a real-time, comprehensive, and prioritized view of all projects
- To act as a reference point for PMO queries and information and an advocate for best practices in project management
- To assist in managing enterprise level resource allocation, including adjustments based on emerging business or technical opportunities and challenges.
PMO LEAD
Luxoft Information Technology Pte Ltd
12.2019 - 06.2021
- Responsible for project progress, documentation & schedule updates
- Drafting SOW, Contracts as per company policy
- Handling client operational enquiries and acting as the face of the Dealing and resolving problems and issues which arise
- Taking care of On boarding & Off boarding of resources
- Developed and implemented standardized project management processes, methodologies, and best practices across the organization.
PROJECT MANAGEMENT CONSULTANT
Accenture Pte Ltd
10.2018 - 11.2019
- Responsible for tracking and monitoring progress of project as well as coordinate delivery dates
- Worked closely with management to approve and baseline project plan
- Taking care of On boarding & Off boarding of resources
- Communicating to senior managers on the status of projects
- Reviewing, collating, maintaining and highlighting changes to the project plan frequently
- Vendor Management and Procurement for projects
- Coordinating with the finance department for invoices/credit notes etc
- Preparing timesheet for resources and sending to Finance team for billing
- Work with Delivery Managers on Resource planning and loading of resources
- Identify all formal deliverables in accordance with the Project key milestones
- Obtain Sign off from relevant parties
- Preparation of weekly PMO slides and collation of data for presentation to the relevant stakeholders.
ACCOUNT DIRECTOR
Asia Novasoft Technologies Pte Ltd
12.2014 - 10.2018
- Drove revenue growth & market share in staff augmentation for major clients
- Built strong client relationships as primary contact for staffing needs
- Teamed with recruiters to match top talent with client requirements
- Guided clients on workforce planning & staffing industry trends.
PROJECT MANAGER
Asia Novasoft Technolgies Pte Ltd
12.2008 - 11.2014
- Planned projects with managers, set goals/timelines/resources
- Coordinated teams, documented meetings, ensured follow-ups
- Managed all project docs, kept records current and accessible
- Identified and mitigated risks, monitored, escalated issues
- Oversaw budgets, tracked expenses, prepared financial reports
- Ensured quality of deliverables met standards and needs
- Tracked tasks, reported progress, updated stakeholders.
PROJECT MANAGEMENT CONSULTANT
Asia Novasoft Technologies Pte Ltd
12.2004 - 11.2008
- Maintaining and monitoring project plans, project schedules, work hours, budgets and expenditures
- Onboarding & Offboarding of resources from Project
- Organizing, attending and participating in stakeholder meetings
- Documenting and following up on important actions and decisions from meetings
- Ensuring project deadlines are met
- Time Sheet Management, Resource Management
- Providing administrative support as needed
- Ensuring projects adhere to frameworks & documentation is maintained appropriately for each project
- Ensure stakeholder views are managed towards the best solution.
SOFTWARE ENGINEER
NCS Pte Ltd
09.2003 - 07.2004
- Project: Crimes2: End Client: Singapore Police Force
- Gathered client requirements onsite
- Developed Java/J2EE applications
- Deployed apps on WebLogic servers.
Education
CEI KAH -
MOM
01.2018
NICF- ADVANCE CERTIFICATION IN IT SERVICE -
Lithan Academy
01.2018
MASTER IN COMPUTER APPLICATIONS -
Bharathiyar University
01.2001
Skills
- Customer Relationship Management
- Stake Holder Management
- Team Management
- Tracking & Reporting
- Time Management
- Resource Management
- Governance
- Tableau Reporting
- Share Point
- Communication
- Vendor management
- Scrum
- Agile
- Professional and Courteous
- Profitability Optimization
- Onsite customer support
- Policy and procedure improvements
- Microsoft Office
Personal Information
Marital Status: Singapore Citizen
Timeline
PROGRAM MANAGER - Business support (Projects)
Luxoft Information Technology Pte Ltd
07.2021 - 02.2024
PMO LEAD
Luxoft Information Technology Pte Ltd
12.2019 - 06.2021
PROJECT MANAGEMENT CONSULTANT
Accenture Pte Ltd
10.2018 - 11.2019
ACCOUNT DIRECTOR
Asia Novasoft Technologies Pte Ltd
12.2014 - 10.2018
PROJECT MANAGER
Asia Novasoft Technolgies Pte Ltd
12.2008 - 11.2014
PROJECT MANAGEMENT CONSULTANT
Asia Novasoft Technologies Pte Ltd
12.2004 - 11.2008
SOFTWARE ENGINEER
NCS Pte Ltd
09.2003 - 07.2004
CEI KAH -
MOM
NICF- ADVANCE CERTIFICATION IN IT SERVICE -
Lithan Academy
MASTER IN COMPUTER APPLICATIONS -
Bharathiyar University
Similar Profiles
Ravi Kiran ChalichamaRavi Kiran Chalichama
Senior Data Engineer at Luxoft Information Technology PTE. LTDSenior Data Engineer at Luxoft Information Technology PTE. LTD
Krish VeniKrish Veni
Java Spring Boot Microservice Developer at Luxoft Information TechnologyJava Spring Boot Microservice Developer at Luxoft Information Technology
Kathy McDonaldKathy McDonald
Operations Team Lead at Luxoft USA, Inc / DXC TechnologyOperations Team Lead at Luxoft USA, Inc / DXC Technology
John Jethro E. GanzonJohn Jethro E. Ganzon
Cloud Infrastructure Team Lead at AccentureCloud Infrastructure Team Lead at Accenture
Goolnora ArslanovaGoolnora Arslanova
KYC Analyst at Crédit Agricole CIBKYC Analyst at Crédit Agricole CIB