SANGITA HARISHCHAND
Summary
Results-driven CEO with forward-thinking approach centered on company's success and competitive growth. Demonstrated record of success in building successful teams and managing profitable operations. A detail-oriented team player with strong organizational and people skills.
Overview
26
26
years of professional experience
Work History
Managing Director
OMNI INTERNATIONAL COPORATION PTE LTD
01.2017 - Current
- Oversaw operations and provided corrective feedback to achieve daily and long-term goals.
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Interacted well with customers to build connections and nurture relationships.
- Trained and guided team members to maintain high productivity and performance metrics.
- Documented processes and drafted SOPs to comply with regulations and company policies.
- Spearheaded successful business development initiatives aligned with company's strategy and core competencies.
- Monitored and coordinated workflows to optimize resources.
Director of Business Development
NIHAL TRADING (S) PTE LTD
01.2009 - 12.2016
- Communicated directly with customers and partners to build strong business networks and relationships.
- Established and maintained highly effective relationships with clients and industry partners to drive growth.
- Negotiated client contracts and agreements to cultivate profitable business transactions.
- Managed budget allocation and resource utilization to maximize marketing ROI.
- Implemented innovative business development strategies to increase customer base and expand market share.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Identified business development challenges and customer concerns for proactive resolution.
- Collaborated with sales and marketing departments to support client acquisition.
- Researched product pricing, ratings and performance and created comparison spreadsheets to evaluate competitors.
- Conducted market research to identify new opportunities and target markets.
- Assessed current service needs and calculated product satisfaction levels to make appropriate product and service adjustments.
Business Development Manager
MOGRA FASHIONS
11.2006 - 12.2008
- Performed client research and identified opportunities for account growth, account penetration and market expansion.
- Identified and pursued valuable business opportunities to generate new company revenue and improve bottom line profit.
- Developed new proposals, contracts and procedures to draw in more clients and streamline work operations.
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Facilitated business by implementing practical networking techniques.
- Managed revenue models, process flows, operations support and customer engagement strategies.
Assistant Manager - Operations
NIHAL FREIGHT FORWARDERS PTE LTD
01.2005 - 10.2006
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Partnered with vendors and suppliers to effectively manage and budget.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Assisted in recruiting, hiring and training of team members.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
Operations Executive
NISHAD FREIGHT FORWARDERS PTE LTD
01.1998 - 12.2005
- Handled confidential and sensitive information with discretion and tact.
- Answered high volume of phone calls and email inquiries.
- Screened calls and emails and initiated actions to respond or direct messages for managers.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated training and onboarding for incoming office staff.
- Conducted research and analyzed data to provide detailed reports on various business topics.
- Transcribed meeting minutes to support sales, business development and senior management teams.
- Worked with senior management to initiate new projects and assist in various processes.
- Created and managed office systems to efficiently deal with documentation.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Used accounting software to produce monthly invoices, reports, and other deliverables.
Education
No Degree - ENTREPRENEURSHIP AND MANAGEMENT
UNIVERSITY OF WALES
SINGAPORE2017
No Degree - "O LEVEL"
BEDOK VIEW SECONDARY SCHOOL
SINGAPORE1991
Skills
- Corporate Strategy and Development
- Negotiation
- Leadership and People Development
- Business Alliance
- Developing New Markets
- Stakeholder Relations
- Process Improvement
- Conflict Resolutions
Languages
ENGLISH, HINDI, MALAY
Bilingual or Proficient (C2)
Timeline
Managing Director
OMNI INTERNATIONAL COPORATION PTE LTD
01.2017 - Current
Director of Business Development
NIHAL TRADING (S) PTE LTD
01.2009 - 12.2016
Business Development Manager
MOGRA FASHIONS
11.2006 - 12.2008
Assistant Manager - Operations
NIHAL FREIGHT FORWARDERS PTE LTD
01.2005 - 10.2006
Operations Executive
NISHAD FREIGHT FORWARDERS PTE LTD
01.1998 - 12.2005
No Degree - ENTREPRENEURSHIP AND MANAGEMENT
UNIVERSITY OF WALES
No Degree - "O LEVEL"
BEDOK VIEW SECONDARY SCHOOL
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