Sangeetha Balakrishnan
IT & SALES ENGINEER
Singapore
Summary
I am currently pursuing a part-time B.Sc. in Business Analytics at SUSS and hold a diploma in Chemical Engineering from Temasek Polytechnic, in addition to a Data Science certification. I am seeking a full-time sales and marketing role that presents professional challenges and allows me to utilize my interpersonal skills, excellent time management, strong commercial sense and problem-solving abilities. Collaborative leader with dedication to partnering with coworkers to promote engaged, empowering work culture. Documented strengths in building and maintaining relationships with diverse range of stakeholders in dynamic, fast-paced settings.
Overview
6
6
years of professional experience
1
1
Certification
Work History
IT and SALES Engineer
ITEASY CO PTE LTD
12.2023 - Current
- Streamlined office operations by implementing efficient administrative systems and procedures
- Researches potential clients and engages in outreach
- Travels to client locations, builds relationships
- Manage contracts
- Focuses on expanding business opportunities
- Develop strategies to manage operational, financial, and legal risks
- Oversees maintenance, repairs, and technical compliance
- Meeting clients to discuss the upgrade of devices day to day
- Meet clients’ expectations in a timely manner and suggest them with ideas
- Getting quotations to discuss the best products
- Identify potential clients, and closes sales deals
- Manages day-to-day operations attending replying to clients’ needs
- Analyzes trends and data to inform business strategies using statistical tools
- Provides support before, during, and after office hours
- Manage contracts, coordinates with data Centre to perform tasks
- Improved employee productivity with effective time management strategies for daily tasks
- Maintained accurate documentation of company policies and procedures for easy reference by all employees
- Handled sensitive information discreetly, always maintaining strict confidentiality as required by company policy or legal regulations
- Conducted regular audits of operational processes, identifying areas for improvement and implementing solutions accordingly
- Rectifying incident tickets
- Deletion of application according to resignation listing
- Creating monthly summary reports for various clients
- Level 1/ Level 2 configuration and troubleshooting
- Handling of customer service requests
- Result Oriented
- Resourceful
- Generating of month end reports for clients
QC Chemist and Sales
Nordmann Singapore Pte Ltd
04.2019 - 10.2022
- Enhanced product quality by conducting thorough chemical analysis and implementing rigorous testing protocols
- Meeting clients to discuss the upgrade of devices day to day
- Communicating product requirements with clients by discussing various types of chemical products
- Presenting products to clients
- Focuses on expanding business opportunities by
- Developing samples based on client’s parameter
- Improved efficiency in the laboratory by streamlining analytical procedures and optimizing testing methods
- Assisted in the development of new products by conducting feasibility studies, stability tests, and compatibility assessments
- Conducted routine calibration of analytical instruments to ensure accurate measurements and reliable performance over time
- Managed inventory of lab supplies efficiently while minimizing waste through careful tracking usage patterns
- Developed new testing methods for emerging compounds, ensuring accurate identification and quantification of analytes
Education
B.Sc. - BUSINESS ANALYTICS
Singapore University of Social Sciences
07-2026
ADVANCED CERTIFICATION - DATA SCIENCE
LITHAN ACADEMY
04.2024
DIPLOMA - CHEMICAL ENGINEERING
TEMASEK POLYTECHNIC
05.2017
Skills
- Business Statistics
- Strong analytical and problem-solving abilities
- Sales and Marketing
- Data evaluation
- Good communication skills
- Strong Commercial and negotiation
- MS Office
- Python
- Relationship Building
- Presentation Skills
- Customer Support
- Team Collaboration
- MS Outlook proficiency
Certification
WSQ Data Visualisation
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
IT and SALES Engineer
ITEASY CO PTE LTD
12.2023 - Current
QC Chemist and Sales
Nordmann Singapore Pte Ltd
04.2019 - 10.2022
ADVANCED CERTIFICATION - DATA SCIENCE
LITHAN ACADEMY
DIPLOMA - CHEMICAL ENGINEERING
TEMASEK POLYTECHNIC
B.Sc. - BUSINESS ANALYTICS
Singapore University of Social Sciences
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