Open To Work
SANGEETA NAYAGI RAVICHANDR
Harmony Auto BYD SG (Aftersales)
Kuala Lumpur
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
Customer Relations ExecutiveSenior Sales Coordinator & Customer SupportCustomer Service ExecutiveAdministrative Assistant & Customer SupportCustomer Service Executive
Work Type
Full Time
Location Preference
On-SiteRemoteHybrid
Location:
Kuala Lumpur, Malaysiakuala lumpur
Open to relocation:
Yes
Important To Me
Company CultureHealthcare benefitsCareer advancement
3
Languages
10
years of professional experience
Demonstrated expertise in managing client relationships, executing telemarketing strategies, and coordinating business operations effectively.
Work History
Customer Relations Executive
11 Months- - Handle customer inquiries via email, calls, and WhatsApp
- - Manage bookings and service appointments
- - Collect feedback and resolve complaints
- - Support front-line and service advisors
- - Ensure high customer satisfaction
Senior Sales Coordinator & Customer Support
1 Year 8 Months- - Administrative support to sales team
- - Coordinate interviews and client communication
- - Improve workflow efficiency
Customer Service Executive
2 Years 6 Months- - Handled high-volume calls
- - Managed emails and backend support
- - Supported technical troubleshooting
- - Achieved sales targets
Administrative Assistant & Customer Support
1 Year 7 Months- - Promoted products to business clients
- - Scheduled meetings and events
Customer Service Executive
2 Years 3 Months- - Handled inbound and outbound calls
- - Provided technical troubleshooting
- - Managed emails and backend tasks
Education
Diploma - Business Studies
Skills
Managed typing tasks with a speed of 65 words per minute to maximize productivity.
Oversaw customer service initiatives to elevate client experiences.
Coordinated multitasking efforts to streamline operations.
Directed sales and telemarketing strategies to improve market reach.
Leveraged Microsoft Office applications to enhance project documentation.
Cultivated strong communication skills to foster team collaboration.
Accomplishments
Harmony Auto Singapore (BYD)
- Employee of the Month – January 2026 (Aftersales Department), awarded in recognition of outstanding performance, dedication, and commitment to customer service excellence.
- Maxis Sdn. Bhd.
- Top Sales Achiever – Recognized for consistently exceeding sales targets and delivering excellent customer service.
Languages
English
C2
Bilingual or Proficient
Malay
B2
Upper intermediate
Tamil
C2
Bilingual or Proficient
Timeline
Customer Relations Executive
Harmony Auto BYD SG (Aftersales)
08.2025 - CurrentRead More
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MumsMe Sdn Bhd
08.2023 - 04.2025Read More
Customer Service Executive
Maxis Sdn. Bhd.
01.2021 - 07.2023Read More
Administrative Assistant & Customer Support
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05.2019 - 12.2020Read More
Customer Service Executive
Aegis BPO Malaysia
01.2017 - 04.2019Read More
Diploma from Business Studies
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