Sandy Winn Bo
Training and Development Professional
Summary
Training and Development Professional specializing in curriculum development, employee onboarding, adult learning, and corporate training. Enhanced employee onboarding and training functions by identifying improvement opportunities and leading diverse courses. Delivered impactful learning initiatives through effective training program design and strong communication, leadership, and problem-solving skills.
Overview
12
12
Certifications
15
15
years of professional experience
Work History
Distribution, Training Manager (Partnership)
Manulife Myanmar Life Insurance Co., Ltd.
06.2022 - Current
- Present Lead and execute the comprehensive training strategy for the Partnership Distribution channel, overseeing multi-level training frameworks for Relationship Sales Managers, Bancassurance Consultants and Partner Banks.
- Function as the dedicated training head for the Partnership channel, successfully aligning annual and quarterly training roadmaps with corporate growth targets and joint partner bank objectives.
- Designed and delivered advanced sales techniques and onboarding programs that directly improved the active ratio and overall sales productivity of consultants.
- Spearheaded the modernization of training materials, utilizing digital design tools to build highly engaging, visually compelling multimedia modules and interactive role-play frameworks.
- Collaborated closely with internal Actuarial and Operation teams to design targeted persistency workshops, significantly enhancing customer retention metrics and portfolio health.
- Managed training budgets, vendor invoices, and compliance audits, ensuring 100% adherence to local regulatory frameworks and corporate market conduct standards.
- Designed and implemented comprehensive training programs for distribution teams, enhancing operational efficiency.
- Led training initiatives that improved employee performance and knowledge retention across distribution channels.
- Developed assessment tools to evaluate training effectiveness, ensuring alignment with strategic business objectives.
- Facilitated workshops and training sessions, fostering a culture of continuous learning and development.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Developed and implemented comprehensive training program to increase employee productivity and morale.
Senior Sales Trainer
Grand Guardian Nippon Life Insurance
08.2021 - 06.2022
- Managed core logistical workflows for the training department, including staff registrations for professional insurance examinations, licensing tracking and training event coordination.
- Facilitated essential product knowledge, onboarding paths, and after-sales service training modules for incoming financial advisors and regional branch staff.
- Collaborated with customer-facing departments to align sales pitches with accurate after-sales service standards, fostering strong advisor-client relationships from point of sales.
- Acted as a key point of contact for regional sales teams, assisting in the deployment of refreshing training loops and localized sales support materials.
- Developed and delivered comprehensive training programs, enhancing staff competency and performance.
- Designed and implemented innovative training methodologies, resulting in improved knowledge retention.
- Facilitated cross-departmental workshops, fostering collaboration and alignment on training objectives.
- Evaluated training effectiveness through assessments, driving continuous improvements in instructional content.
Corporate Trainer (Freelance)
Grand Royal, Pan Hlaing Hospital
04.2018 - 06.2021
- Designed the training program, consisting of over 10 courses and presented to all employees’ company wide.
- Increased employee performance, improved time management and increased sales using various training techniques.
- Drive the development of training programs for new insurance sales representatives, which includes delivering workshops and seminars on sales and client relations.
- Collaborate with the training manager to analyze customer surveys and develop training strategies to improve team performance.
- Designed and delivered customized training programs to enhance employee performance and engagement.
- Conducted needs assessments to identify skill gaps and tailored training solutions accordingly.
- Facilitated workshops that improved team collaboration and communication across departments.
Lecturer
SMVTI Vocational Training Institute
06.2015 - 03.2020
- Supervising Front Office Students and internship students.
- Assist in developing and enhancing the curriculum based on interaction with principal, response to industry and market needs, and feedback from students.
- Integrate the practical training component within the curriculum.
- Act as an advisor outside of class to support students that require additional training or assistance.
- Assist in student recruitment, advising and retention.
- Integrate technology into the teaching methodology including interactive whiteboards, flipcharts, and projectors.
- Enforce the student management and disciplinary policies of the school.
- Coordinate with academic staff on matters including but not limited to textbooks, instructional supplies, and attendance reports.
- Prepare and teach assigned courses in accordance with course outline and published course schedule.
- Recommend and assist with curriculum revisions.
- Participate in curriculum advisory meeting, if applicable.
- Establish and maintain effective working relationships with students, faculty, staff, and others.
- Setting and invigilating questionnaires for theory and practical final examinations.
CET Hotel Management System (OPERA PMS Computerized System) Trainer
SMVTI Vocational Training Institute
11.2015 - 02.2020
- Assessed individual and group training needs; maintained training records for effective tracking of progress.
- Plan, prepare and research lessons.
- Organize and promote courses.
- Developed and delivered engaging programs of learning activities to enhance user understanding of OPERA PMS.
- Instruct users on an individual or group basis.
- Prepared course materials and examinations to ensure comprehensive assessment of user knowledge.
- Check and assess user work and deliver feedback with course grades.
- Apply new technologies to deliver courses and improve the learning experience for users.
- Keep personal IT skills and knowledge up to date.
Business Center Officer
Taw Win Garden Hotel
01.2013 - 01.2015
Recruitment and Training Assistant Trainer
Myanmar Marketing Research and Development
01.2011 - 01.2013
Education
MBA -
01-2020
Dip. Applied Psychology - undefined
01-2014
Dip. Business Law - undefined
01-2014
B.A - Psychology
01-2012
Dip. Secretarial Management - undefined
01-2011
Skills
Training and Development
Learning strategy
Curriculum Design
Digital training
Onboarding design
Logistics training programs
Performance management
Employee Relations
Adult Learning
Certification
Leadership & Effectiveness Program RVi – 2025
Timeline
Distribution, Training Manager (Partnership) - Manulife Myanmar Life Insurance Co., Ltd.
06.2022 - Current
Senior Sales Trainer - Grand Guardian Nippon Life Insurance
08.2021 - 06.2022
Corporate Trainer (Freelance) - Grand Royal, Pan Hlaing Hospital
04.2018 - 06.2021
CET Hotel Management System (OPERA PMS Computerized System) Trainer - SMVTI Vocational Training Institute
11.2015 - 02.2020
Lecturer - SMVTI Vocational Training Institute
06.2015 - 03.2020
Business Center Officer - Taw Win Garden Hotel
01.2013 - 01.2015
Recruitment and Training Assistant Trainer - Myanmar Marketing Research and Development
01.2011 - 01.2013
Yangon Institute of Economic - Dip. Secretarial Management,
Yangon University - B.A, Psychology
Yangon University - Dip. Business Law,
Yangon University - Dip. Applied Psychology,
University of the Thai Chamber of Commerce (UTCC) - MBA,