Sandra Tham
Summary
Test Engineer with a 3 years of experience in banking and mobile service industry. Proficient in designing, executing, and analyzing test plans, ensuring the delivery of high-quality software products. Skilled in Agile methodologies, tools, and techniques and holds a Scrum certification provided by Scrum Alliance. Adept at identifying and documenting software defects and working closely with development teams to ensure prompt resolution. Possesses strong analytical and problem-solving abilities, coupled with excellent attention to detail. Now seeking new opportunities to leverage testing expertise and transition into a Business Analyst role. Motivated to apply analytical skills, business acumen, and process improvement strategies to drive successful project outcomes and contribute to business growth. Open to expanding knowledge in requirements gathering, process mapping, and data analysis to excel in a dynamic business environment.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Test Engineer
ByteDance Ltd.
09.2022 - Current
- Conduct comprehensive testing of virtual reality games to guarantee adherence to quality standards, functionality, and user experience.
- Thoroughly analyze and document bugs, glitches, and other issues encountered during testing, providing detailed reports to the development team.
- Collaborate closely with developers, designers, and localization teams to ensure accurate translation and cultural adaptation of games for different regions.
- Perform payment testing on VR and mobile platforms, ensuring secure and error-free payment processes.
- Conduct performance testing on mobile devices for applications, assessing their responsiveness, stability, and resource usage.
- Utilize range of testing tools and methodologies to ensure optimal performance and compatibility across various devices.
- Actively participate in team meetings and provide valuable feedback to improve overall quality of games and applications.
- Stay updated with industry trends and emerging technologies to enhance testing techniques and maintain high level of proficiency.
Regional Test Analyst
DBS Bank
11.2020 - 09.2022
- Writing Acceptance Criteria, Behavior-driven development (BDD) scenarios, and test cases specifically focusing on negative scenarios for manual testing.
- Planning test cycles and effectively organizing test activities. Logging and tracking defects using JIRA, ensuring that all identified issues are properly documented and resolved.
- Consolidating all release items and preparing for Live Verification, ensuring that software is ready for deployment.
- Utilizing Postman to check status of APIs and identify any UI defects.
- Training newcomers on testing processes and providing them with a comprehensive understanding of project's workflow.
- Reviewing testing efforts conducted by UAT testers and providing approvals when necessary.
- Performing Adobe Analytics testing, ensuring that data tracking and analysis are accurate.
Test Analyst
ComfortDelGro
08.2020 - 11.2020
- Conducting User Acceptance Testing (UAT) on released items of mobile applications, ensuring it meet quality standards and user requirements.
- Planning and writing test scenarios specific to upcoming release, aligning with expected functionality and user experience.
- Coordinating with developers to report bugs and track progress of bug fixes, ensuring timely resolution.
- Collecting and analyzing data related to usage of mobile application, providing insights into user behavior, performance, and areas for improvement.
- Conducting field tests to assess functionality and performance of mobile application in real-world scenarios, ensuring its readiness for public release.
Education
Bachelor of General Studies - Business
Singapore University of Social Sciences
Diploma - Business Application
Republic Polytechnic
Skills
- Microsoft Excel
- Microsoft Office
- Confluence
- Database
- Business Intelligence
- Test Plan Development
- Jira
- Writing Use Cases
Certification
Certified Scrum Product Owner (CSPO®)
Timeline
Test Engineer
ByteDance Ltd.
09.2022 - Current
Regional Test Analyst
DBS Bank
11.2020 - 09.2022
Test Analyst
ComfortDelGro
08.2020 - 11.2020
Bachelor of General Studies - Business
Singapore University of Social Sciences
Diploma - Business Application
Republic Polytechnic
Certified Scrum Product Owner (CSPO®)
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