Sandeep Singh

• Improved client cybersecurity posture through tailored risk assessments and mitigation strategies.
• Spearheaded security audits to identify risks based on industry security standards and framework such as MAS Technology Risk Management, NIST, and ISO27001.
• Reduced cyber threats by implementing robust security frameworks and incident response plans.
• Ensured regulatory compliance by conducting thorough audits of information systems and security controls.
• Served as a key point of contact for clients and internal stakeholders, providing expert guidance on all aspects of cybersecurity risk management.
• Increased employee awareness of cybersecurity best practices by developing and delivering training programs.
• Collaborated with stakeholders to develop comprehensive cybersecurity policies and procedures.

IT Audit

• Conducted risk assessments and developed audit plans to evaluate the effectiveness of internal control systems and information technology infrastructure.
• Conducted IT audits and assessments to ensure compliance with industry standards.
• Analysed data, systems, and processes to identify vulnerabilities and weaknesses, and provided recommendations for improvement.
• Reviewed and tested computer systems, applications, and security systems for accuracy, completeness, and compliance with company policies and procedures.
• Evaluated IT processes and technology infrastructure to ensure their alignment with business goals and objectives.
• Assisted in the preparation of reports and presentations to communicate audit findings and recommendations to senior management.
• Worked closely with the IT and business departments to ensure that any identified deficiencies were addressed in a timely and effective manner.

Penetration Testing

• Conducted penetration testing using various tools and techniques, including network scanning, vulnerability assessments, and exploitation techniques.
• Identified vulnerabilities in systems and networks and conducted vulnerability assessments, following industry security standards and frameworks such as OWASP, NIST, and ISO.
• Provided detailed reports that documented testing methodology and results and effectively communicated technical findings to non-technical stakeholders.
• Adhered to ethical hacking principles and standards when performing penetration testing.

• Provided technical support, resolving IT issues to maximize productivity for team members.
• Delivered assistance and support for team-based IT projects.
• Completed assigned tasks ahead of schedule, demonstrating strong time management skills and commitment to project success.
• Supported IT department in handling technology rollout and maintenance.
• Installed, modified, and repaired software and hardware to resolve technical issues.
• Participated in cybersecurity awareness training, enhancing IT team's preparedness against potential cyber threats.
• Assisted in network infrastructure upgrades and expansions, supporting growing business requirements and improving system performance.

• Maintained detailed documentation of helpdesk interactions, enabling efficient issue tracking and resolution.
• Supported remote users via phone or remote desktop applications, resolving issues effectively from a distance.
• Streamlined processes for faster ticket resolution, implementing best practices across the department.
• Exceeded response time targets by quickly addressing incoming helpdesk tickets and phone calls.
• Logged support tickets and closed when issues were resolved.
• Provided Tier 1 IT support to non-technical internal users through desk side support services.